Return to Home Page| Agency Name _________________________________ |
Number Completed/Ended Counselings | Number Settlements | % Settlements | Number Withdrawals/ No Complaints Filed | % Withdrawals/No Complaints Filed | Total Number Resolutions | % Resolutions | Number Complaints | % Complaints | Number Decision to File Complaint Pending | % Decision to File Complaint Pending |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Agency for International Development | 22 | 0 | 0.00% | 3 | 13.64% | 3 | 13.64% | 18 | 81.82% | 1 | 4.55% |
| Armed Forces Retirement Home | 4 | 1 | 25.00% | 0 | 0.00% | 1 | 25.00% | 3 | 75.00% | 0 | 0.00% |
| Broadcasting Board of Governors | 178 | 1 | 0.56% | 146 | 82.02% | 147 | 82.58% | 31 | 17.42% | 0 | 0.00% |
| Central Intelligence Agency | 39 | 3 | 7.69% | 15 | 38.46% | 18 | 46.15% | 21 | 53.85% | 0 | 0.00% |
| Commodity Futures Trading Commission | 93 | 0 | 0.00% | 92 | 98.92% | 92 | 98.92% | 1 | 1.08% | 0 | 0.00% |
| Consumer Product Safety Commission | 6 | 2 | 33.33% | 2 | 33.33% | 4 | 66.67% | 2 | 33.33% | 0 | 0.00% |
| Corporation for National and Community Service | 9 | 1 | 11.11% | 5 | 55.56% | 6 | 66.67% | 3 | 33.33% | 0 | 0.00% |
| Court Services and Offender Supervision Agency for the District of Columbia | 6 | 2 | 33.33% | 0 | 0.00% | 2 | 33.33% | 4 | 66.67% | 0 | 0.00% |
| Defense Army and Air Force Exchange Service | 588 | 69 | 11.73% | 389 | 66.16% | 458 | 77.89% | 130 | 22.11% | 0 | 0.00% |
| Defense Commissary Agency | 234 | 30 | 12.82% | 47 | 20.09% | 77 | 32.91% | 150 | 64.10% | 7 | 2.99% |
| Defense Contract Audit Agency | 41 | 4 | 9.76% | 12 | 29.27% | 16 | 39.02% | 23 | 56.10% | 2 | 4.88% |
| Defense Contract Management Agency | 68 | 7 | 10.29% | 22 | 32.35% | 29 | 42.65% | 36 | 52.94% | 3 | 4.41% |
| Defense Dependent Education Activity | 66 | 6 | 9.09% | 32 | 48.48% | 38 | 57.58% | 26 | 39.39% | 2 | 3.03% |
| Defense Finance and Accounting Service | 175 | 21 | 12.00% | 64 | 36.57% | 85 | 48.57% | 83 | 47.43% | 7 | 4.00% |
| Defense Human Resource Activity | 4 | 0 | 0.00% | 2 | 50.00% | 2 | 50.00% | 2 | 50.00% | 0 | 0.00% |
| Defense Information Systems Agency | 27 | 1 | 3.70% | 8 | 29.63% | 9 | 33.33% | 16 | 59.26% | 2 | 7.41% |
| Defense Intelligence Agency | 26 | 10 | 38.46% | 8 | 30.77% | 18 | 69.23% | 8 | 30.77% | 0 | 0.00% |
| Defense Logistics Agency | 516 | 79 | 15.31% | 245 | 47.48% | 324 | 62.79% | 186 | 36.05% | 6 | 1.16% |
| Defense National Geospatial-Intelligence | 42 | 11 | 26.19% | 14 | 33.33% | 25 | 59.52% | 17 | 40.48% | 0 | 0.00% |
| Defense National Guard Bureau | 215 | 37 | 17.21% | 123 | 57.21% | 160 | 74.42% | 53 | 24.65% | 2 | 0.93% |
| Defense National Security Agency | 71 | 2 | 2.82% | 37 | 52.11% | 39 | 54.93% | 27 | 38.03% | 5 | 7.04% |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Inspector General | 39 | 2 | 5.13% | 31 | 79.49% | 33 | 84.62% | 6 | 15.38% | 0 | 0.00% |
| Defense, Office of the Secretary | 55 | 5 | 9.09% | 22 | 40.00% | 27 | 49.09% | 27 | 49.09% | 1 | 1.82% |
| Defense Security Service | 14 | 1 | 7.14% | 4 | 28.57% | 5 | 35.71% | 9 | 64.29% | 0 | 0.00% |
| Defense Threat Reduction Agency | 21 | 0 | 0.00% | 9 | 42.86% | 9 | 42.86% | 12 | 57.14% | 0 | 0.00% |
| Defense Uniformed Services University | 3 | 0 | 0.00% | 2 | 66.67% | 2 | 66.67% | 1 | 33.33% | 0 | 0.00% |
| Department of Agriculture | 1,239 | 129 | 10.41% | 497 | 40.11% | 626 | 50.52% | 563 | 45.44% | 50 | 4.04% |
| Department of Commerce | 329 | 18 | 5.47% | 46 | 13.98% | 64 | 19.45% | 179 | 54.41% | 86 | 26.14% |
| Department of Education | 86 | 6 | 6.98% | 26 | 30.23% | 32 | 37.21% | 54 | 62.79% | 0 | 0.00% |
