Return to Home PagePermanent Workforce: 61,474 Temporary Workforce: 933 Total Workforce: 62,407
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Total # |
Men |
Women |
Hispanic or Latino |
White |
Black or African American |
Asian |
Native Hawaiian/ Other Pacific Islander |
American Indian/ Alaska Native | Two or More Races | Individuals with Targeted Disabilities |
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| Permanent Workforce | 61,474 | 30.16% | 69.84% | 13.03% | 52.60% | 28.55% | 4.21% | 0.16% | 1.27% | 0.18% | 2.08% |
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| SOCIAL INSURANCE ADMINISTRATION | 27,051 | 29.77% | 70.23% | 15.82% | 56.40% | 21.60% | 4.30% | 0.16% | 1.62% | 0.11% | 1.26% |
| CONTACT REPRESENTATIVE | 10,481 | 22.46% | 77.54% | 23.12% | 36.97% | 33.68% | 4.36% | 0.28% | 1.38% | 0.21% | 3.53% |
| MANAGEMENT AND PROGRAM ANALYSIS | 1,811 | 31.97% | 68.03% | 6.18% | 56.10% | 32.69% | 3.37% | 0.17% | 0.99% | 0.50% | 0.94% |
| GS-14 and GS-15* | 3,220 | 49.35% | 50.65% | 6.37% | 70.62% | 19.16% | 2.48% | 0.03% | 1.18% | 0.16% | 0.62% |
| Senior Pay Level* | 1,259 | 80.22% | 19.78% | 4.77% | 86.10% | 7.15% | 0.48% | 0.00% | 1.27% | 0.24% | 1.11% |
| SES | 134 | 58.21% | 41.79% | 8.21% | 72.39% | 18.66% | 0.00% | 0.00% | 0.75% | 0.00% | 0.75% |
| First-Level Officials/ Managers | 1,978 | 27.40% | 72.60% | 14.66% | 50.25% | 30.74% | 2.98% | 0.15% | 1.11% | 0.10% | 0.71% |
| Mid-Level Officials/ Managers | 3,395 | 42.36% | 57.64% | 9.40% | 65.74% | 20.88% | 2.12% | 0.12% | 1.68% | 0.06% | 0.53% |
| Senior-Level Officials/ Managers | 686 | 52.77% | 47.23% | 5.25% | 71.43% | 20.70% | 1.17% | 0.00% | 1.46% | 0.00% | 0.29% |
*Does not include pay-banded employees
SSA employed 1,288 Individuals with Targeted Disabilities in FY 2007, which was 2.06% of its total work force. This represents a decrease of 30 employees from FY 2006 and a decrease of 156 employees since FY 2003. The participation rate for FY 2006 was 2.07% and for FY 2003 was 2.27%. Over the 5-year period SSA had a net decrease of 0.21% in employees with targeted disabilities.
I. Counseling
SSA timely processed 70.9% of the 843 pre-complaint counselings (without remands) completed in FY 2007.
II. Bases of Complaints Filed
The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Race (Black). Of the 426 complaints filed at SSA, 125 contained allegations of race (Black) discrimination, 64 contained allegations of race (White) discrimination, 4 contained allegations of race (Asian) discrimination, 4 contained allegations of race (American Indian/Alaska Native) discrimination, 14 contained allegations of color discrimination and 136 contained allegations of disability discrimination.
III. Complaint Processing Times
Of the 220 completed investigations, 43.6% were timely. SSA's average time for completing an investigation was 246 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 93 days.
SSA's average processing time for all complaint closures decreased from 649 days in FY 2006 to 587 days in FY 2007. The government-wide average was 355 days.
IV. Costs
SSA agreed to pay $6,492 for 71 pre-complaint settlements, of which 3 were monetary settlements averaging $2,164. SSA expended a total of $626,522 for 220 complaint investigations, for an average expenditure of $2,847.
SSA agreed to pay a total of $618,467 for 74 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $8,357.
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings: | 658 | 185 | 843 | |||
| Settlements | 12 | 1.8% | 59 | 31.9% | 71 | 8.4% |
| Withdrawals or No Complaints Filed | 308 | 46.8% | 31 | 16.8% | 339 | 40.2% |
| Complaints Filed* | 412 | 48.9% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 21 | 2.5% | ||||
*Includes only complaints filed in FY 2007 where counseling was also completed during FY 2007.
| Counseling | Complaint | |
|---|---|---|
| Completed/Ended Counselings/Complaint Closures | 843 | 463 |
| Total Number Offered ADR | 688 | 338 |
| ADR Offer Rate* | 81.6% | 73% |
| ADR Participation Rate* | 22% | 5.4% |
| Total ADR Settlements | 59 | 9 |
| Total ADR Settlements Amount | $25.00 | $4,999.00 |
* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.
| Total # | # Timely | % Timely | FY 2006 APD* | FY 2007 APD | % Change | |
|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 843 | 598 | 70.9% | |||
| All Investigations | 220 | 96 | 43.6% | 256 | 246 | -3.9% |
| All Complaint Closures | 463 | 649 | 587 | -9.6% | ||
| Merit Decisions (no AJ) | 188 | 22 | 11.7% | 932 | 776 | -16.7% |
| Dismissal Decisions (no AJ) | 76 | 109 | 155 | 42.2% |
*APD = Average Processing Days
| Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
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|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 426 | |||||||
| Total Closures | 463 | |||||||
| Settlements | 69 | 14.9% | ||||||
| Withdrawals | 24 | 5.2% | ||||||
| Total Final Agency Actions | 370 | 79.9% | 264 | 71.4% | 103 | 27.8% | 3 | 0.8% |
| Dismissals | 84 | 22.7% | 76 | 90.5% | 8 | 100% | 0 | 0% |
| Merit Decisions | 286 | 77.3% | 188 | 65.7% | 95 | 33.2% | 3 | 1% |
| Finding Discrimination | 8 | 2.8% | 1 | 12.5% | 4 | 50% | 3 | 37.5% |
| Finding No Discrimination | 278 | 97.2% | 187 | 67.3% | 91 | 32.7% | 0 | 0% |
This page was last modified on August 19, 2008.