The U.S. Equal Employment Opportunity Commission

Small Business Administration (SBA)

Permanent Workforce: 32,574 Temporary Workforce: 1,748 Total Workforce: 4,322

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 2,574 43.47% 56.53% 10.84% 58.16% 26.18% 4.12% 0.70% 1.01%
Major Occupations:
General Attorney 233 52.79% 47.21% 4.29% 77.25% 13.73% 4.72% 0.00% 0.86%
General Business and Industry 1,276 38.32% 61.68% 13.09% 56.66% 25.39% 4.08% 0.78% 0.78%
Loan Specialist 704 58.38% 41.62% 9.09% 66.90% 20.74% 2.84% 0.43% 0.43%
GS-14 and GS-15* 558 61.29% 38.71% 7.35% 69.89% 17.20% 4.84% 0.72% 0.90%
Senior Pay Level* 69 73.91% 26.09% 11.59% 69.57% 18.84% 0.00% 0.00% 0.00%
First-Level Officials/Managers 18 11.11% 88.89% 5.56% 83.33% 11.11% 0.00% 0.00% 0.00%
Mid-Level Officials/Managers 260 63.46% 36.54% 9.23% 69.23% 16.92% 4.62% 0.00% 0.38%
Senior-Level Officials/Managers 211 68.72% 31.28% 12.80% 65.40% 18.48% 1.90% 1.42% 0.95%
Unclassified Managers 1 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 55 pre-complaint counselings (without remands) completed in FY 2005, SBA timely processed 72.7%.

  2. Issues and Bases of Complaints Filed

    Of the 39 complaints filed at SBA, the top 3 issues of alleged discrimination were: (1) Termination; (2) Harassment - Non-Sexual; and (3) Promotion/Non-Selection. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Age; and (3) Race - Black.

  3. Complaint Processing Times

    SBA's average time for completing an investigation was 438 days. The government-wide average was 237 days in FY 2005.

    SBA's average processing time for all complaint closures decreased from 491 days in FY 2004 to 489 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    SBA had a total of 55 complaints pending at the end of FY 2005, with 6 pending acknowledgment; 33 pending investigation for an average of 229 days; and 4 pending the issuance of final decisions for an average of 943 days.

  5. Costs

    SBA made no payments in FY 2005 for pre-complaint settlements with benefits. SBA expended a total of $31,783 for 12 complaint investigations, for an average expenditure of $2,649.

    SBA made no payments in FY 2005 for complaint closures through settlement agreement, final agency decisions, or final agency orders fully implementing AJ decisions.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 47 8 55
Settlements 3 6.4% 1 12.5% 4 7.3%
No Complaints Filed 22 46.8% 1 12.5% 23 41.8%
Complaints Filed* 24 43.6%
Decision to File Complaint Pending at End of Fiscal Year 4 7.3%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 54 29 53.7% 16 29.6%
FY 2005 Completed/Ended Counselings 55 9 16.4% 4 7.3%
Percentage Change from FY 2004 to FY 2005 1.9% -69% -75%
FY 2004 Complaint Workload ** 69 0 0% 0 0%
FY 2005 Complaint Workload ** 81 0 0% 0 0%
Percentage Change from FY 2004 to FY 2005 19.1% -- --

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 55 40 72.7%
All Investigations 12 7 58.3% 304.3 437.9 43.9%
All Complaint Closures 26 491.3 488.5 -0.6%
Merit Decisions (no AJ) 3 0 0% 480.3 831.7 73.2%
Dismissal Decisions (no AJ) 9 123 161.67 31.4%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 39
Total Closures 26
Settlements 0 0%
Withdrawals 1 3.9%
Total Final Agency Actions 25 96.2% 12 48% 13 52% 0 0%
Dismissals 11 44% 9 81.8% 2 18.2% 0 0%
Merit Decisions 14 56% 3 21.4% 11 78.6% 0 0%
Finding Discrimination 0 0% 0 -- 0 -- 0 --
Finding No Discrimination 14 100% 3 21.4% 11 78.6% 0 0%

This page was last modified on June 22, 2006.

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