The U.S. Equal Employment Opportunity Commission
Agency Name | Total Work Force | Complaint Workload | Number Complaints Offered ADR | % Offer Rate Complaints Offered ADR of Complaint Workload | Total Complaints Accepted into ADR | % Election Rate Complaints Accepted of Complaints Offered ADR | % Participation Rate Complaints Accepted of Workload | Number ADR Closures | Number ADR Settlements | Number ADR Withdrawals | Total Number ADR Resolutions | % ADR Resolution Rate |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Agency for International Development | 2,384 | 43 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Armed Forces Retirement Home | 447 | 8 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Broadcasting Board of Governors | 1,762 | 67 | 31 | 46.27% | 2 | 6.45% | 2.99% | 2 | 2 | 0 | 2 | 100.00% |
Central Intelligence Agency | 0 | 40 | 16 | 40.00% | 2 | 12.50% | 5.00% | 2 | 0 | 0 | 0 | 0.00% |
Commodity Futures Trading Commission | 511 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Consumer Product Safety Commission | 421 | 3 | 2 | 66.67% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Corporation for National and Community Service | 581 | 5 | 1 | 20.00% | 1 | 100.00% | 20.00% | 1 | 1 | 0 | 1 | 100.00% |
Court Services and Offender Supervision Agency for the District of Columbia | 1,095 | 11 | 1 | 9.09% | 1 | 100.00% | 9.09% | 1 | 0 | 0 | 0 | 0.00% |
Defense Army and Air Force Exchange Service | 36,461 | 271 | 112 | 41.33% | 52 | 46.43% | 19.19% | 54 | 42 | 6 | 48 | 88.89% |
Defense Commissary Agency | 15,923 | 306 | 100 | 32.68% | 29 | 29.00% | 9.48% | 32 | 19 | 4 | 23 | 71.88% |
Defense Contract Audit Agency | 4,142 | 63 | 6 | 9.52% | 4 | 66.67% | 6.35% | 5 | 2 | 0 | 2 | 40.00% |
Defense Contract Management Agency | 10,842 | 117 | 13 | 11.11% | 13 | 100.00% | 11.11% | 14 | 11 | 0 | 11 | 78.57% |
Defense Dependent Education Activity | 17,570 | 70 | 5 | 7.14% | 2 | 40.00% | 2.86% | 1 | 0 | 0 | 0 | 0.00% |
Defense Finance and Accounting Service | 13,483 | 206 | 46 | 22.33% | 19 | 41.30% | 9.22% | 18 | 8 | 1 | 9 | 50.00% |
Defense Human Resource Activity | 802 | 6 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Information Systems Agency | 5,041 | 33 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Intelligence Agency | 0 | 28 | 5 | 17.86% | 5 | 100.00% | 17.86% | 5 | 5 | 0 | 5 | 100.00% |
Defense Logistics Agency | 20,650 | 305 | 52 | 17.05% | 44 | 84.62% | 14.43% | 43 | 38 | 4 | 42 | 97.67% |
Defense National Geospatial-Intelligence | 0 | 42 | 14 | 33.33% | 7 | 50.00% | 16.67% | 9 | 1 | 0 | 1 | 11.11% |
Defense National Guard Bureau | 59,129 | 141 | 31 | 21.99% | 14 | 45.16% | 9.93% | 14 | 10 | 0 | 10 | 71.43% |
Defense National Security Agency | 0 | 67 | 22 | 32.84% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Nuclear Facilities Safety Board | 89 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Office of the Inspector General | 1,381 | 8 | 4 | 50.00% | 4 | 100.00% | 50.00% | 4 | 4 | 0 | 4 | 100.00% |
Defense, Office of the Secretary | 6,135 | 77 | 1 | 1.30% | 1 | 100.00% | 1.30% | 1 | 0 | 0 | 0 | 0.00% |
Defense Security Service | 515 | 17 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Threat Reduction Agency | 1,119 | 18 | 9 | 50.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Uniformed Services University | 713 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Department of Agriculture | 120,047 | 1,970 | 65 | 3.30% | 30 | 46.15% | 1.52% | 32 | 17 | 0 | 17 | 53.13% |
