Career Opportunities
U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT
Office of the Inspector General
VACANCY ANNOUNCEMENT
POSITION: Information Technology Specialist - GS-2210-12/13
ANNOUNCEMENT NUMBER: 07-15NJ
Opening Date: Tuesday, November 06, 2007
CLOSING DATE: Friday, November 23, 2007
PROMOTION POTENTIAL: 13
SALARY RANGE: $66,767.00 - $103,220.00
LOCATION: 1 vacancy - Washington, DC
WHO MAY BE CONSIDERED: Applications will be accepted from US Citizens,
from current and former competitive service Federal employees, and people eligible
under special hiring authorities.
JOB SUMMARY:
This position is located in the U.S. Agency for International
Development (USAID), Office of Inspector General (OIG), Office of Management,
Information Technology Division.
The division is responsible for planning, developing, controlling and implementing
the complex computer based systems used in USAID/OIG worldwide operations, including
important design, development and system/software maintenance activities. The
division is also responsible for the critical management of OIG's automated systems
that support the operational requirements and all systems security. The team ensures
the confidentiality, integrity and availability of network, systems and data through
the planning, analysis, development, implementation and enhancement of OIG's
information systems' security programs and policies.
Major Duties:
The incumbent performs server and network configuration duties; designs, configures and
installs servers to support the OIG's mission critical applications; ensures that systems
are designed, maintained, and operated to meet division standards.
Analyzes and resolves connectivity issues within the network environment. Serves on a
technical team to assist in the implementation of a multiple solutions.
Plans and delivers customer support helpdesk services, including installations,
configuration, troubleshooting in response to customer requirements. Analyze and
resolve integration and configuration problems related to desktop, laptop and Citrix
based remote access issues. Develops user training and instruction manuals based on
customers' needs.
Implements a wide range of complex IT hardware and software to support LAN/WAN
systems in OIG, to include protocols, management systems, communications controllers
and other network devices that support extensive OIG world-wide operations.
Researches and evaluates specifications of new hardware and software products,
performing product comparisons, compatibility, feasibility and cost benefit analyses.
Monitors appropriate sources for specific security patches and applies them as
appropriate or necessary. Perform data backup and recovery tasks.
Qualifications:
QUALIFICATIONS:APPLICANTS MUST MEET MINIMUM REQUIREMENTS OF THE OFFICE OF PERSONNEL MAN AGENT'S
OPERATING MANUAL QUALIFICATION STANDARDS FOR GENERAL SCHEDULE POSITIONS.
You must have one year of specialized experience at a level close to the work of this
job that has given you the particular knowledge, skills, and abilities required to
successfully perform. Typically we would find this experience in work within this
field or a field that is closely related.
For the GS-12: One (1) year specialized experience equivalent to at least
the GS-11 level in the Federal government. Examples of qualifying experience include planning,
analysis, design, development, testing, quality assurance, configuration, installation,
implementation, maintenance, and/or management of networked systems used for the transmission
of information in voice, data, and/or video forms.
For the GS-13: One (1) year specialized experience equivalent to at least
the GS-12 level in the Federal government. Examples of qualifying experience include
analyzing, designing, developing, and implementing a wide range of complex hardware and
software to support large scale LAN/WAN systems; perform work such as identifying LAN
hardware and software configurations; developing technical standards and procedures for
LAN development, implementation and management; develops and updates customer policies
and procedures; resolve issues related to the delivery of services; serves as technical
expert on the planning and coordination of activities required to design, implement,
and support operating systems; independently designs, develops, and manages major
software projects.
You must be a U.S. citizen to qualify for this position.
You must submit to a drug test and receive a negative drug test before you can
be appointed into this position.
In order to qualify for this position, you must be able to obtain a Top Secret security
clearance.
You must meet time-in-grade restrictions by the closing date of this announcement.
How You Will Be Evaluated:
You will be evaluated to determine if you meet the minimum qualifications required; and
on the extent to which your application shows that you possess the knowledge, skills, and
abilities associated with this position as defined below. When describing your knowledges,
skills, and abilities, please be sure to give examples and explain how often you used these
skills, the complexity of the knowledge you possessed, the level of the people you
interacted with, the sensitivity of the issues you handled, etc.
1. Knowledge of local area and wide area networking
principles and concepts including protocols and network services.
2. Knowledge of computer hardware, software, LAN
and desktop operating systems Windows 2000/2003, Windows XP and LAN- based
application software.
3. Skills in providing a full range of customer
support services to include desktop installation and configuration of hardware
and software.
4. Knowledge of security principles and methods;
networks, and data; new and emerging information technologies and/or industry
trends.
5. Ability to communicate effectively orally
and in writing.
