The U.S. Equal Employment Opportunity Commission

General Services Administration (GSA)

Permanent Work Force:  11,999 Temporary Work Force:  171    Total Work Force: 12,170

Work Force Composition*

Total # Men Women Hispanic or Latino White Black or African American Asian Native Hawaiian/ Other Pacific Islander American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Work Force

11,999

50.48%

49.52%

5.33%

62.10%

26.45%

4.95%

0.11%

0.80%

0.26%

0.82%

Major Occupations:
Misc. Admin. and Program

1,191

45.09%

54.91%

4.95%

68.43%

21.83%

4.20%

0.08%

0.34%

0.17%

0.34%

General Business and Industry

1,169

52.61%

47.39%

5.90%

71.26%

18.65%

2.65%

0.17%

0.94%

0.43%

0.77%

Contracting

1,404

32.76%

67.24%

5.56%

54.20%

34.83%

4.56%

0.07%

0.64%

0.14%

0.78%

GS-14 and GS-15*

2,196

59.20%

40.80%

3.10%

74.36%

17.71%

4.10%

0.00%

0.41%

0.32%

0.23%

Senior Pay Level*

94

73.40%

26.60%

2.13%

89.36%

7.45%

1.06%

0.00%

0.00%

0.00%

0.00%

SES

88

73.86%

26.14%

2.27%

88.64%

7.95%

1.14%

0.00%

0.00%

0.00%

0.00%

First-Level Officials/Managers

90

56.67%

43.33%

5.56%

64.44%

15.56%

11.11%

3.33%

0.00%

0.00%

0.00%

Mid-Level Officials/Managers

1,516

57.92%

42.08%

4.16%

68.67%

22.49%

3.83%

0.00%

0.73%

0.13%

0.13%

Senior-Level Officials/Managers

658

63.83%

36.17%

3.19%

83.74%

10.33%

2.13%

0.00%

0.30%

0.30%

0.30%

Unclassified Managers

68

83.82%

16.18%

8.82%

50.00%

38.24%

2.94%

0.00%

0.00%

0.00%

0.00%

*Includes data for only permanent employees in pay status as of September 30, 2006; does not include pay-banded employees.


Targeted Disabilities

GSA employed 99 Individuals with Targeted Disabilities in FY 2006, which was 0.81% of its total work force.  This represents a decrease of 16 employees from FY 2005 and a decrease of 81 employees since FY 2002.  The participation rate for FY 2005 was 0.91% and for FY 2002 was 1.28%.  Over the 5-year period GSA had a net decrease of 0.47% in employees with targeted disabilities.

EEO Complaint Processing

I.  Counseling

GSA timely processed 96.1% of the 152 pre-complaint counselings (without remands) completed in FY 2006.

II.  Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Race (Black).  The 101 complaints filed at GSA contained 37 allegations of race (Black) discrimination, 6 allegations of race (White) discrimination, 2 allegations of race (Asian) discrimination, 1 allegation of race (American Indian/Alaska Native) discrimination, 21 allegations of color discrimination and 16 allegations of disability discrimination.

III.  Complaint Processing Times

Of the 57 completed investigations, 94.7% were timely.  GSA's average time for completing an investigation was 158 days.  Of the agencies completing 25 or more investigations, the Office of Personnel Management had the lowest average of 105 days.

GSA's average processing time for all complaint closures decreased from 444 days in FY 2005 to 373 days in FY 2006.  The government-wide average was 367 days.

IV.  Costs

GSA agreed to pay $85,065 for 13 pre-complaint settlements, of which 4 were monetary settlements averaging $21,266.  GSA expended a total of $159,124 for 57 complaint investigations, for an average expenditure of $2,791.

GSA agreed to pay a total of $281,874 for 25 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $11,274.



Outcome of Counselings Completed in FY 2006

Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings:

131

21

152

Settlements

6

4.6%

7

33.3%

13

8.6%

Withdrawals or No Complaints Filed

31

23.7%

8

38.1%

39

25.7%

Complaints Filed*

92

60.5%

Decision to File Complaint Pending at End of Fiscal Year

8

5.3%

*Includes only complaints filed in FY 2006 where counseling was also completed during FY 2006.

Agency Use of ADR for EEO Dispute Resolution in FY 2006

Counseling Complaint**
Completed/Ended Counselings/Complaint Closures

152

103

Total Number Offered ADR

119

16

ADR Offer Rate*

78.3%

15.5%

ADR Participation Rate*

13.8%

5.8%

Total ADR Settlements

7

3

Total ADR Settlements Amount

$85,065.57

$0.00

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness in FY 2006

Total # # Timely % Timely FY 2005 APD* FY 2006 APD % Change
All Pre-Complaint Counselings (minus remands)

152

146

96.1%

All Investigations

57

54

94.7%

165

158

-4.2%

All Complaint Closures

103

444

373

-16%

Merit Decisions (no AJ)

21

21

100%

298

358

20.1%

Dismissal Decisions (no AJ)

18

44

29

-34.1%

*APD = Average Processing Days

Outcomes of Complaints in FY 2006

Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed

101

Total Closures

103

Settlements

24

23.3%

Withdrawals

7

6.8%

Total Final Agency Actions

72

69.9%

39

54.2%

33

45.8%

0

0%

Dismissals

20

27.8%

18

90%

2

10%

0

0%

Merit Decisions

52

72.2%

21

40.4%

31

59.6%

0

0%

Finding Discrimination

1

1.9%

0

0%

1

100%

0

0%

Finding No Discrimination

51

98.1%

21

41.2%

30

58.8%

0

0%


This page was last modified on June 21, 2007.

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