| Department of Energy | 133 | 5 | 3.76% | 43 | 32.33% | 48 | 36.09% | 74 | 55.64% | 11 | 8.27% |
| Department of Health and Human Services | 537 | 46 | 8.57% | 204 | 37.99% | 250 | 46.55% | 257 | 47.86% | 30 | 5.59% |
| Department of Homeland Security | 2,221 | 199 | 8.96% | 673 | 30.30% | 872 | 39.26% | 1,062 | 47.82% | 287 | 12.92% |
| Department of Housing and Urban Development | 156 | 10 | 6.41% | 45 | 28.85% | 55 | 35.26% | 88 | 56.41% | 13 | 8.33% |
| Department of Justice | 1,902 | 156 | 8.20% | 915 | 48.11% | 1,071 | 56.31% | 619 | 32.54% | 212 | 11.15% |
| Department of Labor | 227 | 10 | 4.41% | 30 | 13.22% | 40 | 17.62% | 179 | 78.85% | 8 | 3.52% |
| Department of State | 98 | 12 | 12.24% | 14 | 14.29% | 26 | 26.53% | 71 | 72.45% | 1 | 1.02% |
| Department of the Air Force | 1,477 | 279 | 18.89% | 588 | 39.81% | 867 | 58.70% | 586 | 39.68% | 24 | 1.62% |
| Department of the Army | 2,174 | 277 | 12.74% | 718 | 33.03% | 995 | 45.77% | 1,108 | 50.97% | 71 | 3.27% |
| Department of the Interior | 506 | 60 | 11.86% | 157 | 31.03% | 217 | 42.89% | 265 | 52.37% | 24 | 4.74% |
| Department of the Navy | 1,267 | 152 | 12.00% | 504 | 39.78% | 656 | 51.78% | 588 | 46.41% | 23 | 1.82% |
| Department of the Treasury | 1,259 | 194 | 15.41% | 258 | 20.49% | 452 | 35.90% | 596 | 47.34% | 211 | 16.76% |
| Department of Transportation | 743 | 57 | 7.67% | 262 | 35.26% | 319 | 42.93% | 374 | 50.34% | 50 | 6.73% |
| Department of Veterans Affairs | 3,936 | 147 | 3.73% | 1,651 | 41.95% | 1,798 | 45.68% | 1,975 | 50.18% | 163 | 4.14% |
| Environmental Protection Agency | 113 | 1 | 0.88% | 14 | 12.39% | 15 | 13.27% | 97 | 85.84% | 1 | 0.88% |
| EOP - National Drug Control Policy | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of Administration | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 2 | 100.00% | 0 | 0.00% |
| EOP - Office of Management and Budget | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| EOP - Office of the U.S. Trade Representative | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Equal Employment Opportunity Commission | 50 | 7 | 14.00% | 16 | 32.00% | 23 | 46.00% | 25 | 50.00% | 2 | 4.00% |
| Export-Import Bank of the US | 8 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 8 | 100.00% | 0 | 0.00% |
| Farm Credit Administration | 1 | 0 | 0.00% | 1 | 100.00% | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Communications Commission | 3 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 3 | 100.00% | 0 | 0.00% |
| Federal Deposit Insurance Corporation | 54 | 6 | 11.11% | 22 | 40.74% | 28 | 51.85% | 23 | 42.59% | 3 | 5.56% |
| Federal Election Commission | 4 | 1 | 25.00% | 0 | 0.00% | 1 | 25.00% | 3 | 75.00% | 0 | 0.00% |
| Federal Energy Regulatory Commission | 10 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 10 | 100.00% | 0 | 0.00% |
| Federal Housing Finance Board | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 50.00% | 1 | 50.00% |
| Federal Labor Relations Authority | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| Federal Maritime Commission | 14 | 0 | 0.00% | 14 | 100.00% | 14 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Mediation and Conciliation Service | 3 | 1 | 33.33% | 0 | 0.00% | 1 | 33.33% | 2 | 66.67% | 0 | 0.00% |
| Federal Reserve System--Board of Governors | 22 | 1 | 4.55% | 20 | 90.91% | 21 | 95.45% | 1 | 4.55% | 0 | 0.00% |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Trade Commission | 24 | 1 | 4.17% | 20 | 83.33% | 21 | 87.50% | 2 | 8.33% | 1 | 4.17% |
| General Services Administration | 144 | 19 | 13.19% | 53 | 36.81% | 72 | 50.00% | 67 | 46.53% | 5 | 3.47% |
