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DEVELOPMENT
OF HUMAN FACTORS GUIDELINES FOR
ADVANCED
TRAVELER INFORMATION SYSTEMS (ATIS) AND
COMMERCIAL
VEHICLE OPERATIONS (CVO):
INVESTIGATION
OF USER STEREOTYPES AND PREFERENCES
Publication No. FHWA-RD-96-149
December 1999
FOREWORD
This report is
one of a series of reports produced as part of a contract designed to
develop precise, detailed human factors design guidelines for Advanced
Traveler Information Systems (ATIS) and Commercial Vehicle Operations
(CVO). During the analytic phase of the project, research issues were
identified and rated by 8 human factors experts along 14 separate criteria.
The goal of the experimental phase was to examine the highest rated
research issues that can be addressed within the scope of the project.
The 14 experiments produced in that phase reflect the results of those
ratings.
This experiment
examined the stereotypes and preferences of private and commercial drivers
for ATIS display information content and design. Design recommendations
for ATIS displays are made on the basis of results of data collected
via a survey and user clinic.
Copies of this
report can be obtained through the Research and Technology Report Center,
9701 Philadelphia Court, Unit Q, Lanham, Maryland 20706, telephone:
(301) 577-0818, fax: (301) 577-1421, or the National Technical Information
Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161, telephone:
(703) 605-6000, fax: (703) 605-6900.
Michael F. Trentacoste
Director, Office of Safety
Research and Development
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Technical Report Documentation
Page
1. Report No.
FHWA-RD-96-149
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2. Government Accession No. |
3. Recipient's Catalog
No. |
4. Title
and Subtitle
DEVELOPMENT OF HUMAN FACTORS
GUIDELINES FOR ADVANCED TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL
VEHICLE OPERATIONS (CVO): INVESTIGATION OF USER STEREOTYPES AND PREFERENCES
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5. Report Date
December, 1999
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6. Performing Organization
Code
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7. Author(s)
Vicki L. Neale, Thomas A. Dingus,
Aaron D. Schroeder, Steven Zellers, Steven Reinach
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8. Performing Organization
Report No.
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9. Performing
Organization Name and Address
Center for Transportation Research
Virginia Polytechnic Institute
and State University
1700 Kraft Drive, Suite
2000
Blacksburg, VA 24061-0536
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10. Work Unit No.
(TRAIS)
3B4C
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11. Contract or Grant
No.
DTFH61-92-C-00102
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12. Sponsoring
Agency Name and Address
Office of Safety and Traffic
Operations R&D
Federal Highway Administration
6300 Georgetown Pike
McLean, VA 22101-2296
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13. Type of Report
and Period Covered
Final Report
August 1996 to July 1997
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14. Sponsoring Agency
Code
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15. Supplementary
Notes
Contracting Officer's Technical
Representative (COTR) - M. Joseph Moyer, HRDS; Thomas M. Granda, HRDS
(formerly with SAIC)
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16. Abstract
The presentation of in-vehicle
information to the driver is an important issue for highway safety.
A review of the guideline literature revealed that although attempts
have been made to develop guidelines for in-vehicle information systems,
few guidelines are available for practical application. The objective
of this study was to generate design guidelines for Advanced Traveler
Information System (ATIS) displays. To meet this objective, the following
tasks were undertaken. First, information from the literature was used
to develop a list of information items that are or could be made available
to a driver. Second, this list was compiled into a set of logical information
item groupings. Third, an analysis was conducted for each information
item to assess the level of attention, comprehension, and required action
for each item. This information was then filtered through the set of
existing standards so that duplicate work would not be conducted. Fourth,
in order to identify a subset of information items that are most suitable
for standard development, trade studies were performed. Of the remaining
information items, the driving population stereotypes and preferences
for ATIS displays were assessed via a survey or a user clinic. The design
recommendations made on the basis of the results of this study reflect
both general recommendations and, where appropriate, specific recommendations.
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17. Key Words
ATIS, CVO, driver stereotypes,
driver preferences, survey, human factors
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18. Distribution
Statement
No restrictions. This document
is available to the public through the National Technical Information
Service, Springfield, VA 22161.
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19. Security Classif. (of this
report)
Unclassified
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20. Security Classif. (of this
page)
Unclassified
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21. No. of Pages
235
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22. Price |
Form DOT F 1700.7 (8-72)
Reproduction of completed page authorized
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