United States
Department of Justice

Performance Indicators:

• Availability and accessibility of shelters and other services for victims of domestic abuse.

• Incidence of injury or death attributable to domestic violence.

• Timely and appropriate intervention by law enforcement.

The Department is dedicated to making the legal system of the United States work fairly for all Americans. The Department's litigating divisions and United States Attorneys work together to enforce our Nation's environmental, civil rights, antitrust, tax and civil justice laws. In addition, we represent the interests of the Federal Government in cases before the Supreme Court and other courts, advise the President on constitutional matters and legal issues involving the execution of the laws of the United States, and protect the constitutional prerogatives of the Executive Branch.

The Department works to ensure that the Federal Government speaks with one voice with respect to law. It does this by maintaining effective working relationships between its six national litigating divisions and the 94 U. S. Attorneys' Offices located throughout the country. This approach provides for flexibility, balance and consistency in legal activities and maximizes the resources, skills and perspectives available to deal with particular cases (e.g., from extensive subject matter expertise to seasoned trial experience, from a national vantage point to a local one).

Priorities

We will increase compliance with civil rights laws in the areas of fair housing, fair lending, voting, education, employment, hate crimes, police misconduct and persons with disabilities. We will create an enforcement atmosphere that deters unreasonable restraints of trade and monopolistic business practices; provide a strong and effective criminal and civil enforcement effort under the pollution control and wildlife and resource protection statutes; and ensure that the Federal tax laws are enforced fairly, correctly and in a uniform manner. We will actively protect the rights of Indians. In addition, we will establish strong relationships with the many agencies that refer cases and matters to us so that they receive the highest quality of service. We will protect the Federal fisc through affirmative and defensive litigation. Finally, we will ensure that our attorneys have available to them the necessary technological resources needed to litigate successfully extraordinarily large, complex and high stakes cases.

Goal 1: Protect the civil rights of all Americans.

Strategies:

• Promote compliance with the country's civil rights laws.

• Emphasize pattern or practice cases and pursue effective remedies within existing law.

• Defend against challenge to laws and programs that promote opportunity for traditionally excluded individuals.

• Bring coordinated enforcement actions to address interrelated problems, whenever possible.

• Actively involve the State Attorneys General in appropriate enforcement actions.

• Strengthen relations with other Federal agencies which are the "first-line" enforcers of many civil rights laws.

• Impact of pattern or practice cases initiated.

• Impact of cases brought in conjunction with local U.S. Attorneys and/or State governments.

• Use of Alternative Dispute Resolution (ADR) and other settlement techniques, where appropriate, as an alternative to litigation.

• Judgments, convictions or settlements in highest priority enforcement areas.

Goal 2: Safeguard America's environment and natural resources.

Strategies:

• Promote compliance with all applicable laws and regulations to advance the protection of the Nation's environment and natural resources by providing guidance and information to the regulated community about the Department's enforcement goals.

• Vigorously pursue both civil and criminal cases against those who violate laws that protect public health, the environment, and natural resources.

• Fulfill U.S. Trust responsibilities to individual Indians and Indian tribes through litigation on behalf of Indian interests.

• Defend against suits challenging statutes and agency actions that protect public health, the environment, and natural resources.

• Work cooperatively with other Federal agencies, including the Environmental Protection Agency, States, local law enforcement, and community representatives in developing and bringing civil and criminal enforcement actions and encourage more use of ADR where appropriate.

• Impacts of litigation, e.g., the number, significance and quality of enforcement actions brought; environmental benefits obtained through injunctive relief and otherwise; successful and appropriate remedies and penalties for violations; environmental cleanup costs recovered; natural resources protected, environmental regulations and agency actions defended, and trust responsibilities to Indians satisfied.

• Appropriate cooperation and training with U.S. Attorneys, States or local enforcement authorities.

• Judgments, convictions or settlements in high priority enforcement areas.

• Use of settlement, ADR, or other alternatives to litigation, where appropriate, as an alternative to litigation.

• Appropriate representation of government agencies, including consultation and pre-litigation counseling.

• Just defense of the public fisc.

• Compliance with applicable Department policies, such as those concerning tribal sovereignty and environmental justice.

Goal 3: Promote competition in the United States economy through enforcement of, improvements to, and education about, antitrust laws and principles.

Strategies:

• Identify and pursue criminal behavior and civil non-merger violations of the law, and review merger transactions; establish and use international enforcement agreements; enhance the analytical framework under which mergers are reviewed; and coordinate with local, State, Federal and international antitrust enforcement authorities.

