Return to Home Page| Agency Name | Total Number Completed / Ended Counselings (excluding remands) | Total Number Timely Completed / Ended Counselings | % Timely Completed / Ended Counselings | Total Number Completed Investigations | Total Number Timely Completed Investigations | % Investigations Timely Completed | APD All Completed Investigations From Date Complaint Filed | Total Number Complaint Closures | APD All Complaint Closures from Date Complaint Filed | Total Number Merit FADs *No AJ Decision | Total Number Timely Merit FADs *No AJ Decision* | % Timely Merit FADs *No AJ Decision* | APD Merit FADs * No AJ Decision * from Date FAD Required | APD Merit FADs *No AJ Dec* from Date Complaint Filed/Remanded |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Agency for International Development | 24 | 24 | 100.00% | 10 | 7 | 70.00% | 293 | 13 | 863.38 | 2 | 0 | 0.00% | 459 | 885.5 |
| Armed Forces Retirement Home | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| Broadcasting Board of Governors | 84 | 84 | 100.00% | 8 | 8 | 100.00% | 88.88 | 27 | 212.04 | 12 | 10 | 83.33% | 65.25 | 219.75 |
| Central Intelligence Agency | 30 | 30 | 100.00% | 14 | 14 | 100.00% | 188 | 16 | 275.81 | 9 | 9 | 100.00% | 40.11 | 332.67 |
| Commodity Futures Trading Commission | 115 | 115 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 311 | 0 | 0 | 0.00% | 0 | 0 |
| Consumer Product Safety Commission | 11 | 11 | 100.00% | 2 | 0 | 0.00% | 197 | 6 | 326.5 | 3 | 3 | 100.00% | 35.33 | 411.67 |
| Corporation for National and Community Service | 10 | 5 | 50.00% | 4 | 2 | 50.00% | 358.75 | 4 | 364.75 | 0 | 0 | 0.00% | 0 | 0 |
| Court Services and Offender Supervision Agency for the District of Columbia | 11 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 2 | 549.5 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Army and Air Force Exchange | 410 | 332 | 80.98% | 69 | 16 | 23.19% | 239.19 | 119 | 315.2 | 20 | 13 | 65.00% | 63.3 | 328.05 |
| Defense Commissary Agency | 136 | 84 | 61.76% | 46 | 18 | 39.13% | 220.8 | 91 | 315.73 | 26 | 21 | 80.77% | 43.42 | 432.65 |
| Defense Contract Audit Agency | 31 | 11 | 35.48% | 8 | 6 | 75.00% | 240.88 | 21 | 354.9 | 4 | 4 | 100.00% | 25.5 | 267.5 |
| Defense Contract Management Agency | 76 | 33 | 43.42% | 12 | 6 | 50.00% | 205 | 37 | 577.51 | 5 | 0 | 0.00% | 262.6 | 664.6 |
| Defense Finance and Accounting Service | 147 | 145 | 98.64% | 36 | 29 | 80.56% | 166.78 | 65 | 554.52 | 15 | 10 | 66.67% | 44.53 | 295.8 |
| Defense Human Resources Activity | 6 | 5 | 83.33% | 3 | 1 | 33.33% | 236.67 | 2 | 109.5 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Information Systems Agency | 19 | 19 | 100.00% | 4 | 4 | 100.00% | 134.25 | 12 | 596.17 | 2 | 2 | 100.00% | 22.5 | 250 |
| Defense Intelligence Agency | 45 | 33 | 73.33% | 23 | 14 | 60.87% | 329.35 | 30 | 296.77 | 13 | 0 | 0.00% | 189 | 416.08 |
| Defense Logistics Agency | 204 | 161 | 78.92% | 65 | 21 | 32.31% | 250.6 | 89 | 353.34 | 17 | 0 | 0.00% | 302.35 | 528.24 |
| Defense National Geospatial-Intelligence Agency | 26 | 24 | 92.31% | 14 | 12 | 85.71% | 199.71 | 20 | 355.7 | 7 | 2 | 28.57% | 69.57 | 430.14 |
| Defense National Guard Bureau | 174 | 122 | 70.11% | 18 | 14 | 77.78% | 132.22 | 22 | 162.55 | 2 | 1 | 50.00% | 228 | 532 |
| Defense National Security Agency | 63 | 52 | 82.54% | 13 | 10 | 76.92% | 318.46 | 29 | 550.79 | 10 | 1 | 10.00% | 210.7 | 763.8 |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Office of the Inspector General | 6 | 6 | 100.00% | 4 | 4 | 100.00% | 130 | 4 | 382 | 2 | 2 | 100.00% | 60 | 298.5 |
