United States National Library of Medicine National Institutes of Health

FAQ
DOCLINE -- Transferring a Loansome Doc Request


Question: How do I transfer a Loansome Doc request?
Answer:

To transfer your Loansome Doc requests into DOCLINE, do the following:

  1. From the DOCLINE main menu, select Requests, then Borrow, then Loansome Doc Transfer.

  2. Click the Go button to retrieve all pending LD requests or enter a specific LD request number.

  3. Select the "Ship To" information as appropriate for the request.

  4. Click a displayed request number under the "Transfer Request" column to initiate the transfer into DOCLINE.

  5. Complete the Routing Instructions.

  6. Select an appropriate "Referral Reason". This is a required field when transferring Loansome Doc requests and cannot be blank.

  7. Review/update the Shipping address.

  8. Click Finish.

    Note: Users should not reject the Loansome Doc request in Lend if they plan to transfer it into DOCLINE.


Related Questions:
How do I ship a request to a patron but have it billed to my institution?
Why isn't there always notification when Loansome Doc requests are filled and shipped to the patron?

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_ld_transfer.html

Last reviewed: 17 September 2008
Last updated: 17 September 2008
First published: 09 January 2002
Metadata| Permanence level: Permanence Not Guaranteed