Benefits:
You may participate in the Federal Employees Health Benefits program, with costs
shared with your employer. More info:
The USAID/OIG offers excellent benefits programs some of which may include:
Comprehensive health and life insurance
Competitive salaries
Generous retirement programs
Paid holidays, annual and sick leave
Flexible work environment and alternate work schedules
Paid employment related training and education
Subsidized transportation (Metro check)
Payment of licenses, certification, and academic degree, as applicable
Incentives and awards, as appropriate
Telecommuting, as appropriate
Long Term Care Insurance is offered
Flexible Spending Account is offered
Thrift Savings Plan (401 K Plan)
Other Advantages:
We are located in the beautifully designed Ronald Reagan Building (RRB) and
International Trade Center (ITC), which is within walking distance of the White House,
the Capitol, Smithsonian Museums, and much more! The RRB is easily accessible to the
Federal Triangle metro station (blue/orange line), has an on-site fitness center
and day care center, a DC Visitor and Information Center, food court, and underground
parking garage.
Other Information:
When promotion potential is shown, the agency is not making a commitment and is not
obligated to provide future promotions to you if you are selected. Future promotions
will be dependent on your ability to perform the duties at a higher level, the
continuing need for an employee assigned to the higher level, and administrative
approval.
You must submit all required information by the closing date. If materials are not
received, your application will be evaluated solely on the information available and
you may not receive full consideration or may not be considered eligible.
The materials you send with your application will not be returned.
Send only those materials needed to evaluate your application. Please do not
place your application in a notebook or binder.
The U.S. Agency for International Development is a participant of E-verify.
E-verify provides an automated link to Federal database to help employers determine
employment eligibility of new hires and the validity of their social security numbers.
How To Apply:
Applications must be postmarked by the closing date and received within five (5)
working days of that date. If hand delivered, be sure your application is received
by the closing date.
1. Optional Application for Federal Employment (OF-612),
or a Resume. Applications must have the following:
Vacancy announcement number, and title and grade(s) of position for which you
are applying;
Full name, social security number, day and evening telephone numbers,
mailing address, country of citizenship. If applicable,
reinstatement eligibility,and highest Federal civilian grade held on a permanent basis.
Name, city and state of high school and colleges/universities attended with
date(s) of diploma. For college include major and type and date of degree(s).
Job title, salaries, employer's name and addresses, supervisor's name and
telephone number (indicate if we may contact your current and former supervisors),
starting and ending dates, hours per week and any unpaid or non-paid work experience
that relates to this vacancy.
Job related training courses, special skills, certificates and licenses,
honors, awards and publications.
2. All applicants must submit an OF-306, Declaration for
Federal Employment Form. This form may be downloaded from the OPM website
at www.opm.gov/forms.
3. If a particular level of education/certification is
required or you are asking us to qualify you based on education, you must submit
a copy of your college transcript. Credit for college education will be given if
it was obtained through an accredited university.
4. Status candidates and reinstatement eligibles (current or
former government employees) must provide a copy of the last or most recent SF-50,
'Notice of Personnel Action' which indicates proof of competitive status (reflecting
career, career-conditional or reinstatement eligibility.
5. Candidates eligible for other non-competitve appointments
must present appropriate documentation reflecting their eligibility.
6. All current Federal employees should provide a copy of their
current performance appraisal (must be within 18 months from the closing date of the
announcement).
7. Responses to the Knowledge, Skills and Abilities (KSAs).
Please provide a narrative statement addressing each KSA separately.
8. If you are a federal employees seeking CTAP/ICTAP eligibility
you must submit proof you meet the requirements of 5 CFR 330.605(a) for CTAP and
5 CFR 330.704 for ICTAP. In addition to your application/resume, you must include a
copy of the agency notice, a copy of your most recent performance rating and a copy of
your most recent SF-50 noting current position, grade level, and duty location. You must
clearly annotate your application package to reflect that you are applying as a CTAP or
ICTAP eligible.
Application mailed using government postage or through an internal federal government
mail system will not be considered.
It is the responsibility of the applicant to insure that his/her application is
complete. The personnel office will not be responsible for soliciting additional information
from applicants.
Contact Information:
Nealy Johnson
Phone: (202)712-4189
Fax: 202-216-3392
Email: recruitmentoig@usaid.gov
Or write:
US Agency for International Development
1300 Pennsylvania Ave., N.W.
Room 8.07A
Washington, DC 20523
US
Fax: 202-216-3392
What To Expect Next:
Once your complete application is received we will conduct an evaluation of your
qualifications and determine your ranking. The most highly qualified candidates will
be referred to the hiring manager for further consideration and possible interview.
We expect to make a selection within 60 days of the closing date of this announcement.
You will be notified of the outcome.
EEO Policy Statement
The United States Government does not discriminate in employment on the basis of
race, color, religion, sex, national origin, political affiliation, sexual orientation,
marital status, disability, age, membership in an employee organization, or other
non-merit factor.
Reasonable Accommodation Policy Statement
Federal agencies must provide reasonable accommodation to applicants with
disabilities where appropriate. Applicants requiring reasonable accommodation
for any part of the application and hiring process should contact the hiring
agency directly. Determinations on requests for reasonable accommodation will
be made on a case-by-case basis.
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