Return to Home Page| Agency or Department | Total Complaint Closures | Number Settlements | % Settlements | Number Withdrawals | % Withdrawals | Number Dismissals | % Dismissals | Merit Complaint Closures | % Merit Complaint Closures |
|---|---|---|---|---|---|---|---|---|---|
| Agency for International Development | 13 | 0 | 0.00% | 1 | 7.69% | 3 | 23.08% | 9 | 69.23% |
| Armed Forces Retirement Home | 8 | 4 | 50.00% | 0 | 0.00% | 2 | 25.00% | 2 | 25.00% |
| Broadcasting Board of Governors | 24 | 2 | 8.33% | 3 | 12.50% | 9 | 37.50% | 10 | 41.67% |
| Central Intelligence Agency | 22 | 3 | 13.64% | 2 | 9.09% | 4 | 18.18% | 13 | 59.09% |
| Commodity Futures Trading Commission | 3 | 1 | 33.33% | 0 | 0.00% | 1 | 33.33% | 1 | 33.33% |
| Consumer Product Safety Commission | 4 | 0 | 0.00% | 0 | 0.00% | 2 | 50.00% | 2 | 50.00% |
| Corporation for National and Community Service | 4 | 4 | 100.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Court Services and Offender Supervision Agency for the District of Columbia | 3 | 1 | 33.33% | 0 | 0.00% | 1 | 33.33% | 1 | 33.33% |
| Defense Army and Air Force Exchange | 141 | 44 | 31.21% | 11 | 7.80% | 36 | 25.53% | 50 | 35.46% |
| Defense Commissary Agency | 136 | 33 | 24.26% | 41 | 30.15% | 4 | 2.94% | 58 | 42.65% |
| Defense Contract Audit Agency | 41 | 11 | 26.83% | 2 | 4.88% | 3 | 7.32% | 25 | 60.98% |
| Defense Contract Management Agency | 55 | 11 | 20.00% | 2 | 3.64% | 12 | 21.82% | 30 | 54.55% |
| Defense Finance and Accounting Service | 98 | 18 | 18.37% | 4 | 4.08% | 18 | 18.37% | 58 | 59.18% |
| Defense Human Resources Activity | 5 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 5 | 100.00% |
| Defense Information Systems Agency | 19 | 3 | 15.79% | 2 | 10.53% | 0 | 0.00% | 14 | 73.68% |
| Defense Intelligence Agency | 4 | 1 | 25.00% | 1 | 25.00% | 0 | 0.00% | 2 | 50.00% |
| Defense Logistics Agency | 105 | 30 | 28.57% | 8 | 7.62% | 13 | 12.38% | 54 | 51.43% |
| Defense National Geospatial-Intelligence | 16 | 8 | 50.00% | 1 | 6.25% | 2 | 12.50% | 5 | 31.25% |
| Defense National Guard Bureau | 27 | 9 | 33.33% | 4 | 14.81% | 11 | 40.74% | 3 | 11.11% |
| Defense National Security Agency | 33 | 3 | 9.09% | 1 | 3.03% | 16 | 48.48% | 13 | 39.39% |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Inspector General | 3 | 1 | 33.33% | 0 | 0.00% | 1 | 33.33% | 1 | 33.33% |
| Defense Security Service | 3 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 3 | 100.00% |
| Defense Threat Reduction Agency | 12 | 1 | 8.33% | 4 | 33.33% | 2 | 16.67% | 5 | 41.67% |
| Defense Uniformed Services University | 2 | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% |
| Defense Office of the Secretary/Wash. Hqtrs. Services | 34 | 5 | 14.71% | 3 | 8.82% | 5 | 14.71% | 21 | 61.76% |
| Department of Agriculture | 577 | 182 | 31.54% | 52 | 9.01% | 85 | 14.73% | 258 | 44.71% |
| Department of Commerce | 292 | 65 | 22.26% | 21 | 7.19% | 55 | 18.84% | 151 | 51.71% |
| Department of Defense Education Activity | 36 | 8 | 22.22% | 2 | 5.56% | 5 | 13.89% | 21 | 58.33% |
| Department of Education | 61 | 6 | 9.84% | 13 | 21.31% | 5 | 8.20% | 37 | 60.66% |
| Department of Energy | 82 | 22 | 26.83% | 7 | 8.54% | 17 | 20.73% | 36 | 43.90% |
| Department of Health and Human Services | 316 | 72 | 22.78% | 37 | 11.71% | 55 | 17.41% | 152 | 48.10% |
| Department of Homeland Security | 1,195 | 204 | 17.07% | 85 | 7.11% | 320 | 26.78% | 586 | 49.04% |
| Department of Housing and Urban Development | 143 | 30 | 20.98% | 11 | 7.69% | 33 | 23.08% | 69 | 48.25% |
| Department of Justice | 600 | 72 | 12.00% | 58 | 9.67% | 129 | 21.50% | 341 | 56.83% |
| Department of Labor | 127 | 9 | 7.09% | 15 | 11.81% | 33 | 25.98% | 70 | 55.12% |
| Department of State | 86 | 27 | 31.40% | 5 | 5.81% | 19 | 22.09% | 35 | 40.70% |
| Department of the Air Force | 583 | 200 | 34.31% | 80 | 13.72% | 126 | 21.61% | 177 | 30.36% |
| Department of the Army | 1,460 | 588 | 40.27% | 153 | 10.48% | 297 | 20.34% | 422 | 28.90% |
| Department of the Interior | 251 | 61 | 24.30% | 14 | 5.58% | 48 | 19.12% | 128 | 51.00% |
| Department of the Navy | 664 | 181 | 27.26% | 64 | 9.64% | 180 | 27.11% | 239 | 35.99% |
| Department of the Treasury | 592 | 99 | 16.72% | 88 | 14.86% | 96 | 16.22% | 309 | 52.20% |
| Department of Transportation | 408 | 61 | 14.95% | 17 | 4.17% | 201 | 49.26% | 129 | 31.62% |
| Department of Veterans Affairs | 1,887 | 402 | 21.30% | 190 | 10.07% | 430 | 22.79% | 865 | 45.84% |
| Environmental Protection Agency | 84 | 13 | 15.48% | 4 | 4.76% | 24 | 28.57% | 43 | 51.19% |
