The U.S. Equal Employment Opportunity Commission
Agency or Department | Total Work Force | Complaints in Inventory | Complaints Offered ADR | Offer Rate % | Complaints Processed in ADR | Participation Rate % | Complaints Completing ADR | Complaints Resolved | Resolution Rate % |
---|---|---|---|---|---|---|---|---|---|
Defense Summary ** | 826,669 | 7,801 | 1,648 | 21 | 616 | 8 | 625 | 448 | 72 |
United States Postal Service | 821,881 | 19,809 | 2,928 | 15 | 2,502 | 13 | 2,492 | 753 | 30 |
Department of Veterans Affairs | 230,709 | 5,394 | 70 | 1 | 33 | 1 | 24 | 14 | 58 |
Department of the Army | 220,863 | 2,267 | 577 | 25 | 276 | 12 | 266 | 174 | 65 |
Department of the Navy | 196,089 | 1,980 | 104 | 5 | 33 | 2 | 33 | 25 | 76 |
Department of the Air Force | 170,434 | 1,297 | 589 | 45 | 147 | 11 | 145 | 126 | 87 |
Department of Homeland Security | 132,612 | 3,245 | 85 | 3 | 65 | 2 | 39 | 16 | 41 |
Department of the Treasury | 131,069 | 2,141 | 73 | 3 | 30 | 1 | 24 | 14 | 58 |
Department of Agriculture | 112,843 | 2,727 | 60 | 2 | 41 | 2 | 44 | 31 | 70 |
Department of Justice | 102,503 | 2,049 | 181 | 9 | 30 | 1 | 53 | 42 | 79 |
Defense National Guard Bureau | 82,317 | 186 | 35 | 19 | 5 | 3 | 10 | 8 | 80 |
Department of the Interior | 79,482 | 901 | 137 | 15 | 64 | 7 | 64 | 58 | 91 |
Social Security Administration | 66,607 | 1,571 | 176 | 11 | 16 | 1 | 13 | 5 | 38 |
Department of Health and Human Services | 60,014 | 666 | 43 | 6 | 34 | 5 | 34 | 13 | 38 |
Department of Transportation | 58,842 | 1,191 | 116 | 10 | 56 | 5 | 60 | 52 | 87 |
Department of Commerce | 44,687 | 803 | 24 | 3 | 5 | 1 | 5 | 2 | 40 |
Army & Air Force Exchange Service | 37,973 | 274 | 48 | 18 | 6 | 2 | 6 | 1 | 17 |
Defense Logistics Agency | 21,262 | 415 | 63 | 15 | 20 | 5 | 20 | 12 | 60 |
Defense National Security Agency* | 19,713 | 56 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Aeronautics & Space Administration | 19,313 | 132 | 50 | 38 | 18 | 14 | 22 | 8 | 36 |
Environmental Protection Agency | 19,082 | 249 | 9 | 4 | 9 | 4 | 9 | 2 | 22 |
Department of State | 17,638 | 162 | 7 | 4 | 3 | 2 | 3 | 1 | 33 |
Defense Education Activity | 17,300 | 163 | 3 | 2 | 3 | 2 | 3 | 3 | 100 |
Department of Labor | 16,154 | 473 | 136 | 29 | 30 | 6 | 32 | 32 | 100 |
Department of Energy | 15,722 | 245 | 33 | 13 | 15 | 6 | 15 | 8 | 53 |
Defense Commissary Agency | 15,590 | 368 | 141 | 38 | 66 | 18 | 84 | 65 | 77 |
Defense Finance and Accounting Service | 14,193 | 299 | 23 | 8 | 22 | 7 | 19 | 10 | 53 |
Tennessee Valley Authority | 13,353 | 162 | 6 | 4 | 6 | 4 | 6 | 2 | 33 |
General Services Administration | 12,800 | 259 | 74 | 29 | 6 | 2 | 5 | 2 | 40 |
Defense Contract Management Agency | 10,620 | 219 | 16 | 7 | 13 | 6 | 13 | 8 | 62 |
Department of Housing & Urban Development | 10,435 | 386 | 39 | 10 | 35 | 9 | 27 | 15 | 56 |
Federal Emergency Management Agency | 8,663 | 95 | 1 | 1 | 1 | 1 | 1 | 0 | 0 |
Smithsonian Institution | 6,290 | 50 | 2 | 4 | 1 | 2 | 1 | 1 | 100 |
Federal Deposit Insurance Corporation | 5,496 | 183 | 38 | 21 | 13 | 7 | 9 | 1 | 11 |
Defense Office of the Secretary | 5,401 | 67 | 7 | 10 | 5 | 7 | 5 | 3 | 60 |
Defense Information Systems Agency | 5,178 | 30 | 4 | 13 | 3 | 10 | 3 | 1 | 33 |
Department of Education | 4,702 | 78 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Contract Audit Agency | 4,079 | 72 | 6 | 8 | 5 | 7 | 5 | 3 | 60 |
Small Business Administration | 3,784 | 98 | 3 | 3 | 1 | 1 | 1 | 1 | 100 |
Office of Personnel Management | 3,618 | 60 | 1 | 2 | 1 | 2 | 0 | 0 | 0 |
Securities and Exchange Commission | 3,293 | 48 | 1 | 2 | 1 | 2 | 1 | 1 | 100 |
National Archives & Records Administration | 3,086 | 77 | 2 | 3 | 2 | 3 | 13 | 12 | 92 |
Nuclear Regulatory Commission | 3,047 | 31 | 9 | 29 | 1 | 3 | 4 | 1 | 25 |
Government Printing Office | 2,847 | 126 | 2 | 2 | 2 | 2 | 2 | 1 | 50 |
Equal Employment Opportunity Commission | 2,608 | 99 | 23 | 23 | 13 | 13 | 10 | 6 | 60 |
Defense Security Service | 2,528 | 23 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Agency for International Development | 2,171 | 24 | 1 | 4 | 0 | 0 | 1 | 1 | 100 |
Federal Communications Commission | 2,049 | 14 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Labor Relations Board | 1,937 | 49 | 10 | 20 | 1 | 2 | 0 | 0 | 0 |