• Participate in inter-agency rule-makings, task forces, and regulatory processes, and in legislative development; develop case law as appropriate; participate in national and international competition and trade organizations; and coordinate with international antitrust authorities to improve antitrust laws and policies as they affect the U. S. economy.

• Provide information and guidance to the business community, consumers, and local, State and Federal authorities through the business review procedure, tailored outreach programs, and the development and publication of antitrust guidelines, policy statements, speeches, articles, and press releases.

• Total dollar volume of commerce affected in instances where the Department's Antitrust Division has taken specific action that resulted in less anti-competitve behavior.

• Judgments, convictions or settlements in high-priority enforcement areas that impact consumers.

• Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation.

• Number and reach of national and international laws, policies, practices and procedures in instances where the Antitrust Division has played some role in the establishment of such laws, policies, practices and procedures that resulted in increased procompetitiveness of the national or international environment.

• Size and scope of audiences reached in instances where the Antitrust Division has undertaken activities that resulted in greater awareness of antitrust law.

Goal 4: Promote the fair, correct and uniform enforcement of the Federal tax laws and the collection of tax debts.

Strategies:

• Foster voluntary compliance and resolve civil tax litigation in a manner that promotes the fair and uniform treatment of taxpayers.

• Vigorously and fairly pursue civil and criminal cases against those who violate our tax laws.

• Enhance financial litigation and debt collection efforts through automation improvements.

• Continue to assist in the development of Federal tax policy.

• Resolution of tax cases that maintain fair and uniform treatment of taxpayers.

• Judgments, convictions, or settlements in high priority enforcement areas.

• Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation.

• Tax debts collected.

Goal 5: Represent the United States in all civil matters for which the Department of Justice has jurisdiction.

Strategies:

• Protect the U. S. Treasury against unwarranted monetary claims, assure appropriate payments for meritorious claims, maximize monetary recovery for injury and damages to Federal property, and assert the Federal Government's commercial interest in defensive litigation.

• Resolve disputes prior to and during litigation by using negotiations and ADR to make the most efficient use of our resources.

• Recover money owed to the Federal Government as the result of fraud, loan and contract defaults, and unsatisfied judgments; combat health care fraud through the vigorous implementation of civil remedies provided by the False Claims Act and the Health Insurance Portability and Accountability Act.

• Defend against challenges to Federal programs, policy initiatives and statutes, and enforce remedies for violations of statutory based Federal program requirements.

• Protect consumers against dangerous products, adulterated or mislabeled food and drugs, and unfair or fraudulent practices through the enforcement of consumer protection statutes and regulations; and defend Federal regulations restricting the sale and distribution of tobacco products to protect children and adolescents.

• Administer, improve and, where appropriate, expand programs to fairly resolve classes of claims such as the Childhood Vaccine Injury program and the Radiation Exposure Compensation program.

• Enforce the Nation's immigration laws by defending administrative decisions and INS programs and policies.

• Closed affirmative monetary cases where at least 85 percent of monetary amount claimed by the Government is recovered.

• Closed defensive monetary cases where at least 85 percent of amount claimed against the Government is defeated.

• Successfully resolved non-monetary trial cases .

• Successfully resolved appellate cases.

• Judgments, convictions, or settlements in highest priority enforcement areas.

• Use of ADR and other settlement techniques, where appropriate, as an alternative to litigation.

One of our most important duties is to administer the Nation's immigration laws fairly and effectively. In doing so, we maintain America's tradition as a Nation of immigrants. We provide for the lawful entry of persons and assist those eligible persons who wish to become citizens. At the same time, we deter illegal immigration by controlling our borders and apprehending and removing those who violate our immigration laws.

Priorities

We will continue to work towards making the Immigration and Naturalization Service (INS) an effective and professional organization. We will improve its infrastructure and processes, including its use of advanced technology and the reliability and integrity of its data systems. We will demonstrate its capability to fairly but firmly administer and enforce our Nation's immigration laws. We will strengthen control over our borders. We will work to find and deport those who are here illegally. And we will deliver services and grant benefits to citizens and legal residents in a timely, consistent, appropriate and fair manner.

Goal 1: Enhance the integrity and integration of data and data systems operated by the INS in order to establish fully integrated data systems supporting the enforcement and service functions of the INS; enhance the sharing of relevant data with other Federal agencies; and support INS management and decision making processes.