Department of Commerce | 41,548 | 549 | 72 | 13.11% | 12 | 16.67% | 2.19% | 12 | 5 | 0 | 5 | 41.67% |
Department of Education | 4,436 | 125 | 0 | 0.00% | 0 | 0.00% | 0.00% | 1 | 0 | 0 | 0 | 0.00% |
Department of Energy | 15,030 | 162 | 56 | 34.57% | 18 | 32.14% | 11.11% | 16 | 13 | 1 | 14 | 87.50% |
Department of Health and Human Services | 64,643 | 622 | 48 | 7.72% | 16 | 33.33% | 2.57% | 11 | 3 | 3 | 6 | 54.55% |
Department of Homeland Security | 157,522 | 3,754 | 561 | 14.94% | 56 | 9.98% | 1.49% | 42 | 12 | 5 | 17 | 40.48% |
Department of Housing and Urban Development | 9,554 | 295 | 32 | 10.85% | 25 | 78.13% | 8.47% | 18 | 5 | 1 | 6 | 33.33% |
Department of Justice | 106,982 | 1,533 | 190 | 12.39% | 26 | 13.68% | 1.70% | 24 | 15 | 1 | 16 | 66.67% |
Department of Labor | 15,490 | 394 | 143 | 36.29% | 43 | 30.07% | 10.91% | 45 | 32 | 0 | 32 | 71.11% |
Department of State | 18,580 | 156 | 76 | 48.72% | 17 | 22.37% | 10.90% | 7 | 6 | 1 | 7 | 100.00% |
Department of the Air Force | 133,915 | 1,264 | 342 | 27.06% | 196 | 57.31% | 15.51% | 209 | 159 | 6 | 165 | 78.95% |
Department of the Army | 225,612 | 2,430 | 287 | 11.81% | 203 | 70.73% | 8.35% | 205 | 133 | 6 | 139 | 67.80% |
Department of the Interior | 76,268 | 773 | 17 | 2.20% | 15 | 88.24% | 1.94% | 15 | 11 | 0 | 11 | 73.33% |
Department of the Navy | 187,535 | 1,381 | 22 | 1.59% | 17 | 77.27% | 1.23% | 27 | 25 | 0 | 25 | 92.59% |
Department of the Treasury | 123,454 | 1,648 | 168 | 10.19% | 21 | 12.50% | 1.27% | 20 | 13 | 0 | 13 | 65.00% |
Department of Transportation | 55,604 | 1,070 | 34 | 3.18% | 34 | 100.00% | 3.18% | 36 | 16 | 0 | 16 | 44.44% |
Department of Veterans Affairs | 230,577 | 4,828 | 130 | 2.69% | 73 | 56.15% | 1.51% | 83 | 40 | 18 | 58 | 69.88% |
Environmental Protection Agency | 17,631 | 201 | 1 | 0.50% | 1 | 100.00% | 0.50% | 1 | 0 | 1 | 1 | 100.00% |
EOP - National Drug Control Policy | 123 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
EOP - Office of Administration | 219 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
EOP - Office of Management and Budget | 477 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
EOP - Office of the U.S. Trade Representative | 202 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Equal Employment Opportunity Commission | 2,358 | 64 | 26 | 40.63% | 9 | 34.62% | 14.06% | 10 | 4 | 1 | 5 | 50.00% |
Export-Import Bank of the US | 395 | 10 | 2 | 20.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Farm Credit Administration | 261 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Communications Commission | 2,175 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Deposit Insurance Corporation | 4,637 | 97 | 30 | 30.93% | 12 | 40.00% | 12.37% | 12 | 4 | 0 | 4 | 33.33% |
Federal Election Commission | 389 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Energy Regulatory Commission | 1,286 | 6 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Housing Finance Board | 134 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Labor Relations Authority | 159 | 4 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Maritime Commission | 122 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Mediation and Conciliation Service | 300 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Reserve System--Board of Governors | 1,868 | 7 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Retirement Thrift Investment Board | 92 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Trade Commission | 1,017 | 7 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
