The U.S. Equal Employment Opportunity Commission

Department of Homeland Security (DHS)

Permanent Workforce: 135,267 Temporary Workforce: 26,865 Total Workforce: 162,132

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 135,267 67.73% 32.27% 18.46% 60.32% 15.56% 4.83% 0.84% 0.46%
Major Occupations:
General Inspection, Investigation, & Comp. 15,742 75.21% 24.79% 16.74% 66.21% 10.68% 5.42% 0.95% 0.17%
Criminal Investigating 9,640 86.29% 13.71% 14.02% 76.04% 6.37% 2.94% 0.63% 0.02%
Border Patrol Agent 11,110 94.59% 5.41% 50.30% 46.92% 1.30% 1.03% 0.46% 0.02%
GS-14 and GS-15* 8,938 69.39% 30.61% 7.87% 79.89% 9.15% 2.56% 0.53% 0.17%
Senior Pay Level* 483 78.47% 21.53% 5.59% 85.71% 5.59% 2.69% 0.41% 0.00%
First-Level Officials/Managers 4,589 71.39% 28.61% 28.35% 58.05% 9.39% 3.49% 0.72% 0.26%
Mid-Level Officials/Managers 5,578 73.36% 26.64% 14.06% 74.33% 8.03% 3.01% 0.57% 0.11%
Senior-Level Officials/Managers 2,244 73.89% 26.11% 6.60% 84.22% 6.95% 1.78% 0.45% 0.18%
Unclassified Managers 7,328 75.56% 24.44% 9.54% 71.38% 13.47% 4.23% 1.38% 0.45%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 2,221 pre-complaint counselings (without remands) completed in FY 2005, DHS timely processed 84.4%.

  2. Issues and Bases of Complaints Filed

    Of the 1,168 complaints filed at DHS, the top 3 issues of alleged discrimination were: (1) Promotion/Non-Selection; (2) Harassment - Non-Sexual; and (3) Termination. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Age; and (3) Sex - Female.

  3. Complaint Processing Times

    DHS' average time for completing an investigation was 330 days. The government-wide average was 237 days in FY 2005.

    DHS' average processing time for all complaint closures increased from 534 days in FY 2004 to 675 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    DHS had a total of 2,380 complaints pending at the end of FY 2005, with 11 pending acknowledgment; 1,027 pending investigation for an average of 250 days; and 642 pending the issuance of final decisions for an average of 652 days.

  5. Costs

    DHS agreed to pay $20,058 for 199 pre-complaint settlements, of which 10 were monetary settlements averaging $2,006. DHS expended a total of $2,589,137 for 930 complaint investigations, for an average expenditure of $2,784.

    DHS agreed to pay a total of $1,627,343 for 184 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $8,844.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 1,315 906 2,221
Settlements 35 2.7% 164 18.1% 199 9%
No Complaints Filed 339 25.8% 334 36.9% 673 30.3%
Complaints Filed* 1,062 47.8%
Decision to File Complaint Pending at End of Fiscal Year 287 12.9%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 2,447 2,097 85.7% 768 31.4%
FY 2005 Completed/Ended Counselings 2,221 1,870 84.2% 921 41.5%
Percentage Change from FY 2004 to FY 2005 -9.2% -10.8% 19.9%
FY 2004 Complaint Workload ** 3,379 611 18.1% 49 1.5%
FY 2005 Complaint Workload ** 3,754 561 14.9% 56 1.5%
Percentage Change from FY 2004 to FY 2005 11.1% -8.2% 14.3%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 2,221 1,874 84.4%
All Investigations 930 217 23.3% 256.5 330.2 28.7%
All Complaint Closures 1,374 534.1 674.7 26.3%
Merit Decisions (no AJ) 551 0 0% 902.5 979.5 8.5%
Dismissal Decisions (no AJ) 296 235.5 252.19 7.1%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 1,168
Total Closures 1,374
Settlements 176 12.8%
Withdrawals 86 6.3%
Total Final Agency Actions 1,112 80.9% 847 76.2% 261 23.5% 4 0.4%
Dismissals 305 27.4% 296 97.1% 8 2.6% 1 0.3%
Merit Decisions 807 72.6% 551 68.3% 253 31.4% 3 0.4%
Finding Discrimination 11 1.4% 2 18.2% 6 54.5% 3 27.3%
Finding No Discrimination 796 98.6% 549 69% 247 31% 0 0%

This page was last modified on June 22, 2006.

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