Long Distance Service:
FTS 2001 - problems encountered after accessing the FTS2001 network for voice, facsimile, or data transmission. Customers may experience problems such as: no dial tone after dialing the access code; echoes, delays, or static; poor transmission, clipping, or cutting off portions of spoken words; call drop during conversation, facsimile, or data transmission; and fast-busy signals.
NETWORX - For those agencies who have transitioned from FTS 2001 to NETWORX and have encountered problems after accessing the network for voice, facsimile, or data transmission. Customers may experience problems such as: no dial tone after dialing the access code; echoes, delays, or static; poor transmission, clipping, or cutting off portions of spoken words; call drop during conversation, facsimile, or data transmission; and fast-busy signals.
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Verizon Business (formerly MCI)
(888) 387-7821
US Sprint
(877) 387-3667 _______________
AT&T – Universal Enterprise
1-877-438-6899
Qwest – Universal Enterprise
1-866-472-6389
Verizon – Universal Enterprise
1-888-624-7821
Sprint – Enterprise
1-800-366-9888
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Local: problems may include: no dial tone; difficulty dialing local numbers or intra-office extensions; and feature activations, such as call-hold, call-forward, call-transfer, call-pickup or conference calling. |
Trouble Reporting Center
(800) 256-8948 |