Taxpayer Assistance Resources
Call Center
(406) 444-6900 - Helena
(866) 859-2254 - Toll Free Outside Helena
(406) 444-2830 - Telephone Device for the Deaf (TDD)
Please call the Montana Department of Revenue’s Call Center with your state income tax questions between 8 a.m. - 5 p.m., Monday - Friday.
Note: Lowest volume of calls is typically received in the midmorning (8:30 – 10:30 a.m.), so this is a good time for taxpayers to call with minimal wait. Highest volume of calls is typically received in the early afternoon (12:30 - 2:30 p.m.), and the wait for taxpayers may be several minutes during this period.
Extended Hours for Call Center
Saturday, April 11 10 a.m. to 2 p.m. Monday, April 13 8 a.m. to 6 p.m. Tuesday, April 14 8 a.m. to 8 p.m. Wednesday, April 15 8 a.m. to 8 p.m.
Websites
MontanaFreeFile.org provides information on free electronic filing, volunteer tax preparation sites, free Internet locations, and other tax-related topics.
Walk-in Assistance
Taxpayer assistance is available year-round at the Montana Department of Revenue’s office at the Mitchell Building in Helena. However, during income tax season, the department offers special taxpayer assistance statewide.
Tax Service Locations
Beginning the week of January 26, you can drop by selected Department of Revenue offices statewide to electronically file your state income tax return (Form 2, 2EZ, 2M or 2EC)…for free. Simply prepare your state income tax return in advance, and bring it to one of the eleven participating offices. You can electronically file your state income tax return at no cost to you. Participating offices include:
Helena
125 N Roberts
Room 160 and 3rd Floor Reception Area
(406) 444-6900
8am - 4pm M-F
Missoula
2681 Palmer St, Suite 1
(406) 329-1400
8am - 4pm M-F
Billings
175 N 27th St Suite 1400
(406) 896-4000
8am - 4pm M-F
Great Falls
300 Central Ave. Suite 520
(406) 454-7460
8am - 4pm M-F
In addition, there are more than 70 volunteer tax preparation sites around the state through Volunteer Income Tax Assistance (VITA) and the AARP Tax-Aide Montana program. A comprehensive listing of these volunteer tax preparation sites and who qualifies for their services can be found at MontanaFreeFile.org.
Tax Forms
Commonly Used Montana Forms, Worksheets and Instructions
Paper forms are available in Helena at:
3rd Floor Reception Desk
Sam W. Mitchell Bldg.
125 N. Roberts
Helena, Montana
(just east of the Capitol building)
Forms are also available at various banks, libraries, post offices and local Department of Revenue county offices throughout the state.
