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Attaining DMIS Tools Proficiency

In order for any response tool to become effective, an organization must have:

  • Doctrine / policy guiding use of the tool
  • Procedures specifying use
  • Training to attain proficiency
  • Training to sustain proficiency

DMIS Tools are no exception. One does not simply install DMIS Tools, or any other incident response software, on a few computers and instantly realize all the benefits of technology to facilitate incident response collaboration. There is planning, operating procedure, and training work to do first. If you are like most responder organizations, however, you are long on such tasks and short on staff to do them. The following lists the things, in rough chronological sequence, that successful DMIS COGs seem to do to overcome the "getting started" challenge:

  • Train DMIS trainers. Some organizations are having success with using volunteers with appropriate skills to serve as DMIS trainers. Your local Citizen Corps Council or CERT volunteer program may be a resource.
  • Introduce DMIS Tools to EOC representatives "gently." Train COG members to proficiency using a crawl, walk, run approach.

For all DMIS COG Users:

For DMIS COG Administrators:

Sustaining DMIS Tools Proficiency

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