August 4, 2000




MEMORANDUM

TO:       Designated Agency Ethics Officials, Alternate Agency
          Ethics Officials, and Deputy Ethics Officials

FROM:     Barbara Mullen-Roth
          Associate Director for Education and Program Services

SUBJECT:  Desk Officer Customer Service Survey


     The enclosed survey is being conducted by the Office of
Government Ethics' Education and Program Services Division (EPSD)
to assist it in maximizing Desk Officer services.  The survey
solicits information on the nature and extent of your agency's use
of Desk Officer services, the quality of those services, the
potential for expanded use of your Desk Officer, and the overall
value of the Desk Officer system to your agency.

     Please reproduce the survey as necessary and have each member
of your staff having contact with the EPSD Desk Officer complete a
separate survey.  Instructions for returning the survey are
included on the first page.

     Survey responses will be shared with EPSD Desk Officers only
in summary fashion, with no attribution to individual respondents
or agencies.  While the survey requests general information on your
agency, this information is of interest only in identifying any
differences in Desk Officer use based on agency type and size.

     Your views and the views of your staff are important to us in
ensuring that the Desk Officer system continues to meet the ethics
community's needs.  Thank you for your assistance.

Enclosure