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Contacting Your Federal Employees' Compensation District Office
OWCP has a toll-free automated system that provides information
regarding specific claims. By calling 866-OWCP-IVR
(866-692-7487), injured workers and their representatives may
access information regarding case status and compensation payments.
Injured workers should have their 9-digit case file or claim number and
social security number when calling.
Please Note: The Federal Employees Compensation (FEC)
division of OWCP consolidated its medical authorization and bill payment
processes on September 2, 2003. All Medical Authorizations and Bill
Processing are now handled by our private contractor, ACS. Injured
Workers, Medical Providers, and Employing Agencies can use our on-line
tool to
Check Eligibility and learn if Authorization is required for a particular
procedure, to Check Authorization and learn if authorization has been
approved without calling or waiting for an authorization letter, and to
Check Bill Payment Status and learn the status of submitted bills and
reimbursement requests. Providers may also request, and for routine care
receive, medical authorization on-line.
Automated claimant eligibility, bill status, and medical authorization
status is also available 24 hours a day via our toll-free Interactive
Voice Response (IVR) System at 866-335-8319.
Effective 1/3/05, to speak to a customer service representative regarding
medical authorizations or bills, you will need to call 850-558-1818, which
will be a toll call.
We ask that our customers first contact a district office to resolve
issues related to case status and compensation payment,
and ACS to resolve issues related to medical authorizations and bill
payments. Problems may also be addressed to the District Directors
for the Federal Employees' Compensation Program, and the Regional
Directors for the Office of Workers' Compensation Programs. A list of
these offices and their geographical jurisdictions is found below. The
program is headed by the Director for Federal Employees' Compensation..
The map below shows
locations and jurisdictions for Federal Employees' Compensation Program District
Offices.
Clicking
on a map area will take you to the corresponding District Office
information.
(Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont)
Susan Morales, District Director
(617) 624-6600
U.S. Dept. of Labor, OWCP
JFK Federal Building, Room E-260
Boston, MA 02203
(617) 624-6600
(617) 624-6618(Fax)
(New Jersey, New York, Puerto Rico, and the Virgin Islands)
Zev Sapir, District Director
(646) 264-3046
U.S. Dept. of Labor, OWCP
201 Varick Street, Room 740 New York, NY 10014
DFEC: (646) 264-3000
World Trade Center cases: (646) 264-3030
DFEC Fax: (646) 264-3006
Longshore: (646) 264-3010
Longshore Fax: (646) 264-3002
(Delaware, Pennsylvania, and West Virginia; Maryland when the claimant's residence has a zip code beginning 21***)
John Mckenna, District Director
(215) 861-5481
U.S. Dept. of Labor, OWCP
Curtis Center, Suite 715 East
170 S. Independence Mall West
Philadelphia, PA 19106-3308
(215) 861-5481 or 5482
Fax: (215) 861-5453
(Alabama, Florida, Georgia, Kentucky, Mississippi, No. Carolina, So. Carolina, and Tennessee)
Magdalena
Fernandez, District Director
(904) 357-4777
U.S. Dept. of Labor, OWCP 400 West Bay Street, Room 826 Jacksonville, FL 32202
(904) 357-4777 or 4778
Fax: (904) 357-4773
(Indiana, Michigan, Ohio; All special claims and all areas outside the U.S., its possessions, territories and trust territories)
Karen Spence, District Director
(216) 357-5390
U.S. Dept. of Labor, OWCP
1240 East Ninth Street, Room 851
Cleveland, OH 44199
(216) 357-5100
Fax: (216) 357-5378
(Illinois, Minnesota, Wisconsin)
Joan Rosel, District Director
(312) 596-7157
U.S. Dept. of Labor, OWCP
230 South Dearborn Street, Eighth Floor
Chicago, IL 60604
(312) 596-7157
Fax: (312) 596-7145
(Arkansas, Iowa, Kansas, Missouri, and Nebraska; all employees of the Department of Labor, except Job Corps enrollees, and their relatives)
Lois Maxwell, District Director
(816) 502-0301
U.S. Dept. of Labor, OWCP
Two Pershing Square Building
2300 Main Street, Suite 1090
Kansas City, MO 64108-2416
(816) 502-0301
General Fax: (816) 502-0314
(Colorado, Montana, No. Dakota, So. Dakota, Utah, and Wyoming)
Shirley Bridge, District Director
(720) 264-3000
U.S. Dept. of Labor, OWCP
1999 Broadway, Suite 600
Denver, CO 80202
(720) 264-3000
Fax: (720) 264-3124
(Arizona, California, Hawaii, and Nevada)
Andy
Tharp, District Director
(415) 625-7500
U.S. Dept. of Labor, OWCP
90 Seventh St., Suite 15300
San
Francisco, CA 94103
(415) 625-7500
Fax: (415) 625-7450
(Alaska, Idaho, Oregon, and Washington)
Marcus Tapia, District Director
(206) 398-8100
U.S. Dept. of Labor, OWCP
1111 Third Avenue, Suite 650
Seattle, WA 98101-3212
(206) 398-8100
Fax: (206) 398-8151
(Louisiana, New Mexico, Oklahoma, and Texas)
Frances Memmolo, District Director
(972) 850-2300
U.S. Dept. of Labor, OWCP
525 South Griffin Street, Room 100
Dallas, TX 75202
(972) 850-2300
Fax: (972) 850-2301
(District of Columbia, Virginia; Maryland when the claimant's residence has a zip code other than 21***)
Linda DeCarlo,
District Director
(202) 513-6800
U.S. Dept. of Labor, OWCP
800 N. Capitol Street, N.W., Room 800
Washington, D.C. 20211
(202) 513-6800
(D.C., Maryland and Virginia)
Fax: (202) 513-6806
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