The U.S. Equal Employment Opportunity Commission

Department of Health and Human Services (HHS)

Permanent Workforce: 52,589 Temporary Workforce: 11,655 Total Workforce: 64,244

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 52,589 35.85% 64.15% 3.60% 53.49% 18.91% 5.97% 18.04% 1.06%
Major Occupations:
Medical Officer 4,635 66.11% 33.89% 4.08% 76.70% 5.76% 11.72% 1.75% 0.67%
Nurse 3,255 9.74% 90.26% 3.35% 54.84% 6.02% 2.76% 33.03% 0.55%
Information Technology Management 2,459 58.68% 41.32% 2.97% 62.71% 17.41% 8.66% 8.26% 1.63%
GS-14 and GS-15* 11,146 51.13% 48.87% 3.01% 76.64% 10.38% 7.46% 2.52% 0.68%
Senior Pay Level* 2,280 70.61% 29.39% 2.50% 83.20% 4.91% 8.33% 1.05% 0.53%
First-Level Officials/Managers 1,092 27.38% 72.62% 1.47% 30.22% 8.06% 1.19% 59.07% 0.64%
Mid-Level Officials/Managers 2,298 50.26% 49.74% 3.09% 69.58% 14.40% 4.61% 8.09% 0.70%
Senior-Level Officials/Managers 3,458 60.53% 39.47% 2.17% 82.53% 8.56% 4.68% 1.97% 0.61%
Unclassified Managers 354 67.80% 32.20% 4.52% 50.85% 11.30% 8.47% 24.58% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 537 pre-complaint counselings (without remands) completed in FY 2005, HHS timely processed 71.9%.

  2. Issues and Bases of Complaints Filed

    Of the 290 complaints filed at HHS, the top 3 issues of alleged discrimination were: (1) Harassment - Non-Sexual; (2) Promotion/Non-Selection; and (3) Assignment of Duties. The top 3 bases of alleged discrimination were: (1) Reprisal; (2) Race - Black; and (3) Age.

  3. Complaint Processing Times

    HHS' average time for completing an investigation was 164 days. The government-wide average was 237 days in FY 2005.

    HHS' average processing time for all complaint closures decreased from 510 days in FY 2004 to 429 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    HHS had a total of 366 complaints pending at the end of FY 2005, with 13 pending acknowledgment; 124 pending investigation for an average of 136 days; and 109 pending the issuance of final decisions for an average of 657 days.

  5. Costs

    HHS agreed to pay $46,626 for 46 pre-complaint settlements, of which 7 were monetary settlements averaging $6,661. HHS expended a total of $623,728 for 158 complaint investigations, for an average expenditure of $3,948.

    HHS agreed to pay a total of $1,846,702 for 66 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $27,980.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 400 137 537
Settlements 24 6% 22 16.1% 46 8.6%
No Complaints Filed 178 44.5% 26 19% 204 38%
Complaints Filed* 257 47.9%
Decision to File Complaint Pending at End of Fiscal Year 30 5.6%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 470 347 73.8% 133 28.3%
FY 2005 Completed/Ended Counselings 537 517 96.3% 135 25.1%
Percentage Change from FY 2004 to FY 2005 14.3% 49% 1.5%
FY 2004 Complaint Workload ** 577 32 5.6% 20 3.5%
FY 2005 Complaint Workload ** 622 48 7.7% 16 2.6%
Percentage Change from FY 2004 to FY 2005 7.8% 50% -20%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 537 386 71.9%
All Investigations 158 127 80.4% 169.7 164.3 -3.1%
All Complaint Closures 256 509.8 428.8 -15.9%
Merit Decisions (no AJ) 41 11 26.8% 604.1 611.1 1.2%
Dismissal Decisions (no AJ) 62 171.3 112.5 -34.3%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 290
Total Closures 256
Settlements 61 23.8%
Withdrawals 30 11.7%
Total Final Agency Actions 165 64.5% 103 62.4% 61 37% 1 0.6%
Dismissals 66 40% 62 93.9% 4 6.1% 0 0%
Merit Decisions 99 60% 41 41.4% 57 57.6% 1 1%
Finding Discrimination 6 6.1% 2 33.3% 3 50% 1 16.7%
Finding No Discrimination 93 93.9% 39 41.9% 54 58.1% 0 0%

This page was last modified on June 22, 2006.

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