Privacy Policy
What is GovDelivery?
GovDelivery is a hosted Web application that allows governments and other organizations to improve distribution of documents and information.
Privacy
What information does GovDelivery collect? How is that information used?
GovDelivery only collects personally identifiable information about you to the extent you specifically provide it to us. This includes, for example, the information you provide when you register to receive subscriptions or notices related to a document provided by one of the organizations that we have partnered with.
Information you provide when using GovDelivery:
We use this information you share with us:
- to provide the services you request,
- to improve the content of the Web site, and
- for announcements related to new content on the portion of the site you were using when you provided the information.
We never share information gathered through our clients with third parties for promotional purposes.
However, we grant select outside vendors limited and controlled access to this information. These vendors do not use it for any purpose other than to enhance our ability to deliver services to you and other customers and are bound to keep the information confidential.
In some cases, our client organizations using the GovDelivery service (such as governmental and public bodies) have ownership of the information and its privacy and use is subject to that client organization's separate privacy policy. We will also share this information with outside parties as required by law.
Other information about you
In addition to information you provide (e-mail address, password, subscriptions, preferences), GovDelivery uses technology that lets us know what type of browser you are using, the Web site from which you enter GovDelivery, and which GovDelivery pages you view. This technology does not identify you personally — it simply helps us compile statistics about our visitors and their use of the GovDelivery application. We use these statistics and share them with third parties only to improve our Web site design and content and in connection with marketing programs.
Cookies
Users browsing documents from one of our clients will receive a "session cookie" that is stored on the user's computer only until they close the browser. The session cookie allows the server software to keep the user logged in as they browse GovDelivery. The cookie is not shared with other websites, does not track or store personal information, and expires as soon as the user closes the browser.
What if you do not wish to have your information stored by GovDelivery for any reason or purpose?
If you have provided your information to GovDelivery for whatever reason and would prefer that GovDelivery not store your information for any purpose, simply visit GovDelivery to cancel your subscription and delete your profile. You can also request removal from our database by sending an e-mail to REMOVE stating your request. We will act promptly to honor your request.
Children
GovDelivery does not knowingly collect personally identifiable information from children under the age of 13. If a child has provided GovDelivery with personally identifiable information, we ask that a parent or guardian send an e-mail to SUPPORT with the child's name and we will do our best to delete the information from our files.
Your Consent
By using the GovDelivery Web site, you consent to our use of the information you provide to us as described in this Online Privacy Policy. As we implement new technology and introduce new services, we will update our Online Privacy Policy, so we encourage you to review it often.
EU Safe Harbor
GovDelivery, Inc. abides by the EU Safe Harbor framework as set forth by the U.S. Department of Commerce regarding collection, use and retention of data from the European Union.
SECURITY
Secure Sockets Layering (SSL)
GovDelivery uses Secure Socket Layering (SSL) to encrypt you and your business' personal information, including name, address and credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, making a payment online at GovDelivery is just as safe giving your credit card number over the phone.
The law protects you, too
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under federal law, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.
Our Safe Shopping Guarantee
When you use your credit card within GovDelivery, you are protected by our Safe Shopping Guarantee: If your credit card information is stolen because you used your credit card to make an online payment through GovDelivery, we'll make sure you don't have to pay any fraudulent charges made to your account. Here's how it works:
If fraudulent charges are made to your credit card, you must notify your credit card company in accordance with its rules and procedures. Under the Fair Credit Billing Act, your credit card company cannot make you pay more than $50 of the fraudulent charges.
If your credit card company makes you pay any part of this $50, then GovDelivery will reimburse you, up to the full $50. Of course, we will do so only if the unauthorized use of your credit card number occurred because you used it to make a payment through GovDelivery and only if you properly notified your credit card company.