Updated: 3:07 pm ET August 10, 2007
The National Intake Unit became operational March 31, 2004. The duty hours of operation are 6:30 a.m. to 6:00 p.m. Eastern Standard Time Monday through Friday, and via voicemail after duty hours, on weekends and holidays. All voicemail messages will be returned within 24 hours of the documented call (except for holidays and weekends).
3:07 pm ET August 10, 2007