Office of Thrift Supervision

OTS Contacts

You can contact the OTS by telephone, regular mail and e-mail. 

OTS Mailing Address

1700 G Street NW
Washington, D.C. 20552
(202) 906-6000

Website Inquiries (send e-mail to OTS webmaster)

Consumer Inquiries and Complaints

• E-mail: consumer.complaint@ots.treas.gov
• Phone: 1 (800) 842-6929

Community Affairs Liaisons (list of contacts)

External Affairs 

• Press Inquiries (202) 906-6677
• Congressional Inquiries (202) 906-6288

Public Reading Room

• E-mail: public.info@ots.treas.gov
• Phone: (202) 906-5922

Ombudsman

Frederick R. Casteel

Street Address: 225 E. John Carpenter Freeway, Suite 500 Irving, TX 75062-2326

Mailing Address: P.O. Box 619027 Dallas/Ft. Worth, TX 75261-9027

Phone: (972) 277-9610
Fax: (972) 277-9607
E-mail: Ombudsman@ots.treas.gov

Regional Offices

• Northeast
• Southeast
• Central
• Midwest
• West