The Office of Programs is organized into five major components:
Operations
Directed by Robert J. Duda, this unit is
responsible for claims operations for retirement, survivor, disability,
Medicare, unemployment and sickness benefits.
Policy and Systems
Directed by Ron Russo, this unit is
responsible for developing and maintaining systems, both personal computer and
mainframe-based processes, to support the Office of Programs.
Assessment and Training
Directed by Catherine A. Leyser, this unit
conducts reviews to ensure efficient performance and identifies training needs.
Resource Management Center
Directed by
Janet M. Hallman, this unit
provides administrative support for the Office of Programs.
Field Service
Directed by Martha M. Barringer, this
unit has oversight responsibility for the agency’s nationwide field offices. |