Direct Loan Servicing Online School Site
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This Web site provides you with resources and reports designed to help you effectively manage your Direct Loan Program and with the ability to lookup borrower account information

To access this site, you must first log into the Common Origination and Disbursement (COD) Web Site using your User Name and Password. Once you have logged into the COD system, a second window will open displaying the Direct Loan Servicing Online School site.

To access this site, please click here    Login 

Last updated/reviewed 12/18/2006

News & Updates

Sat Mar 28 00:00:00 EDT 2009   -   New TEACH Grant Exit Counseling Session Is Now In Effect!

As a Financial Aid Administrator, we know that an important part of your role is counseling students on their rights and responsibilities in managing their grants and loans both during and after they leave school. Students who receive grants through the U.S. Department of Education’s (the Department’s) Teacher Education Assistance for College and Higher Education Grant (TEACH Grant) Program are required to receive TEACH Grant Exit Counseling before they leave the school where they received their TEACH Grant(s). Your school can choose to have TEACH Grant recipients take the online session(s) on the Direct Loan Servicing Web site or you may choose to administer exit counseling in person.

During TEACH Grant Exit Counseling, recipients will be reminded of the terms and conditions of the service obligation they must meet after they leave school. It will also explain the repayment requirements that apply if a recipient does not complete their TEACH Grant service obligation and the TEACH Grant is converted to a Direct Unsubsidized Loan.

New reporting options are now available on the School Web site that will allow school users to access TEACH Grant Exit Counseling Reports. These new reporting options are:

    • TEACH Grant Exit Counseling by Date
    • TEACH Grant Exit Counseling by SSN

If a TEACH Grant recipient completes the TEACH Grant Exit Counseling session, the session completion will be reflected on the above-named counseling reports. Schools may subscribe on the School Web site to receive the TEACH Grant Exit Counseling reports through the SAIG network.

If you have any questions about the TEACH Grant Exit Counseling session, please contact the Direct Loan Servicing Center’s School Services Division at 1-888-877-7658.

Sat Jun 28 00:00:00 EDT 2008   -   New Entrance Counseling Sessions by Loan Type Are Now In Effect!

As a Financial Aid Administrator, we know that an important part of your role is counseling students on their rights and responsibilities in managing their loans both during and after they leave school.  Effective July 1st, 2008, Direct Loan borrowers who participate in online Entrance Counseling sessions on the Direct Loan Servicing Web site will have the option to choose an Entrance Counseling session based on the type of loan they have applied for/or received.  During Entrance Counseling, borrowers will receive information on the terms and types of each Direct Loan, the responsibility for repaying the loans and useful tips and tools that will assist them in managing their loans.  Borrowers can choose the counseling session required by their school based on the following loan types:

  • Direct Stafford Loan (Subsidized and Unsubsidized)
  • Direct PLUS Loan
  • Combination of Direct Stafford & Direct PLUS Loans

New reporting options are now available on the School Web site that will allow school users to subscribe for the following Entrance Counseling Reports by loan type:

  • Stafford Entrance Counseling By Date
  • Stafford Entrance Counseling By SSN
  • PLUS Entrance Counseling By Date
  • PLUS Entrance Counseling By SSN

If a Direct Loan borrower completes the Combination Entrance Counseling session, the session completion will be reflected on both the Stafford and PLUS Entrance Counseling reports.

If you have any questions about the Entrance Counseling sessions, please contact the Direct Loan Servicing Center’s School Services Division at 1-888-877-7658