Broadcasting Board of Governors | 1,899 | 53 | 18 | 34 | 0 | 0 | 0 | 0 | 0 |
Federal Reserve Board | 1,768 | 20 | 2 | 10 | 2 | 10 | 2 | 1 | 50 |
National Science Foundation | 1,411 | 11 | 6 | 55 | 0 | 0 | 0 | 0 | 0 |
Defense Inspector General | 1,215 | 9 | 2 | 22 | 2 | 22 | 2 | 0 | 0 |
Federal Energy Regulatory Commission | 1,161 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Railroad Retirement Board | 1,135 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Trade Commission | 1,077 | 10 | 4 | 40 | 0 | 0 | 0 | 0 | 0 |
John F Kennedy Center for the Arts | 1,076 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Executive Office of the President Summary** | 1,014 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Court Services and Offender Supervision Agency | 1,006 | 24 | 8 | 33 | 2 | 8 | 2 | 0 | 0 |
National Credit Union Administration | 945 | 17 | 5 | 29 | 0 | 0 | 0 | 0 | 0 |
Defense Threat Reduction Agency | 930 | 6 | 4 | 67 | 0 | 0 | 0 | 0 | 0 |
Peace Corps | 914 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Gallery of Art | 805 | 21 | 13 | 62 | 2 | 10 | 2 | 0 | 0 |
Pension Benefit Guaranty Corporation | 777 | 17 | 9 | 53 | 2 | 12 | 2 | 0 | 0 |
Defense Human Resources Activity | 737 | 6 | 2 | 33 | 2 | 33 | 2 | 2 | 100 |
United States Armed Forces Retirement Home | 640 | 12 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Corporation for National Service | 581 | 21 | 2 | 10 | 2 | 10 | 2 | 1 | 50 |
Commodity Futures Trading Commission | 536 | 13 | 1 | 8 | 1 | 8 | 1 | 1 | 100 |
Office of Management and Budget | 491 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Consumer Product Safety Commission | 479 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Transportation Safety Board | 438 | 14 | 6 | 43 | 0 | 0 | 0 | 0 | 0 |
Export-Import Bank of the United States | 395 | 12 | 1 | 8 | 1 | 8 | 0 | 0 | 0 |
Federal Election Commission | 371 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Holocaust Memorial Museum | 368 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Trade Commission | 363 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Mediation & Conciliation Service | 290 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Farm Credit Administration | 290 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Boundary & Water Commision | 273 | 14 | 1 | 7 | 1 | 7 | 1 | 0 | 0 |
United States Tax Court | 251 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Merit Systems Protection Board | 226 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Administration | 222 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Overseas Private Investment Corporation | 220 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Labor Relations Authority | 205 | 3 | 3 | 100 | 0 | 0 | 0 | 0 | 0 |
Office of U.S. Trade Representative | 189 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Humanities | 169 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Selective Service System | 166 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Arts | 156 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Tricare Management Activity | 149 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Maritime Commission | 130 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of National Drug Control Policy | 112 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Retirement Thrift Investment Board | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Housing Finance Board | 98 | 5 | 1 | 20 | 1 | 20 | 1 | 0 | 0 |
Office of Special Counsel | 98 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Nuclear Facilities Safety Board | 98 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense National Imagery and Mapping Agency* | 0 | 35 | 24 | 69 | 8 | 23 | 9 | 7 | 78 |
Defense Intelligence Agency* | 0 | 29 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Central Intelligence Agency* | 0 | 39 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
TOTAL | 2,867,837 | 51,775 | 6,068 | 12 | 3,665 | 7 | 3,652 | 1,546 | 42 |
* The number of full time permanent positions is classified information. | |||||||||
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed. |
This page was last modified on January 7, 2005.