1. What is MySales?


2. How is MySales used?


3. Who Uses MySales?


4. Is a password or other security information needed to log-on to MySales?


5. How do I maintain/access a copy of the Custodial User and Custodial Maintenance Access Request Form?


6. How long do items stay in MySales?


7. Do I receive notification if the item does not sell?


8. What can I expect to receive if the item sells?


9. What is my Agency/Bureau Code?


10. Who is my National Utilization Officer?


11. Who is my Area Property Officer?


12. What happens if I forget my password?


13. How long does it take for an item to be lotted to a sale?


14. Will someone contact me before the property is lotted to a sale?


15. When I withdraw an item in MySales is GSA notified?

MySales is a website that will offer customer agencies the benefit of managing their personal property. MySales offers two user screens that will allow custodians and property managers to monitor the status of their surplus and exchange sale property that has transitioned into the GSA Sales Program.

MySales is divided into two distinct functional areas. The first is the Custodial Functions module which is an item management tool. By using MySales, property officers and custodians will be able to report a new item for sales, modify line item data, review sale items status, respond to messages that are sent to you from GSA, and withdraw items from sale. Eventually custodians will be able to post pick-ups from remote locations.

A second programs screen, the Custodial User Maintenance, will be used by only personnel designated by the agency to assign and monitor the access of custodians and other property personnel.

Users of the Custodial Functions program will range from the reporting offices' personnel to the warehouse custodians. The Custodial User Maintenance is a more controlled screen, and is available only to those authorized officials and designated persons appointed by their agency.

Yes, an Access and Password Code are required to gain access to MySales. Requests for access must be in writing, on activity letterhead and sent by U.S mail, fax or email. Agencies should designate personnel to serve as primary Custodial administrators who can add, modify or delete secondary users. All requests must be sent to:

Deborah Leith
MySales Coordinator
2200 Crystal Drive
Crystal Plaza 4, Room 706
Arlington, VA 20406
Telephone Number: (703) 605-2913
Fax Number: (703) 605-9833
Email Address: deborah.leith@gsa.gov

Click here to download: Custodial user and Custodial Maintenance Access Request Form.

The status for items remain available in MySales indefinite until removal dates are posted and then only after removals are posted, the items are stored 4 complete fiscal years plus the current fiscal year. The only exception is for items Returned/Withdrawn to the owning agency; these items are only available up to 1 year after the item is returned/withdrawn.

If the item does not sell after agreed attempts by the owning agency and GSA, a return letter or an email will be sent to the owning agency point of contact providing guidance for local disposition or abandonment/destruction.

When an item sells, a copy of the Purchaser's Receipt and Authority to Release Property will be sent via email at the time of payment to the owning agency if an email address was provided, otherwise, a copy will be faxed/mailed.

Your Agency/Bureau codes can be found at the top of the MySales website by clicking on the Agency/Bureau Code option.

Agency Bureau Codes List

Your National Utilization Officer can be found at the following link:

National Utilization Officer (NUO) List

Your Area Property Officer can be found at the following link:

Area Property Officer (APO) List

If you forget your password, please notify the MySales Helpdesk; they will reset your password. The Helpdesk can be reached by phone (Toll Free) at 1-866-333-7472 or by email at mysales.helpdesk@gsa.gov.

The average Sales disposal time is 33 days from the receipt of items in Sales to the time the item is paid. If items have not been lotted to a sale in a timely manner, you should click on "CONTACT US", which is located in the upper right-hand corner, select the region which handles the state where your property is located and inquiry to the status. Be sure to include in the email, the Item Control Number(s) in question and your contact information.

The Sales Contracting Officer will contact you if additional information is needed or they will provide you an "advanced" copy of the listing of your item descriptions and the sale details (date, time) for your review and concurrence.

Yes, they are made aware of withdraws via an internal report.