General Services Administration | 12,812 | 171 | 18 | 10.53% | 8 | 44.44% | 4.68% | 8 | 3 | 2 | 5 | 62.50% |
Government Printing Office | 2,372 | 89 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Holocaust Memorial Museum U.S. | 396 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
International Boundary and Water Commission | 225 | 7 | 6 | 85.71% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
International Trade Commission | 381 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
John F. Kennedy Center for the Performing Arts | 1,073 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Merit Systems Protection Board | 225 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Aeronautics and Space Administration | 18,891 | 110 | 23 | 20.91% | 8 | 34.78% | 7.27% | 13 | 12 | 0 | 12 | 92.31% |
National Archives and Records Administration | 3,094 | 25 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Credit Union Administration | 939 | 13 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Endowment for the Arts | 161 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Endowment for the Humanities | 160 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Gallery of Art | 851 | 7 | 0 | 0.00% | 0 | 0.00% | 0.00% | 1 | 0 | 0 | 0 | 0.00% |
National Labor Relations Board | 1,883 | 16 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Science Foundation | 1,475 | 4 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Transportation Safety Board | 432 | 16 | 4 | 25.00% | 1 | 25.00% | 6.25% | 1 | 1 | 0 | 1 | 100.00% |
Nuclear Regulatory Commission | 3,309 | 20 | 5 | 25.00% | 5 | 100.00% | 25.00% | 4 | 1 | 1 | 2 | 50.00% |
Office of Personnel Management | 5,183 | 139 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Office of Special Counsel | 111 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Overseas Private Investment Corporation | 201 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Peace Corps | 874 | 11 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Pension Benefit Guaranty Corporation | 814 | 29 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Railroad Retirement Board | 1,013 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Securities and Exchange Commission | 3,883 | 31 | 1 | 3.23% | 1 | 100.00% | 3.23% | 1 | 0 | 0 | 0 | 0.00% |
Selective Service System | 146 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Small Business Administration | 4,574 | 81 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Smithsonian Institution | 6,058 | 52 | 2 | 3.85% | 2 | 100.00% | 3.85% | 2 | 2 | 0 | 2 | 100.00% |
Social Security Administration | 66,463 | 1,341 | 340 | 25.35% | 27 | 7.94% | 2.01% | 29 | 12 | 1 | 13 | 44.83% |
Tennessee Valley Authority | 12,703 | 172 | 1 | 0.58% | 1 | 100.00% | 0.58% | 1 | 0 | 0 | 0 | 0.00% |
U.S. Postal Service | 800,742 | 15,493 | 39 | 0.25% | 36 | 92.31% | 0.23% | 45 | 25 | 0 | 25 | 55.56% |
U.S. Tax Court | 234 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Cabinet Level Subtotal | 2,581,534 | 40,224 | 2,702 | 6.72% | 1,032 | 38.19% | 2.57% | 1,048 | 670 | 57 | 727 | 69.37% |
Midsize Agencies Subtotal | 143,769 | 2,225 | 415 | 18.65% | 59 | 14.22% | 2.65% | 66 | 33 | 4 | 37 | 56.06% |
Small Agencies Subtotal | 48,213 | 727 | 95 | 13.07% | 22 | 23.16% | 3.03% | 23 | 9 | 2 | 11 | 47.83% |
Grand Total | 2,773,516 | 43,176 | 3,212 | 7.44% | 1,113 | 34.65% | 2.58% | 1,137 | 712 | 63 | 775 | 68.16% |
This page was last modified on July 24, 2006.