Strategies:

• Strengthen and improve the INS technology infrastructure.

• Develop, implement, deploy and improve major enforcement and service/benefits systems including ENFORCE (Enforcement Case Tracking System), IDENT (Biometrics Identification System), and CLAIMS (Computer Linked Application Information Management System).

• Develop, implement and improve internal INS administrative systems that maintain data on workload, personnel and financial resources.

• Improve the integrity, reliability, accuracy and accessibility of INS records.

• Expand the electronic exchange of data with mission partners, including the Department of State, the U.S. Customs Service, State and local governments, and others.

• Full deployment of the INS technology infrastructure project by no later than the end of fiscal year 1998.

• Degree to which major systems projects (including ENFORCE, IDENT and CLAIMS) meet cost, schedule and performance targets.

• Percentage of INS records automated.

• Degree of electronic data exchange.

Goal 2: Deliver services to the public in a timely, consistent, fair and high quality manner.

Strategies:

• Establish and maintain an asylum process that is fair and timely, and that denies meritless claims quickly without discouraging legitimate seekers of asylum.

• Encourage eligible persons to become citizens by establishing and maintaining a naturalization process that is fair, accurate and timely.

• Make "user friendly" customer service an integral, permanent aspect of all INS activities.

• Provide employers, benefit providers and other appropriate entities with the information, assistance and tools needed to allow them to comply with the laws while safeguarding the civil and privacy rights of citizens and aliens alike.

• Establish and maintain automated systems that provide reliable, timely, and accessible alien status verification.

• Degree to which applications for asylum, naturalization, adjustment of status or other benefits are processed in accord with standards for timeliness and accuracy.

• Level of satisfaction by customers of selected INS services.

• Extent of availability, and rate of successful use, of verification services that support employers, benefit providers, and other appropriate entities.

Goal 3: Secure the land border, ports of entry and coasts of the United States against illegal migration through effective use of technology and personnel resources focused on enhancing the deterrence to entry and apprehending and removing those who attempt to enter illegally.

Strategies:

• Prevent illegal entry by comprehensive border protection programs, including increased Border Patrol strength.

• Concentrate resources at the major problem sources, ports of entry and border points.

• In coordination with other agencies and through enhanced integration of INS' overseas, border and interior intelligence operations, gather, analyze, and disseminate intelligence regarding illegal migration to target enforcement efforts on criminal activities, smuggling, fraud, and terrorism.

• Percentage of time that Border Patrol Agents devote to actual border control operations.

• Effectiveness of efforts to apprehend persons attempting illegal entry.

• Shift in traditional illegal crossing and drug smuggling traffic patterns along the border.

• Fee increases by smugglers of illegal entrants.

• Lower crime rates in U.S. cities located near the border.

• Ability to target enforcement efforts based on the quality and utility of intelligence products developed and disseminated by the INS' intelligence structure.

Goal 4: Facilitate lawful travel and commerce across the borders of the United States.

Strategies:

• Expand the use of techniques and technologies that promote and expedite lawful entry, including cooperative strategies with other agencies and foreign governments.

• Establish additional dedicated commuter lanes and increase the number of preregistered DCL participants.

• Work cooperatively with the U.S. Customs Service and other Federal agencies at ports of entry.

• Percent of low risk air passengers cleared through the primary inspections process within 30 minutes or less.

• Percent of low risk land border crossers cleared through inspections within 30 minutes or less.

• Number of dedicated commuter lanes or other automated facilitation technologies deployed.

• Level of customer satisfaction

Goal 5: Maximize deterrence to unlawful migration and enforce immigration laws in the interior through effective and coordinated use of resources to reduce the incentives of unauthorized employment and assistance; remove deportable/inadmissible aliens expeditiously; address interior smuggling and benefit and document fraud; and increase inter-governmental cooperation and the integration of activities among law enforcement entities at all levels of government.

Strategies:

• Focus enforcement efforts in geographic areas and employment sectors that have a high probability of violations.

• Combat fraudulent document production, sales and use by increasing the security features, and reducing the number, of INS documents allowed for obtaining employment and benefits.

• In cooperation with the Executive Office for Immigration Review and other agencies, identify, process and remove those criminal aliens eligible for deportation who are incarcerated in Federal, State and local institutions.

• Provide adequate, safe, humane and efficiently run detention bedspace and a transportation capability that meets alien detention and removal obligations. Link the detention space and transport systems to ensure maximum operational efficiency.