| Defense Security Service | 5 | 3 | 60.00% | 3 | 2 | 66.67% | 164.33 | 5 | 367.4 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Technical Information Center | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Threat Reduction Agency | 10 | 10 | 100.00% | 4 | 4 | 100.00% | 149 | 5 | 247.6 | 2 | 2 | 100.00% | 58.5 | 278 |
| Defense Uniformed Services University | 4 | 4 | 100.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Defense Office of the Secretary/Wash.Hqtrs. Service | 56 | 56 | 100.00% | 26 | 12 | 46.15% | 265.38 | 28 | 633.57 | 6 | 0 | 0.00% | 149.67 | 495.67 |
| Department of Agriculture | 1,082 | 813 | 75.14% | 428 | 252 | 58.88% | 190.31 | 573 | 634.21 | 175 | 31 | 17.71% | 457.66 | 827.76 |
| Department of Commerce | 341 | 245 | 71.85% | 126 | 103 | 81.75% | 186.92 | 204 | 304.31 | 57 | 24 | 42.11% | 115.88 | 370.16 |
| Department of Defense Education Activity | 100 | 61 | 61.00% | 23 | 4 | 17.39% | 261.26 | 37 | 285.19 | 6 | 3 | 50.00% | 60.5 | 371.17 |
| Department of Education | 86 | 86 | 100.00% | 26 | 7 | 26.92% | 298.96 | 41 | 358.51 | 9 | 0 | 0.00% | 150.22 | 515.22 |
| Department of Energy | 117 | 55 | 47.01% | 48 | 30 | 62.50% | 251.4 | 83 | 429.45 | 19 | 15 | 78.95% | 67.53 | 411.68 |
| Department of Health and Human Services | 559 | 340 | 60.82% | 157 | 123 | 78.34% | 172.8 | 274 | 396.7 | 58 | 17 | 29.31% | 350.34 | 642.4 |
| Department of Homeland Security | 2,240 | 1,709 | 76.29% | 742 | 375 | 50.54% | 247.82 | 997 | 550.04 | 249 | 4 | 1.61% | 355.37 | 726.8 |
| Department of Housing and Urban Development | 140 | 137 | 97.86% | 57 | 47 | 82.46% | 171 | 92 | 317.68 | 35 | 30 | 85.71% | 50.71 | 209.63 |
| Department of Justice | 1,202 | 1,101 | 91.60% | 303 | 178 | 58.75% | 267.38 | 490 | 377.62 | 194 | 81 | 41.75% | 161.77 | 437.39 |
| Department of Labor | 178 | 175 | 98.31% | 102 | 86 | 84.31% | 283.76 | 176 | 598.69 | 60 | 9 | 15.00% | 221.82 | 681.92 |
| Department of State | 172 | 100 | 58.14% | 45 | 15 | 33.33% | 295.73 | 73 | 436.12 | 29 | 0 | 0.00% | 155.31 | 471.9 |
| Department of the Air Force | 1,175 | 981 | 83.49% | 270 | 167 | 61.85% | 183.74 | 493 | 355.86 | 125 | 55 | 44.00% | 237.99 | 608.5 |
| Department of the Army | 2,166 | 1,767 | 81.58% | 477 | 232 | 48.64% | 209.56 | 1,268 | 254.55 | 205 | 60 | 29.27% | 80.58 | 452.64 |
| Department of the Interior | 514 | 310 | 60.31% | 203 | 80 | 39.41% | 291.27 | 240 | 485.15 | 64 | 2 | 3.13% | 220.27 | 568.11 |
| Department of the Navy | 1,262 | 799 | 63.31% | 317 | 176 | 55.52% | 242.97 | 625 | 310.37 | 130 | 125 | 96.15% | 62.37 | 454.59 |
| Department of the Treasury | 1,046 | 965 | 92.26% | 436 | 237 | 54.36% | 269.86 | 603 | 473.94 | 183 | 117 | 63.93% | 62.21 | 496.04 |
| Department of Transportation | 792 | 756 | 95.45% | 300 | 238 | 79.33% | 193.96 | 392 | 320.9 | 74 | 26 | 35.14% | 89.8 | 381.85 |
| Department of Veterans Affairs | 3,694 | 3,532 | 95.61% | 1,505 | 743 | 49.37% | 220.08 | 1,875 | 365.8 | 511 | 335 | 65.56% | 60.96 | 382.96 |
| Environmental Protection Agency | 89 | 55 | 61.80% | 46 | 12 | 26.09% | 242 | 76 | 449.88 | 23 | 0 | 0.00% | 282.57 | 504.13 |
