Occupational Employment Statistics

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OES

November 2003 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

SOC major groups

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages are available in the downloadable Excel files(XLS).

Click on the SOC Code Number to view an occupational profile.

			Wage Estimates
SOC Code Number	Occupation Title	Employment (1)	Median Hourly	Mean Hourly	Mean Annual (2)	Mean RSE (3)
43-0000	Office and Administrative Support Occupations	22,607,360	$12.62	$13.72	$28,540	0.1 %
43-1011	First-Line Supervisors/Managers of Office and Administrative Support Workers	1,402,290	$19.19	$20.66	$42,960	0.2 %
43-2011	Switchboard Operators, Including Answering Service	210,190	$10.34	$10.80	$22,460	0.3 %
43-2021	Telephone Operators	39,440	$13.98	$14.61	$30,390	1.9 %
43-3011	Bill and Account Collectors	417,430	$13.08	$13.84	$28,790	0.4 %
43-3021	Billing and Posting Clerks and Machine Operators	490,960	$12.76	$13.26	$27,590	0.3 %
43-3031	Bookkeeping, Accounting, and Auditing Clerks	1,762,390	$13.45	$14.06	$29,250	0.2 %
43-3041	Gaming Cage Workers	18,640	$10.65	$10.97	$22,830	0.7 %
43-3051	Payroll and Timekeeping Clerks	198,800	$14.29	$14.82	$30,820	0.4 %
43-3061	Procurement Clerks	71,490	$14.56	$14.85	$30,880	0.3 %
43-3071	Tellers	538,860	$10.01	$10.15	$21,100	0.3 %
43-4011	Brokerage Clerks	72,360	$16.58	$17.79	$37,010	1.7 %
43-4021	Correspondence Clerks	23,680	$13.14	$13.75	$28,600	0.8 %
43-4031	Court, Municipal, and License Clerks	103,210	$13.41	$14.35	$29,840	0.9 %
43-4041	Credit Authorizers, Checkers, and Clerks	72,930	$13.29	$14.40	$29,940	1.1 %
43-4051	Customer Service Representatives	1,920,600	$12.79	$13.81	$28,720	0.3 %
43-4061	Eligibility Interviewers, Government Programs	94,390	$15.69	$16.03	$33,340	1.0 %
43-4071	File Clerks	239,990	$9.91	$10.50	$21,850	0.4 %
43-4081	Hotel, Motel, and Resort Desk Clerks	186,630	$8.43	$8.81	$18,320	0.5 %
43-4111	Interviewers, Except Eligibility and Loan	188,160	$11.02	$11.58	$24,090	0.5 %
43-4121	Library Assistants, Clerical	109,080	$9.61	$10.25	$21,320	0.8 %
43-4131	Loan Interviewers and Clerks	196,520	$13.70	$14.49	$30,150	0.5 %
43-4141	New Accounts Clerks	99,830	$12.59	$13.25	$27,560	0.8 %
43-4151	Order Clerks	302,350	$12.09	$12.82	$26,670	0.5 %
43-4161	Human Resources Assistants, Except Payroll and Timekeeping	161,890	$15.06	$15.56	$32,370	0.3 %
43-4171	Receptionists and Information Clerks	1,064,600	$10.31	$10.71	$22,280	0.3 %
43-4181	Reservation and Transportation Ticket Agents and Travel Clerks	156,140	$12.71	$13.99	$29,090	1.3 %
43-5011	Cargo and Freight Agents	69,380	$16.28	$16.95	$35,250	1.2 %
43-5021	Couriers and Messengers	117,460	$9.56	$10.17	$21,160	0.7 %
43-5031	Police, Fire, and Ambulance Dispatchers	90,490	$13.71	$14.36	$29,860	0.6 %
43-5032	Dispatchers, Except Police, Fire, and Ambulance	161,570	$14.72	$15.83	$32,920	0.7 %
43-5041	Meter Readers, Utilities	50,740	$14.26	$15.14	$31,490	0.8 %
43-5051	Postal Service Clerks	76,800	$19.60	$19.69	$40,950	0.2 %
43-5052	Postal Service Mail Carriers	344,090	$21.41	$20.87	$43,410	0.2 %
43-5053	Postal Service Mail Sorters, Processors, and Processing Machine Operators	221,930	$18.92	$18.05	$37,540	0.4 %
43-5061	Production, Planning, and Expediting Clerks	281,030	$16.95	$17.60	$36,610	0.6 %
43-5071	Shipping, Receiving, and Traffic Clerks	757,750	$11.53	$12.25	$25,490	0.2 %
43-5081	Stock Clerks and Order Fillers	1,540,270	$9.55	$10.44	$21,710	0.3 %
43-5111	Weighers, Measurers, Checkers, and Samplers, Recordkeeping	82,440	$11.85	$13.18	$27,410	1.0 %
43-6011	Executive Secretaries and Administrative Assistants	1,436,190	$16.51	$17.35	$36,080	0.2 %
43-6012	Legal Secretaries	273,900	$17.17	$17.94	$37,310	0.9 %
43-6013	Medical Secretaries	361,780	$12.53	$13.11	$27,260	0.8 %
43-6014	Secretaries, Except Legal, Medical, and Executive	1,822,940	$12.29	$12.81	$26,640	0.3 %
43-9011	Computer Operators	150,030	$14.59	$15.48	$32,190	0.6 %
43-9021	Data Entry Keyers	322,770	$10.93	$11.43	$23,780	0.3 %
43-9022	Word Processors and Typists	173,730	$13.21	$13.87	$28,860	0.6 %
43-9031	Desktop Publishers	33,290	$15.10	$16.07	$33,430	0.9 %
43-9041	Insurance Claims and Policy Processing Clerks	235,120	$13.86	$14.47	$30,090	0.4 %
43-9051	Mail Clerks and Mail Machine Operators, Except Postal Service	150,950	$10.54	$10.99	$22,860	0.5 %
43-9061	Office Clerks, General	2,961,160	$10.79	$11.44	$23,800	0.3 %
43-9071	Office Machine Operators, Except Computer	92,880	$11.03	$11.71	$24,360	0.5 %
43-9081	Proofreaders and Copy Markers	22,560	$11.80	$12.75	$26,520	1.4 %
43-9111	Statistical Assistants	19,940	$14.42	$15.14	$31,490	1.4 %

About November 2003 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

Estimates for residual, "All Other", occupations are not available.

(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

National OES estimates by SOC major group