COMPLAINT REGARDING INVENTION PROMOTER

DATE OF CORRESPONDENCE: February 5, 2007

Name of the Invention Promotion Company: Patent & Trademark Institute of America

Invention Promoter's Address: 400 Garden City Plaza, Ste. 100, Garden City, NY 11530

Complainant's Name: Cassandra Y. Williams, Scott H. Williams

Complainant's Address: 4240 Jailette Road, College Park, GA 30349

Customer's Name: Cassandra & Scott Williams

WHAT IS YOUR COMPLAINT?

Name of mass media invention promoter advertised in:

Invention promotion services offered to be performed:Invention assessment and patent search, filing a patent application with the USPTO and getting a patent pending status on our invention

Explanation of complaint between customer and invention promoter:

PTI promised to do an invention assessment, conduct a patent search, file an application with the USPTO and get a patent pending status on our invention. PTI also promised to present our invention on our behalf at tradeshows and with manufacturers with the intention of getting a licensing agreement. Since December 15, 2006 all phone calls to the company have not been returned and after placing a call to the USPTO we found out that there is not an application on file on our behalf.

Signed: /s/ Cassandra Williams                            Date: February 5, 2007

KEY: =online business system =fees =forms=help =laws/regulations =definition (glossary)

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