• Increase prosecution and forfeiture activities to dismantle criminal, smuggling, and fraud organizations.

• Strengthen coordination with state and local law enforcement entities to identify, detain, and remove aliens, particularly those involved in violent gangs and criminal activities and to undertake targeted enforcement operations.

• In coordination with other government entities, target worksite enforcement activities toward employers who hire unauthorized workers in general and in selected industry and geographic areas to reduce the number of individuals working under forced labor conditions or "sweatshops."

• In coordination with other agencies and through enhanced integration of INS' overseas, border and interior intelligence operations, gather, analyze and disseminate intelligence regarding illegal migration to target enforcement efforts on criminal activities, interior smuggling, fraud, and terrorism.

• Engage in partnerships with the States, local entities, and employers to facilitate replacement of unauthorized workers with legally authorized workers.

• Effectiveness of targeted enforcement undertaken in high density unauthorized employment geographical areas and industries.

• Effectiveness in preventing the use of fraudulent documents, e.g., number of such documents removed from circulation, and number of document fraud vendors and facilitators successfully prosecuted.

• Prosecutions, fines, and assets seized of employers, smugglers, and fraud vendors and facilitators.

• Increases in employer compliance rates.

• Number and quality of partnerships to facilitate use of authorized workers, and number of jobs freed up for authorized workers.

• Number of criminal aliens removed and percentage of criminal aliens subject to expulsion who are removed after completion of their prison sentence.

• Ability to target enforcement efforts based on the quality and utility of intelligence products developed and disseminated by INS intelligence entities.

• Removal of non criminal aliens who are inadmissible or deportable.

Goal 6: Expedite the adjudication of immigration cases while insuring due process and fair treatment for all parties.

Strategies:

• Hire, train and deploy immigration judges in cities and institutions in order to manage effectively the projected caseload resulting from strengthened immigration enforcement.

• Completion of 95 percent of immigration cases involving incarcerated criminal aliens prior to the alien's earliest possible release date.

• Timely completion of all other immigration cases.

Goal 7: Improve the development and implementation of immigration related policies and practices by incorporating input from a broad range of internal and external contacts.

Strategies:

• Develop and maintain a broad range of internal and external contacts and mechanisms for information collection and analysis of opportunities to cooperate with state and local communities and groups, including law enforcement agencies.

• Work proactively and collaboratively with internal and external individuals, groups, and organizations to encourage and facilitate constructive involvement of a broad range of community groups in INS activities.

• Involve internal and external groups and individuals in joint problem-solving efforts, as necessary.

• Level of timeliness and responsiveness in identifying and assessing immigration related issues (geographic, demographic, or functional).

• Level of involvement of appropriate parties in developing enforcement and service delivery standards and procedures that represent the interests and sensitivities of the variety of communities in which INS conducts its activities.

• Increased satisfaction of community groups that their comments, feedback, and suggestions are heard and acted upon in an appropriate manner.

The Department is responsible for the detention and incarceration of persons in Federal custody. We protect society by confining detainees and prisoners in safe, secure and humane environments.

Priorities

Our highest priority is to provide for the safe, secure and humane confinement of persons who are detained (either awaiting trial, a hearing on their immigration status or deportation) or who are have been convicted and sentenced to imprisonment. We will ensure that all convicted, dangerous felons are housed securely, at their appropriate security level and for the full term of their sentence. We will provide program opportunities to help meet their needs and facilitate their successful reintegration into society, consistent with community expectations and standards.

Goal 1: Provide for the safe, secure and humane confinement of persons who are detained while awaiting trial or sentencing, a hearing on their immigration status, or deportation.

Strategies:

• Maintain and operate the Federal detention program through a coordinated and cost effective management approach.

• Work cooperatively with State and local governments to obtain needed detention bedspace and services.

• Operate efficiently and effectively the Justice Prisoner and Alien Transportation System (JPATS).

• Extent to which adequate and sufficient detention bedspace is available.

• Cost effectiveness of JPATS.

Goal 2: Ensure that sufficient prison capacity exists so that violent and other serious criminal offenders are imprisoned to the fullest extent of the law.

Strategies:

• Increase Federal prison bedspace by constructing and activating new facilities, and exploring opportunities for the renovation and expansion of existing facilities.

• Pursue negotiations with other government units to consider property transfers, joint use contracts, and other cooperative arrangements.

