The ADR program for Central Office (CO) employees and managers is coordinated by ORM. VA employees and managers interested in using mediation or other ADR processes to resolve a workplace dispute should contact the VACO ADR Coordinator or the ADR Liaison for their office or organization. The VACO ADR Program will provide information on available options, assist in identifying who should participate in the process, determine if the individuals involved in the dispute are willing to mediate, and if so, obtain the facilitator/mediator, schedule the session, and see the process through to completion.