| Government Printing Office | 36 | 0 | 0.00% | 12 | 33.33% | 12 | 33.33% | 24 | 66.67% | 0 | 0.00% |
| Holocaust Memorial Museum U.S. | 2 | 1 | 50.00% | 1 | 50.00% | 2 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| International Boundary and Water Commission | 7 | 0 | 0.00% | 1 | 14.29% | 1 | 14.29% | 6 | 85.71% | 0 | 0.00% |
| International Trade Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| John F. Kennedy Center for the Performing Arts | 5 | 0 | 0.00% | 3 | 60.00% | 3 | 60.00% | 2 | 40.00% | 0 | 0.00% |
| Merit Systems Protection Board | 2 | 0 | 0.00% | 2 | 100.00% | 2 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| National Aeronautics and Space Administration | 59 | 6 | 10.17% | 15 | 25.42% | 21 | 35.59% | 36 | 61.02% | 2 | 3.39% |
| National Archives and Records Administration | 38 | 17 | 44.74% | 10 | 26.32% | 27 | 71.05% | 11 | 28.95% | 0 | 0.00% |
| National Credit Union Administration | 5 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 5 | 100.00% | 0 | 0.00% |
| National Endowment for the Arts | 47 | 40 | 85.11% | 0 | 0.00% | 40 | 85.11% | 7 | 14.89% | 0 | 0.00% |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Gallery of Art | 4 | 3 | 75.00% | 1 | 25.00% | 4 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| National Labor Relations Board | 20 | 4 | 20.00% | 9 | 45.00% | 13 | 65.00% | 4 | 20.00% | 3 | 15.00% |
| National Science Foundation | 2 | 0 | 0.00% | 2 | 100.00% | 2 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| National Transportation Safety Board | 9 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 9 | 100.00% | 0 | 0.00% |
| Nuclear Regulatory Commission | 27 | 5 | 18.52% | 11 | 40.74% | 16 | 59.26% | 9 | 33.33% | 2 | 7.41% |
| Office of Personnel Management | 81 | 2 | 2.47% | 33 | 40.74% | 35 | 43.21% | 45 | 55.56% | 1 | 1.23% |
| Office of Special Counsel | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Overseas Private Investment Corporation | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 1 | 100.00% | 0 | 0.00% |
| Peace Corps | 9 | 0 | 0.00% | 2 | 22.22% | 2 | 22.22% | 6 | 66.67% | 1 | 11.11% |
| Pension Benefit Guaranty Corporation | 19 | 1 | 5.26% | 1 | 5.26% | 2 | 10.53% | 15 | 78.95% | 2 | 10.53% |
| Railroad Retirement Board | 1 | 0 | 0.00% | 1 | 100.00% | 1 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Securities and Exchange Commission | 28 | 1 | 3.57% | 13 | 46.43% | 14 | 50.00% | 14 | 50.00% | 0 | 0.00% |
| Selective Service System | 2 | 0 | 0.00% | 2 | 100.00% | 2 | 100.00% | 0 | 0.00% | 0 | 0.00% |
| Small Business Administration | 55 | 4 | 7.27% | 23 | 41.82% | 27 | 49.09% | 24 | 43.64% | 4 | 7.27% |
| Smithsonian Institution | 33 | 1 | 3.03% | 8 | 24.24% | 9 | 27.27% | 22 | 66.67% | 2 | 6.06% |
| Social Security Administration | 793 | 73 | 9.21% | 287 | 36.19% | 360 | 45.40% | 416 | 52.46% | 17 | 2.14% |
| Tennessee Valley Authority | 126 | 20 | 15.87% | 19 | 15.08% | 39 | 30.95% | 76 | 60.32% | 11 | 8.73% |
| U.S. Postal Service | 18,349 | 5,385 | 29.35% | 5,804 | 31.63% | 11,189 | 60.98% | 6,836 | 37.26% | 324 | 1.77% |
| U.S. Tax Court | 2 | 0 | 0.00% | 1 | 50.00% | 1 | 50.00% | 1 | 50.00% | 0 | 0.00% |
| Cabinet Level Subtotal | 38,844 | 7,427 | 19.12% | 13,506 | 34.77% | 20,933 | 53.89% | 16,286 | 41.93% | 1,625 | 4.18% |
| Midsize Agencies Subtotal | 1,377 | 130 | 9.44% | 441 | 32.03% | 571 | 41.47% | 761 | 55.27% | 45 | 3.27% |
| Small Agencies Subtotal | 849 | 95 | 11.19% | 439 | 51.71% | 534 | 62.90% | 301 | 35.45% | 14 | 1.65% |
| Grand Total | 41,070 | 7,652 | 18.63% | 14,386 | 35.03% | 22,038 | 53.66% | 17,348 | 42.24% | 1,684 | 4.10% |
This page was last modified on June 22, 2006.