Engineering

USPS OIG

 

The Postal Service develops business systems and mail processing equipment to improve performance, enhance service, and reduce operating costs. The typical development process begins with the identification of a business need. After this identification, management develops a solution, followed by proof of concept, first article tests and final deployment. The OIG’s work in this area will focus on reviewing Postal Service systems as they develop.

The Engineering Directorate seeks to determine whether technology investments enabled by engineering are providing maximum benefits to the Postal Service. To that end, they plan and direct audits and reviews of new or redesigned Postal Service systems, programs, and operations under development.