Personnel and Payroll
Payroll Operations

The Payroll Operations Division (POD) was organized to create a consolidated payroll operations organization for all Department of Interior bureaus and offices. Since its inception, the POD has grown to include payroll services for many large and small departments, commissions and other clients. During a given pay period (a two-week operating cycle), POD generates payments for numerous exterior agencies and organizations. There is more to the Division mission than just producing accurate and timely paychecks. The Payroll Operations Division offers many other services.

The Payroll Operations Division Office provides consolidated leadership and evaluation of the overall payroll program, representing this program to all client's agency management. The Division also manages new client implementation activities and offers many services to its clients.

Customer Service Office

The Customer Service Office staffs the Payroll Information Line, which offers technical assistance and problem resolution. The Payroll Information Line provides answers to employees or payroll liaisons. The Office also processes employment verification for home mortgage loans; responds to payroll-related congressional inquiries, Freedom of Information Act and Privacy Act requests; and maintains the Client Interface Manual, the T&A Pay Codes Manual, the Payroll Accounting Users Manual, the Payroll Users Manual and the Payroll web site.

Review and Analysis Branch

The Review and Analysis Branch (R&A) is responsible for payroll accounting, tax accounting, and cash accounting programs; salary replacement payments, payroll certification; and coordination with regulatory agencies for legal compliance. The Branch also serves as liaison for the Client Accounting Offices.

Payroll Systems Management Branch

The Payroll Systems Management Branch is responsible for PC support within the Payroll Operations Division, internal POD system applications, imaging and storage of documents, and operation and maintenance of the Alpha minicomputer where many internal POD applications reside.

Debt Management Branch

The Debt Management Branch (DMB) issues bills, manages, and collects payroll-related debts for active employees of the Department of the Interior and for other client agencies upon request. The Debt Management Branch provides debtor employees with appropriate due process and repayment options and provides client agencies with reports regarding associated debt collection activities. The Branch accepts legal processes, deducts from employees pay, and remits amounts pursuant to child support, alimony, commercial garnishments, federal debt offsets, tax levies, and bankruptcies to the appropriate entities.

Payroll Operations Branch

The Payroll Operations Branch is responsible for processing, editing, and correcting transactions involved in the accurate and timely payments to all client agencies; assistance and training to timekeepers and payroll liaisons; retroactive pay processing; back pay audits; leave audits and adjustments; and special pay situations. The Branch also maintains a Washington, D.C., liaison service office.

Benefits Branch

The Benefits Branch is responsible for maintenance and processing all retirement, military service deposit, and Thrift Savings Plan records, health benefit enrollments and discrepancies with carriers. The Branch services government clients and employees transferred to non-federal positions, including Tribal Organizations under Public Law 93-638.

Systems Analysis and Client Support Branch

The Systems Analysis and Client Support Branch is responsible for the development and maintenance of internal support systems, performing internal reviews, and as the Division liaison with auditors. The Systems Analysis and Training Group is responsible for system testing, user documentation, and internal and external training coordination.

If you are interested in this service offering, please call 303-969-7200.
If you are a current user and need assistance, please call
1-888-FOR-1NBC.