Department of Justice/Community Relations Service
TITLE: Community Relations Service Information System
ACRONYM: CRSIS
ORIGINATOR:
Department/Agency Name: U.S. Department of Justice
Major Organization Subdivision: Community Relations Service
Minor Organization Subdivision:
Name of Unit: Information Technology
Street Address: 600 E Street, NW, Suite 6000
City: Washington, D.C.
State:
Zip Code: 20530
Country: United States
Hours of Service: 9:00 a.m. - 5:30 p.m.
Telephone: (202) 305-2935
FAX: (202) 305-3009
E-Mail Address: http://www.usdoj.gov/crs.htm
ABSTRACT: The CRSIS system is database management system that CRS uses to capture,
store, analyze, and disseminate within the agency information about its conflict prevention and
resolution activities.
PURPOSE: The purpose for maintaining the CRSIS system records is to provide CRS the data
necessary to prepare weekly reports to the Attorney General and other components of the
Department of Justice that have a need to know about CRS case work. The information
maintained by this system is also used to prepare annual reports to Congress and is used by CRS
to assist governors, mayors, police chiefs, and school superintendents, assess underlying
conditions that might lead to racial and ethnic conflict, violence and civil disorder.
ACCESS CONSTRAINTS: All records in CRSIS are protected from unauthorized access
through appropriate administrative, physical, and technical safeguards. These safeguards include
restricting access to those with a need-to-know to perform their official duties, using passwords
and/or encrypting data communications.
USE CONSTRAINTS: Users of the CRSIS system will be restricted to only those privileges
necessary to perform assigned tasks. In addition, information stored in CRSIS is covered under a special confidentiality clause in the statutory establishment of the Agency (U.S.C. 2000g(2)b: . . . "the Service shall hold confidential any information acquired in the regular performance of its duties upon the understanding that it would be so held. No officer or employee of the Service shall engage in the performance of investigative or prosecuting functions of any department or agency in any litigation arising out of a dispute in which he acted on behalf of the Service."
AGENCY PROGRAM: The Community Relations Service is the Department's "peacemaker"
for the community conflicts and tensions arising from differences of race, color, and national
origin. Created by the Civil Rights Act of 1964, CRS is the only Federal agency dedicated to
assist State and local units of government, private and public organizations, and community
groups with preventing and resolving racial and ethnic tensions, incidents, and civil disorders,
and in restoring racial stability and harmony. CRS facilitates the development of viable, mutual
understandings and agreements as alternatives to coercion, violence, or litigation. CRS does not
take sides among disputing parties and, in promoting the principles and ideas of non-discrimination, applies skills that allow parties to come to their own agreement. In performing
this mission, CRS deploys highly skilled professional conciliators, who are able to assist people
of diverse racial and cultural backgrounds.
SOURCES OF DATA: Data contained in CRSIS is inputted by CRS conciliation specialists who
perform CRS case work in the Regional and Field offices.
RESPONSIBLE OFFICE FOR DISTRIBUTING INFORMATION (if different from
originator):
Originator
ORDER PROCESS: A request for access to records from the system will be made in writing as
a "Freedom of Information/Privacy Act" request. All requests are subject to CRS' confidentiality
provision that states, "CRS conciliators are required by law to conduct their activities in
confidence, without publicity, and prohibited from disclosing confidential information. Requests
for access to information must be addressed to the Director, Community Relations Service, 600
E Street, NW, Suite 6000, Washington, D.C. 20530.
OFFICE OF CONTACT FOR FURTHER INFORMATION (if different from originator): Originator
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