Occupational Employment Statistics

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OES

2001 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

SOC major groups

These estimates are calculated with data collected from employers in all industry divisions in metropolitan and non-metropolitan areas in every State and the District of Columbia. These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages are available in the downloadable excel files. Estimates do not include self-employed workers.

Click on the SOC Code Number to view that occupation's definition, additional wage estimates, and relative standard error (RSE) estimates.

			Wage Estimates
SOC Code Number	Occupation Title	Employment (1)	Median Hourly	Mean Hourly	Mean Annual (2)	Mean RSE (3)
43-0000	Office and Administrative Support Occupations	22,798,590	$12.04	$13.09	$27,230	0.1 %
43-1011	First-Line Supervisors/Managers of Office and Administrative Support Workers	1,417,720	$18.26	$19.67	$40,920	0.3 %
43-2011	Switchboard Operators, Including Answering Service	227,660	$9.93	$10.29	$21,410	0.4 %
43-2021	Telephone Operators	57,500	$14.20	$14.15	$29,440	1.4 %
43-3011	Bill and Account Collectors	385,800	$12.48	$13.17	$27,390	0.4 %
43-3021	Billing and Posting Clerks and Machine Operators	480,610	$12.19	$12.66	$26,340	0.3 %
43-3031	Bookkeeping, Accounting, and Auditing Clerks	1,697,890	$12.76	$13.38	$27,820	0.2 %
43-3041	Gaming Cage Workers	17,140	$10.36	$10.72	$22,290	0.7 %
43-3051	Payroll and Timekeeping Clerks	188,570	$13.58	$14.09	$29,300	0.3 %
43-3061	Procurement Clerks	74,740	$13.84	$14.17	$29,480	0.3 %
43-3071	Tellers	532,740	$9.54	$9.69	$20,150	0.3 %
43-4011	Brokerage Clerks	82,730	$15.61	$16.78	$34,900	1.5 %
43-4021	Correspondence Clerks	34,190	$12.13	$12.66	$26,330	0.5 %
43-4031	Court, Municipal, and License Clerks	104,060	$13.02	$13.91	$28,930	0.9 %
43-4041	Credit Authorizers, Checkers, and Clerks	78,450	$12.44	$13.40	$27,870	0.7 %
43-4051	Customer Service Representatives	1,875,370	$12.23	$13.20	$27,450	0.3 %
43-4061	Eligibility Interviewers, Government Programs	97,240	$14.43	$15.16	$31,530	0.6 %
43-4071	File Clerks	249,970	$9.37	$9.90	$20,590	0.3 %
43-4081	Hotel, Motel, and Resort Desk Clerks	176,920	$8.13	$8.48	$17,640	0.4 %
43-4111	Interviewers, Except Eligibility and Loan	171,650	$10.52	$11.17	$23,240	0.7 %
43-4121	Library Assistants, Clerical	106,360	$8.93	$9.66	$20,090	0.6 %
43-4131	Loan Interviewers and Clerks	157,680	$13.01	$13.70	$28,500	0.6 %
43-4141	New Accounts Clerks	99,760	$11.86	$12.47	$25,940	0.9 %
43-4151	Order Clerks	338,430	$11.66	$12.39	$25,770	0.4 %
43-4161	Human Resources Assistants, Except Payroll and Timekeeping	164,680	$14.17	$14.70	$30,570	0.2 %
43-4171	Receptionists and Information Clerks	1,046,590	$9.93	$10.31	$21,450	0.3 %
43-4181	Reservation and Transportation Ticket Agents and Travel Clerks	183,280	$11.58	$13.26	$27,570	1.2 %
43-5011	Cargo and Freight Agents	60,530	$14.73	$15.53	$32,300	1.4 %
43-5021	Couriers and Messengers	121,670	$9.20	$9.89	$20,560	0.8 %
43-5031	Police, Fire, and Ambulance Dispatchers	88,550	$12.83	$13.30	$27,670	0.5 %
43-5032	Dispatchers, Except Police, Fire, and Ambulance	170,050	$14.46	$15.55	$32,340	0.6 %
43-5041	Meter Readers, Utilities	52,140	$13.64	$14.40	$29,950	0.7 %
43-5051	Postal Service Clerks	80,760	$18.78	$18.37	$38,210	0.3 %
43-5052	Postal Service Mail Carriers	355,120	$18.61	$18.20	$37,860	0.3 %
43-5053	Postal Service Mail Sorters, Processors, and Processing Machine Operators	201,150	$16.95	$15.48	$32,190	0.4 %
43-5061	Production, Planning, and Expediting Clerks	302,430	$15.59	$16.38	$34,070	0.4 %
43-5071	Shipping, Receiving, and Traffic Clerks	802,600	$10.92	$11.64	$24,220	0.3 %
43-5081	Stock Clerks and Order Fillers	1,680,640	$9.16	$10.32	$21,480	0.2 %
43-5111	Weighers, Measurers, Checkers, and Samplers, Recordkeeping	78,620	$11.87	$13.10	$27,240	1.3 %
43-6011	Executive Secretaries and Administrative Assistants	1,384,240	$15.57	$16.34	$33,980	0.2 %
43-6012	Legal Secretaries	263,590	$16.64	$17.29	$35,970	1.0 %
43-6013	Medical Secretaries	334,200	$11.86	$12.50	$26,000	1.2 %
43-6014	Secretaries, Except Legal, Medical, and Executive	1,800,950	$11.85	$12.36	$25,710	0.4 %
43-9011	Computer Operators	177,990	$13.88	$14.80	$30,780	0.8 %
43-9021	Data Entry Keyers	405,000	$10.56	$10.93	$22,740	0.4 %
43-9022	Word Processors and Typists	229,090	$12.50	$12.92	$26,870	0.7 %
43-9031	Desktop Publishers	34,860	$15.00	$16.05	$33,380	1.4 %
43-9041	Insurance Claims and Policy Processing Clerks	258,100	$13.69	$14.77	$30,730	0.6 %
43-9051	Mail Clerks and Mail Machine Operators, Except Postal Service	166,000	$9.91	$10.37	$21,560	0.4 %
43-9061	Office Clerks, General	2,791,420	$10.47	$11.06	$23,000	0.2 %
43-9071	Office Machine Operators, Except Computer	90,240	$10.45	$11.28	$23,470	0.5 %
43-9081	Proofreaders and Copy Markers	25,200	$11.47	$12.41	$25,810	1.2 %
43-9111	Statistical Assistants	25,850	$13.94	$14.60	$30,370	0.9 %

About 2001 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

Estimates for residual, "All Other", occupations are not available.

(1) Data for detailed occupations does not sum to the totals because the totals include data for occupations not shown separately.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

National OES estimates by SOC major group