The U.S. Equal Employment Opportunity Commission

Department of Veterans Affairs (VA)

Permanent Workforce: 212,906 Temporary Workforce: 22,136 Total Workforce: 235,042

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 212,906 41.72% 58.28% 6.84% 61.63% 24.61% 6.03% 0.89% 1.58%
Major Occupations:
Medical Officer 16,178 70.29% 29.71% 7.00% 64.25% 4.03% 24.41% 0.30% 0.46%
Nurse 39,575 14.65% 85.35% 6.34% 66.96% 15.22% 10.82% 0.66% 0.51%
Veterans Claims Examining 6,205 43.95% 56.05% 5.77% 66.48% 23.58% 2.76% 1.42% 1.51%
GS-14 and GS-15* 13,039 68.92% 31.08% 5.56% 71.26% 6.47% 16.33% 0.38% 0.67%
Senior Pay Level* 508 69.09% 30.91% 2.95% 87.40% 6.30% 2.17% 1.18% 1.18%
First-Level Officials/Managers 6,836 46.94% 53.06% 6.22% 68.52% 20.93% 3.32% 0.98% 0.80%
Mid-Level Officials/Managers 4,875 59.45% 40.55% 4.39% 81.17% 11.10% 2.69% 0.64% 1.19%
Senior-Level Officials/Managers 3,082 76.22% 23.78% 4.80% 79.82% 4.19% 10.67% 0.45% 0.58%
Unclassified Managers 6,162 43.33% 56.67% 5.66% 65.55% 23.76% 4.46% 0.57% 0.76%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 3,936 pre-complaint counselings (without remands) completed in FY 2005, VA timely processed 99.1%.

  2. Issues and Bases of Complaints Filed

    Of the 2,128 complaints filed at VA, the top 3 issues of alleged discrimination were: (1) Harassment - Non-Sexual; (2) Promotion/Non-Selection; and (3) Assignment of Duties. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Age; and (3) Race - Black.

  3. Complaint Processing Times

    VA's average time for completing an investigation was 165 days. The government-wide average was 237 days in FY 2005.

    VA's average processing time for all complaint closures decreased from 299 days in FY 2004 to 261 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    VA had a total of 2,255 complaints pending at the end of FY 2005, with 20 pending acknowledgment; 633 pending investigation for an average of 88 days; and 171 pending the issuance of final decisions for an average of 404 days.

  5. Costs

    VA agreed to pay $169,283 for 147 pre-complaint settlements, of which 7 were monetary settlements averaging $24,183. VA expended a total of $5,510,830 for 1,405 complaint investigations, for an average expenditure of $3,922.

    VA agreed to pay a total of $2,209,402 for 552 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $4,003.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 3,334 602 3,936
Settlements 47 1.4% 100 16.6% 147 3.7%
No Complaints Filed 1,320 39.6% 331 55% 1,651 42%
Complaints Filed* 1,975 50.2%
Decision to File Complaint Pending at End of Fiscal Year 163 4.1%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 4,129 940 22.8% 427 10.3%
FY 2005 Completed/Ended Counselings 3,936 1,463 37.2% 676 17.2%
Percentage Change from FY 2004 to FY 2005 -4.7% 55.6% 58.3%
FY 2004 Complaint Workload ** 5,048 96 1.9% 61 1.2%
FY 2005 Complaint Workload ** 4,828 130 2.7% 73 1.5%
Percentage Change from FY 2004 to FY 2005 -4.4% 35.4% 19.7%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 3,936 3,900 99.1%
All Investigations 1,405 1,016 72.3% 219.7 164.5 -25.1%
All Complaint Closures 2,573 299.4 261 -12.8%
Merit Decisions (no AJ) 765 331 43.3% 303 275.2 -9.2%
Dismissal Decisions (no AJ) 521 71.6 58.36 -18.5%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 2,128
Total Closures 2,573
Settlements 529 20.6%
Withdrawals 213 8.3%
Total Final Agency Actions 1,831 71.2% 1,286 70.2% 535 29.2% 10 0.5%
Dismissals 544 29.7% 521 95.8% 23 4.2% 0 0%
Merit Decisions 1,287 70.3% 765 59.4% 512 39.8% 10 0.8%
Finding Discrimination 33 2.6% 13 39.4% 10 30.3% 10 30.3%
Finding No Discrimination 1,254 97.4% 752 60% 502 40% 0 0%

This page was last modified on June 22, 2006.

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