Access and Connectivity Instructions
Online access to the PEPS database is available to individuals from the U.S. Department of Education, guaranty agencies, state licensing agencies, accrediting agencies, and state departments of education.
If you are a U.S. Department of Education employee, you must complete the following security form:
Education Employee Security Document
If you are a guarantor, state licensing, accrediting agency or state department of education employee, you must complete the following security form:
Please fax your completed security form to:
| Nita Washington | 202-275-4518 (fax) | nita.washington@ed.gov | 202-377-4316 (voice) |
Please e-mail Nita Washington, the PEPS security officer, prior to sending a fax request. She will reply to your e-mail and confirm receipt of the fax. Please allow a three-week minimal processing period once your application has been received. Upon completion of the security review, the PEPS security officer will notify the end user of the results.
The files on this page are in Microsoft (MS) Word, PowerPoint, or Excel. If you don't have this software, Microsoft makes available free viewers that you can download and use to view these files:
PowerPoint Viewer |
Word Viewer |
Excel Viewer
Remote users from guaranty, state licensing, and accrediting agencies connect to the PEPS database using a web-enabled Citrix Metaframe Solution package. Users must have access to the Internet and utilize one of the following web browsers: Internet Explorer version 4.0 or greater or Netscape version 4.0 or greater.
Do I need a Software License?
Users whose personal computers utilize Windows 95 or Windows 98 will need to purchase a client access license (CAL). Users of Windows 2000 or Windows NT will not need to purchase a CAL. Please contact Randy Mongold (202-377-4320) for more information on how to purchase CALs.
Software Installation, Setup and Accessing PEPS Remote:
The following document contains detailed instructions on how to install and setup the Citrix Metaframe software on your PC. This document was created in Microsoft Powerpoint.
Potential Firewall Issues!
Many agencies have in place stringent firewalls to protect us from potential hackers. The PEPS applications you are trying to access actually run on a Citrix server, and an ICA protocol is used to transfer keyboard, mouse, and screen updates. If you experience problems trying to access PEPS Remote once the software has been installed and set up, it is strongly advised that you contact your local network support staff to have the following changes made to your network to allow access to the Citrix server through your networks firewall:
- Port Number 1494
- IP Address 198.77.163.179
- IP Address 198.77.163.183
Are you having problems with printing?
The Citrix Software will support a number of printers. The following document contains a detailed listing of all printers currently supported by Citrix. This document was created in Microsoft Excel.
If your specific printer is listed as one of the types supported by Citrix and you still cannot print, please call the PEPS help desk toll-free at 1-800-310-2450 with the following data pertaining to your PC/Printer:
- What is the brand name of the printer that you are using?
- What is the model/series of this printer?
- Is it a local printer (hooked directly to your PC) or a network printer (connected via a local area network)?
- What type of operating system (OS) does your PC have?