• Continue the careful use and evaluation of secure alternatives to traditional incarceration for nonviolent offenders, including Comprehensive Sanctions Centers and Home Confinement strategies where appropriate.

• Amount of new bedspace activated.

• Overcrowding level compared to prior year.

• Effectiveness in placing eligible inmates in community corrections bedspace, including Home Confinement and Comprehensive Sanctions Center programs.

Strategies:

• Ensure an appropriate level of properly trained and equipped staff.

• Ensure compliance with environmental, health and safety regulations.

• Ratio of staff to inmates in the Federal Prison system.

• Escapes, assaults, suicides and homicides that occur in Federal institutions.

• Compliance with environmental, health and life/safety regulations.

Goal 4: Provide productive work, education, medical and other programs to meet inmate needs and facilitate their successful reintegration into society, consistent with community expectations and standards.

Strategies:

• Expand and improve the quality of prison work and education programs to minimize inmate idleness and develop marketable skills.

• Continue to develop and expand the availability of quality drug treatment programs.

• Provide necessary quality health care to inmates and detainees while controlling costs.

• Provide programs to meet the requirements of "special needs offenders."

• Ensure equitable opportunities for all recognized faith groups.

• Accreditation of Federal institutions by the American Correctional Association and by the Joint Commission on Accreditation of Hospital Organizations.

• Eligible inmates obtaining a high school diploma or equivalent.

• Eligible inmates who successfully complete drug treatment programs while in the custody of the Federal Government.

• Level of participation in programs offered for "special needs" offenders.

• Health care costs for Federal inmates and detainees relative to the consumer price index medical adjusted costs.

• Worship and non-worship programs offered to Federal inmates.

The Department plays a key role in the administration of the justice system at the Federal, State and local levels. We support the Federal courts by providing security services and ensuring that defendants and witnesses appear as ordered. We support State and local justice systems by providing training, research and other technical assistance to them and by offering national leadership in addressing problems of common concern. We also work to ensure the efficient administration of the Nation's bankruptcy system.

Priorities

We will continue to protect Federal judges and ensure the safe and secure operation of the Federal court system. We will strongly support State and local crime fighting efforts and be an effective partner with States and localities in ensuring that to the extent possible Federal resources are brought to bear in the most effective and timely way.

Goal 1: Protect the Federal judiciary and ensure the safe and secure operation of the Federal court system.

Strategies:

• Provide for the security of all Federal judges and courts.

• Assure both the short-term and the long-term safety of Federal witnesses.

• Ensure the timely courtroom appearance of defendants and prisoners in Federal custody.

• Threats to or incidents affecting the security of Federal court facilities and all individuals within court facilities.

• Establishment of standards for security of Federal court facilities and all individuals within court facilities.

• Threats to, and incidents affecting, the security of Federal witnesses.

Goal 2: Support improved criminal and juvenile justice capabilities at the State and local levels and in Indian country by providing high quality training, research, evaluation and assistance with new technologies, and, if requested, direct operational support for resolving unusual crime problems.

Strategies:

• Provide training and other technical assistance to State and local governments to increase professionalism in all areas, including forensic and investigative.

• Conduct research and development on justice system issues; test and evaluate promising approaches.

• Provide statistical information and reports on Federal, State and local justice activities.

• Transfer investigative and forensic systems and technology to State and local law enforcement.

• Promote the exchange of information among civil and criminal justice researchers and practitioners at all levels of government.

• Forensic examinations performed at the request of State and local agencies.

• Client satisfaction levels with training provided.

• The extent to which State and local crime laboratories operate technology based investigative and forensic systems resulting from a partnership or other support from DOJ components.

• Effectiveness in replicating promising new programs.

• Research and statistical reports produced and disseminated.

• Level of satisfaction of researchers and practitioners with products received.

Goal 3: Promote the participation of victims and witnesses throughout each stage of criminal and juvenile justice proceedings at the Federal, State and local levels and in Indian country.

Strategies:

• Ensure that all Federal law enforcement officers and prosecutors are specifically trained in their victim/witness responsibilities.

• Make restitution to the victim a critical component of the Federal prosecutorial process and encourage expansion of those measures by State systems.

• Deliver direct services and technical assistance, where appropriate, to States, localities, and Indian tribes and organizations in adopting effective victim and witness participation strategies.

• Timely notification to victims and witnesses of rights, including participation in hearings.

• Allocation of personnel, the development of an automated case tracking system, and the delivery of training to Department components responsible for implementing the provisions of the Attorney General guidelines on victim and witness assistance.

