Office of the Medical Inspector (OMI)
"We Listen to You"
OMI Mission
The Office of the Medical Inspector independently investigates health care issues raised by veterans and other stakeholders to monitor and improve the quality of care provided by VHA.
OMI Vision
The Office of Medical Inspector continually strives to improve the quality of veterans' health care by investigating issues related to the quality of care, including those arising from evaluations of particular cases and programs using detailed examinations of local and national data. Based on these analyses, the OMI recommends changes in local and national systems.
OMI Hotline Number: 800-634-4782
When do you call the OMI? When you see a situation in a VHA facility that may adversely affect the health of veterans. The OMI has no authority over benefits or over issues of waste, fraud, or abuse: our concern is with health care. All inquiries are confidential.
Contact OMI
If you have questions for OMI or have a comment or complaint about the quality of veterans' healthcare, you may contact us by email, by phone, or by regular mail. Our Triage Unit will assist you as soon as they receive your request.
OMI email: OMItriage@va.gov
OMI Address:
Office of the Medical Inspector (10MI)
810 Vermont Ave. NW
Washington, DC 20420
OMI phone numbers:
202.501.2000 (voice)
202.501.2196 (fax)
1.800.634.4782 (toll free)
The Department of Veterans Affairs has great concern about the privacy of your personal information. Email is subject to outside intrusion; therefore, we cannot ask that you provide any personally identifiable information about yourself in your email to us. However, without this information we cannot properly investigate your health care concerns. If you need to provide specific, personally identifiable information (such as full name, SSN, date of birth, etc.), please contact us by telephone or regular mail.
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