| EOP - National Drug Control Policy | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of Administration | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of Management and Budget | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| EOP - Office of the U.S. Trade Representative | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR | NR |
| Equal Employment Opportunity Commission | 54 | 49 | 90.74% | 14 | 12 | 85.71% | 190.86 | 17 | 345.47 | 5 | 1 | 20.00% | 190.8 | 510.2 |
| Export-Import Bank of the US | 1 | 1 | 100.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Farm Credit Administration | 5 | 4 | 80.00% | 1 | 1 | 100.00% | 359 | 1 | 72 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Communications Commission | 7 | 7 | 100.00% | 0 | 0 | 0.00% | 0 | 3 | 605 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Deposit Insurance Corporation | 45 | 44 | 97.78% | 29 | 14 | 48.28% | 198.97 | 43 | 336.19 | 12 | 2 | 16.67% | 149.08 | 434.08 |
| Federal Election Commission | 11 | 10 | 90.91% | 2 | 1 | 50.00% | 222.5 | 6 | 246.17 | 2 | 1 | 50.00% | 55 | 237 |
| Federal Energy Regulatory Commission | 16 | 16 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Housing Finance Board | 1 | 1 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 790 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Labor Relations Authority | 4 | 4 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 450 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Maritime Commission | 8 | 8 | 100.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Mediation and Conciliation Service | 5 | 5 | 100.00% | 0 | 0 | 0.00% | 0 | 5 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Reserve System--Board of Governors | 35 | 35 | 100.00% | 2 | 2 | 100.00% | 89 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Federal Trade Commission | 30 | 30 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 434 | 0 | 0 | 0.00% | 0 | 0 |
| General Services Administration | 125 | 123 | 98.40% | 53 | 50 | 94.34% | 169.96 | 96 | 330.6 | 21 | 19 | 90.48% | 62.38 | 263.62 |
| Government Printing Office | 72 | 72 | 100.00% | 23 | 23 | 100.00% | 151.96 | 35 | 301.06 | 9 | 8 | 88.89% | 35.89 | 331.33 |
| Holocaust Memorial Museum U.S. | 3 | 3 | 100.00% | 0 | 0 | 0.00% | 0 | 1 | 358 | 0 | 0 | 0.00% | 0 | 0 |
| International Boundary and Water Commission | 4 | 4 | 100.00% | 2 | 2 | 100.00% | 101.5 | 5 | 221 | 2 | 2 | 100.00% | 30.5 | 261.5 |
| International Trade Commission | 7 | 7 | 100.00% | 1 | 1 | 100.00% | 141 | 6 | 112.33 | 0 | 0 | 0.00% | 0 | 0 |
| John F. Kennedy Center for the Performing Arts | 2 | 2 | 100.00% | 0 | 0 | 0.00% | 0 | 2 | 543 | 0 | 0 | 0.00% | 0 | 0 |
| Merit Systems Protection Board | 4 | 4 | 100.00% | 3 | 3 | 100.00% | 104 | 1 | 191 | 1 | 1 | 100.00% | 52 | 191 |
| Millennium Challenge Corporation | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| National Aeronautics and Space Administration | 124 | 119 | 95.97% | 25 | 25 | 100.00% | 170.2 | 46 | 295.83 | 6 | 0 | 0.00% | 428.33 | 713 |
| National Archives and Records Administration | 22 | 22 | 100.00% | 12 | 12 | 100.00% | 130.33 | 15 | 292.73 | 4 | 0 | 0.00% | 112.25 | 395.25 |
| National Credit Union Administration | 7 | 7 | 100.00% | 2 | 2 | 100.00% | 212.5 | 5 | 458.4 | 2 | 1 | 50.00% | 581.5 | 764.5 |
| National Endowment for the Arts | 70 | 70 | 100.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| National Gallery of Art | 7 | 7 | 100.00% | 3 | 3 | 100.00% | 239 | 5 | 365.6 | 0 | 0 | 0.00% | 0 | 0 |
