The IHS Help Desk web site is your first stop in resolving IT related problems.
The IHS Help Desk can assist with issues related to Resource Patient Management System (RPMS), Enterprise Technology Services (ETS), National Patient Information Reporting System (NPIRS), Internet or Intranet web sites (WEB), List Serv (LISTSERV), and Web Board (FORUM).
IHS Help Desk Contact Information:
Toll Free: 1-888-830-7280Albuquerque/NM Local: 1-505-248-4371
E-mail: support@ihs.gov
FOR UFMS Questions
UFMS Help Desk: 1-866-925-8367
Hours: 6:00 AM – 6:00 PM (MST)
Email: UFMS_PRISMHELPDESK@IHS.GOV
Web Site: http://intranet.hhs.gov/ufms/ihs.html
For Govtrip Questions
GovTrip Help Desk: 1-888-663-3447
For ITAS Questions
ITAS Help Desk: 1-301-504-3000
Tiered Services – Organizational Structure:
Please follow the tiered structure below when obtaining support.
For all calls or e-mails please provide:
- Your name
- Site/Facility/Area
- Phone number
Also provide additional information if related to:
RPMS | ETS | NPIRS | WEB | LISTSERV | FORUM |
---|---|---|---|---|---|
|
|
|
|
|
|