• Proficiency of Federal enforcement personnel in understanding and communicating victim and witness rights.

Strategies:

• Provide administrative support to move cases expeditiously through the bankruptcy process.

• Maintain and promote uniform fee and expense guidelines relating to the employment of professionals and others in bankruptcy cases.

• Ensure that parties adhere to the standards of the law, and police for embezzlement and other abuses.

• Inactive bankruptcy cases remaining on open case dockets of the bankruptcy courts.

• Negative audit and financial review findings.

• Proportion of violations referred to investigative authorities that are investigated and resolved.

• General compliance of fee and expense requests with policies covering allowable trustee costs.

Our goals in law enforcement, legal representation, immigration, and our other operational areas are clear and straightforward. We realize, however, that these goals cannot be achieved without a management approach and commitment that is equally clear, as well as dynamic and forward looking.

Priorities

We will work better and more efficiently for all Americans. We will be a modern, highly professional organization that delivers quality services to our customers at the least possible cost and that deserves the trust and confidence of the American people.

Goal 1: Strengthen oversight and integrity programs, ensure consistent accountability and emphasize our core mission responsibilities.

Strategies:

• Use training and other communication vehicles to reinforce employee adherence to the highest ethical standards of conduct.

• Focus audit, inspection and other evaluative efforts on ways in which overall program accountability and performance can be strengthened.

• Reassess and, if necessary, eliminate or restructure functions that are not vital to our core missions.

• Decrease in the ratio of substantiated investigations of misconduct to the number of employees onboard.

• Identification of non-core functions to be eliminated, devolved to State or local government, or privatized.

Goal 2: Meet or exceed the expectations of our customers.

Strategies:

• Develop customer service plans and standards, monitor their implementation, and solicit customer feedback.

• Provide information to the public and to stakeholders in an open, timely and complete manner, as appropriate.

• Establishment and publication of customer service standards.

• Degree to which standards are met or exceeded.

• Effectiveness in responding to requests under the Freedom of Information Act or other citizen inquiries in a timely and appropriate manner.

Goal 3: Achieve excellence in management practices.

Strategies:

• Streamline and modernize operational and support processes.

• Provide timely, useful and reliable budget, accounting and performance data to support decision making.

• Integrate planning, reporting and decision making processes, including those for human resources, budget, financial management, and program performance.

• Ensure sound and effective financial management policies and practices.

• Effectively manage assets seized and forfeited.

• Processes streamlined or modernized through "re-engineering"and other techniques.

• Establishment of an effective and ongoing department-wide strategic planning process and performance measurement system integrated with other planning and reporting systems.

• Degree to which data produced by Department budget, accounting and performance systems are timely, useful to decisionmakers and reliable.

• Department-wide audited financial statements produced.

• Time from forfeiture of assets to disposition.

Goal 4: Make effective use of information technology (IT).

Strategies:

• Develop and implement a Department of Justice information technology architecture that provides a common, standards based infrastructure; ensures interconnectivity and interoperability; and provides adequate safeguards against unwarranted, inappropriate and unauthorized access or use of Justice systems.

• Develop and implement a Justice Consolidated Network to support data, text, image, and video transmissions within the Department and between the Department and external organizations.

• Implement a systematic process for selecting, controlling and evaluating IT investments in order to improve program performance, manage risk, and control costs.

• Certify information systems in accordance with Federal requirements and Departmental policy to achieve adequate operational security and protect sensitive data.

• Increase in percentage of missioncritical information technology projects meeting cost, schedule and performance targets.

• Increase in interoperability of information systems within DOJ and with mission partners.

• Increase in percentage of information systems operating securely at a known level of risk.

• Extent to which Departmental components are able to communicate by email.

Goal 5: Ensure a motivated and diverse workforce that is well trained and empowered to do its job.

Strategies:

• Provide training and career development opportunities.

• Promote a diverse workforce at all levels, including managerial and supervisory positions.

• Offer a range of progressive work-life options that help employees balance professional and personal demands.

• Provide a safe and healthful workplace.

• Provide workspaces where employees can perform their jobs effectively, efficiently, and safely.

• Rate of employee satisfaction with training provided.

• Establishment of simplified and fair performance appraisal and reward system.

• The existence of Federal hiring practices and Federal training programs that foster diversity in the workforce.

• Availability of flexible work schedules and information on other work-life options.

• On-the-job illness and injury rates.

• Quality of the work space environment.