| National Labor Relations Board | 14 | 12 | 85.71% | 8 | 7 | 87.50% | 214.63 | 21 | 183.29 | 14 | 13 | 92.86% | 67.79 | 95.36 |
| National Science Foundation | 7 | 3 | 42.86% | 3 | 3 | 100.00% | 103 | 5 | 946.2 | 0 | 0 | 0.00% | 0 | 0 |
| National Transportation Safety Board | 1 | 1 | 100.00% | 0 | 0 | 0.00% | 0 | 3 | 1,094.67 | 0 | 0 | 0.00% | 0 | 0 |
| Nuclear Regulatory Commission | 20 | 13 | 65.00% | 8 | 5 | 62.50% | 281.88 | 10 | 252.8 | 5 | 3 | 60.00% | 59.2 | 391.2 |
| Office of Personnel Management | 55 | 55 | 100.00% | 18 | 18 | 100.00% | 100.33 | 40 | 325.7 | 9 | 8 | 88.89% | 35.89 | 388.89 |
| Office of Special Counsel | 1 | 1 | 100.00% | 2 | 2 | 100.00% | 180 | 2 | 244.5 | 2 | 2 | 100.00% | 50 | 244.5 |
| Office of the Director of National Intelligence | 12 | 12 | 100.00% | 1 | 1 | 100.00% | 180 | 1 | 239 | 1 | 1 | 100.00% | 60 | 239 |
| Overseas Private Investment Corporation | 0 | 0 | 0.00% | 0 | 0 | 0.00% | 0 | 0 | 0 | 0 | 0 | 0.00% | 0 | 0 |
| Peace Corps | 4 | 4 | 100.00% | 1 | 1 | 100.00% | 141 | 1 | 511 | 0 | 0 | 0.00% | 0 | 0 |
| Pension Benefit Guaranty Corporation | 27 | 21 | 77.78% | 3 | 1 | 33.33% | 384.33 | 6 | 484.67 | 1 | 0 | 0.00% | 1,054.00 | 1,054.00 |
| Railroad Retirement Board | 4 | 4 | 100.00% | 3 | 3 | 100.00% | 177 | 1 | 258 | 1 | 1 | 100.00% | 56 | 258 |
| Securities and Exchange Commission | 19 | 18 | 94.74% | 1 | 1 | 100.00% | 148 | 20 | 293.6 | 3 | 1 | 33.33% | 104 | 449.33 |
| Selective Service System | 6 | 6 | 100.00% | 6 | 6 | 100.00% | 166.83 | 5 | 96 | 0 | 0 | 0.00% | 0 | 0 |
| Small Business Administration | 71 | 62 | 87.32% | 29 | 2 | 6.90% | 358.93 | 50 | 350.84 | 21 | 0 | 0.00% | 209.43 | 226.86 |
| Smithsonian Institution | 31 | 31 | 100.00% | 15 | 15 | 100.00% | 140.6 | 16 | 160.56 | 5 | 5 | 100.00% | 23.6 | 152 |
| Social Security Administration | 843 | 598 | 70.94% | 220 | 96 | 43.64% | 245.83 | 463 | 587.44 | 188 | 22 | 11.70% | 399.86 | 776.47 |
| Tennessee Valley Authority | 76 | 70 | 92.11% | 27 | 25 | 92.59% | 93.19 | 56 | 274.57 | 21 | 18 | 85.71% | 52.9 | 166.48 |
| U.S. Postal Service | 17,277 | 17,088 | 98.91% | 4,669 | 4,624 | 99.04% | 106.11 | 5,548 | 266.79 | 1,746 | 1,692 | 96.91% | 28.2 | 229.16 |
| U.S. Tax Court | 2 | 2 | 100.00% | 1 | 1 | 100.00% | 173 | 1 | 215 | 1 | 1 | 100.00% | 33 | 215 |
| Cabinet Level Subtotal Including USPS | 35,561 | 32,120 | 90.32% | 10,582 | 7,890 | 74.56% | 174.17 | 14,663 | 348.43 | 4,060 | 2,684 | 66.11% | 106.57 | 389.7 |
| Midsize Agencies Subtotal | 1,404 | 1,102 | 78.49% | 444 | 239 | 53.83% | 223.61 | 846 | 474.55 | 297 | 66 | 22.22% | 313.03 | 611.5 |
| Small Agencies Subtotal | 832 | 789 | 94.83% | 158 | 142 | 89.87% | 179.66 | 296 | 330.93 | 88 | 66 | 75.00% | 96.17 | 327.98 |
| Grand Total Including USPS | 37,797 | 34,011 | 89.98% | 11,184 | 8,271 | 73.95% | 176.21 | 15,805 | 354.85 | 4,445 | 2,816 | 63.35% | 120.16 | 403.3 |
| USPS Percentage of Cabinet Sub Total | 48.58% | 53.20% | 44.12% | 58.61% | 37.84% | 43.00% | 63.04% | |||||||
| USPS Percentage of Grand Total | 45.71% | 50.24% | 41.75% | 55.91% | 35.10% | 39.28% | 60.09% | |||||||
| Cabinet Level Subtotal Minus USPS | 18,284 | 15,032 | 82.21% | 5,913 | 3,266 | 55.23% | 227.92 | 9,115 | 398.12 | 2,314 | 992 | 42.87% | 165.7 | 683.48 |
| Grand Total Minus USPS | 20,520 | 16,923 | 82.47% | 6,515 | 3,647 | 55.98% | 226.45 | 10,257 | 402.48 | 2,699 | 1,124 | 41.65% | 179.65 | 663.97 |
NR = No Report Filed
This page was last modified on August 19, 2008.