training : web-based training : communication skills : handling workplace conflicts : communication strategies
Handling Workplace Conflicts
* denotes current video
Course Information – Includes objectives and continuing education credits. (4/1/2009 - PDF - 53 KB)
Presentation Handout – Print before you start the training. (4/1/2009 - PDF - 64 KB)
Discussion Guide – Intended for group education. (4/1/2009 - PDF - 61 KB)