| EOP - National Drug Control Policy | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of Administration | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of Management and Budget | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of the U.S. Trade Representative | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Equal Employment Opportunity Commission | 30 | 13 | 43.33% | 2 | 6.67% | 4 | 13.33% | 11 | 36.67% |
| Export-Import Bank of the US | 7 | 1 | 14.29% | 0 | 0.00% | 6 | 85.71% | 0 | 0.00% |
| Farm Credit Administration | 2 | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% |
| Federal Communications Commission | 4 | 1 | 25.00% | 0 | 0.00% | 2 | 50.00% | 1 | 25.00% |
| Federal Deposit Insurance Corporation | 45 | 14 | 31.11% | 5 | 11.11% | 4 | 8.89% | 22 | 48.89% |
| Federal Election Commission | 3 | 1 | 33.33% | 0 | 0.00% | 0 | 0.00% | 2 | 66.67% |
| Federal Energy Regulatory Commission | 3 | 0 | 0.00% | 3 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Housing Finance Board | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| Federal Labor Relations Authority | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 2 | 100.00% |
| Federal Maritime Commission | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Federal Mediation and Conciliation Service | 1 | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Reserve System--Board of Governors | 4 | 3 | 75.00% | 0 | 0.00% | 0 | 0.00% | 1 | 25.00% |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Trade Commission | 6 | 2 | 33.33% | 1 | 16.67% | 1 | 16.67% | 2 | 33.33% |
| General Services Administration | 103 | 24 | 23.30% | 7 | 6.80% | 20 | 19.42% | 52 | 50.49% |
| Government Printing Office | 44 | 3 | 6.82% | 4 | 9.09% | 17 | 38.64% | 20 | 45.45% |
| Holocaust Memorial Museum U.S. | 2 | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% |
| International Boundary and Water Commission | 6 | 5 | 83.33% | 0 | 0.00% | 0 | 0.00% | 1 | 16.67% |
| International Trade Commission | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| John F. Kennedy Center for the Performing Arts | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Merit Systems Protection Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Aeronautics and Space Administration | 64 | 15 | 23.44% | 2 | 3.13% | 19 | 29.69% | 28 | 43.75% |
| National Archives and Records Administration | 13 | 5 | 38.46% | 2 | 15.38% | 2 | 15.38% | 4 | 30.77% |
| National Credit Union Administration | 8 | 3 | 37.50% | 0 | 0.00% | 3 | 37.50% | 2 | 25.00% |
| National Endowment for the Arts | 1 | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Gallery of Art | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| National Labor Relations Board | 4 | 3 | 75.00% | 0 | 0.00% | 0 | 0.00% | 1 | 25.00% |
| National Science Foundation | 2 | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% | 0 | 0.00% |
| National Transportation Safety Board | 7 | 2 | 28.57% | 1 | 14.29% | 3 | 42.86% | 1 | 14.29% |
| Nuclear Regulatory Commission | 13 | 3 | 23.08% | 4 | 30.77% | 1 | 7.69% | 5 | 38.46% |
| Office of Personnel Management | 45 | 12 | 26.67% | 4 | 8.89% | 16 | 35.56% | 13 | 28.89% |
| Office of Special Counsel | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Overseas Private Investment Corporation | 2 | 2 | 100.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Peace Corps | 3 | 0 | 0.00% | 1 | 33.33% | 1 | 33.33% | 1 | 33.33% |
| Pension Benefit Guaranty Corporation | 15 | 2 | 13.33% | 1 | 6.67% | 8 | 53.33% | 4 | 26.67% |
| Railroad Retirement Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Securities and Exchange Commission | 16 | 5 | 31.25% | 1 | 6.25% | 5 | 31.25% | 5 | 31.25% |
| Selective Service System | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Small Business Administration | 29 | 7 | 24.14% | 2 | 6.90% | 6 | 20.69% | 14 | 48.28% |
| Smithsonian Institution | 28 | 6 | 21.43% | 1 | 3.57% | 10 | 35.71% | 11 | 39.29% |
| Social Security Administration | 471 | 44 | 9.34% | 47 | 9.98% | 92 | 19.53% | 288 | 61.15% |
| Tennessee Valley Authority | 85 | 14 | 16.47% | 5 | 5.88% | 16 | 18.82% | 50 | 58.82% |
| U.S. Postal Service | 7,785 | 803 | 10.31% | 492 | 6.32% | 2,351 | 30.20% | 4,139 | 53.17% |
| U.S. Tax Court | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% |
| Cabinet Level Subtotal | 17,879 | 3,271 | 18.30% | 1,488 | 8.32% | 4,609 | 25.78% | 8,511 | 47.60% |
| Midsize Agencies Subtotal | 909 | 137 | 15.07% | 73 | 8.03% | 191 | 21.01% | 508 | 55.89% |
| Small Agencies Subtotal | 331 | 82 | 24.77% | 33 | 9.97% | 95 | 28.70% | 121 | 36.56% |
| Grand Total | 19,119 | 3,490 | 18.25% | 1,594 | 8.34% | 4,895 | 25.60% | 9,140 | 47.81% |
This page was last modified on June 21, 2007.