The U.S. Equal Employment Opportunity Commission

United States Postal Service (USPS)

Permanent Workforce: 701,979 Temporary Workforce: 0 Total Workforce: 701,979

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 701,979 61.08% 38.92% 7.89% 62.55% 21.23% 7.76% 0.57% 0.88%
Major Occupations:
City Carrier 227,604 73.80% 26.20% 10.46% 62.74% 18.06% 0.49% 8.25% 0.44%
Clerk 220,992 44.53% 55.47% 7.35% 56.40% 24.80% 0.59% 10.85% 1.08%
Supervisor 33,257 63.78% 36.22% 7.72% 59.18% 27.86% 0.52% 4.72% 0.34%
GS-14 and GS-15* 8,794 70.79% 29.21% 6.12% 71.53% 16.94% 4.72% 0.69% 0.25%
Senior Pay Level* 781 72.98% 27.02% 7.04% 73.75% 15.88% 2.94% 0.38% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 18,339 pre-complaint counselings (without remands) completed in FY 2005, USPS timely processed 81.2%.

  2. Issues and Bases of Complaints Filed

    Of the 6,926 complaints filed at USPS, the top 3 issues of alleged discrimination were: (1) Harassment - Non-Sexual; (2) Terms/Conditions of Employment; and (3) Time and Attendance. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Disability - Physical; and (3) Sex - Female.

  3. Complaint Processing Times

    USPS' average time for completing an investigation was 227 days. The government-wide average was 237 days in FY 2005.

    USPS' average processing time for all complaint closures decreased from 445 days in FY 2004 to 400 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    USPS had a total of 5,532 complaints pending at the end of FY 2005, with 136 pending acknowledgment; 1,605 pending investigation for an average of 67 days; and 635 pending the issuance of final decisions for an average of 308 days.

  5. Costs

    USPS agreed to pay $418,522 for 5,385 pre-complaint settlements, of which 377 were monetary settlements averaging $1,110. USPS expended a total of $7,103,157 for 6,403 complaint investigations, for an average expenditure of $1,109.

    USPS agreed to pay a total of $24,655,279 for 1,429 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $17,254.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 4,209 14,140 18,349
Settlements 675 16% 4,710 33.3% 5,385 29.4%
No Complaints Filed 3,573 84.9% 2,231 15.8% 5,804 31.6%
Complaints Filed* 6,836 37.3%
Decision to File Complaint Pending at End of Fiscal Year 324 1.8%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

 ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 19,101 19,248 100% 13,815 72.3%
FY 2005 Completed/Ended Counselings 18,349 16,722 91.1% 14,028 76.5%
Percentage Change from FY 2004 to FY 2005 -3.9% -13.1% 1.5%
FY 2004 Complaint Workload ** 18,748 202 1.1% 102 0.5%
FY 2005 Complaint Workload ** 15,493 39 0.3% 36 0.2%
Percentage Change from FY 2004 to FY 2005 -17.4% -80.7% -64.7%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 18,339 14,892 81.2%
All Investigations 6,403 3,890 60.8% 324.8 226.6 -30.2%
All Complaint Closures 9,961 445.4 399.6 -10.3%
Merit Decisions (no AJ) 2,791 2,507 89.8% 543.6 417.4 -23.2%
Dismissal Decisions (no AJ) 2,597 75.8 47.03 -37.9%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 6,926
Total Closures 9,961
Settlements 1,277 12.8%
Withdrawals 832 8.4%
Total Final Agency Actions 7,852 78.8% 5,388 68.6% 2,424 30.9% 40 0.5%
Dismissals 2,608 33.2% 2,597 99.6% 11 0.4% 0 0%
Merit Decisions 5,244 66.8% 2,791 53.2% 2,413 46% 40 0.8%
Finding Discrimination 189 3.6% 48 25.4% 104 55% 37 19.6%
Finding No Discrimination 5,055 96.4% 2,743 54.3% 2,309 45.7% 3 0.1%

This page was last modified on June 22, 2006.

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