STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
1.1.1. |
Percent of resolved private sector charges benefitting victims
of discrimination. |
X |
X |
20% |
21.3% |
20% |
22% |
1.1.2. |
Percent of newly filed, administratively processed private
sector charges resolved within 180 calendar days. |
X |
X |
X |
X |
60% |
60% |
1.1.3. |
Percent of sampled district office charge files with
information supporting the categorization of the charges as "A,"
"B," or "C" and any necessary attorney involvement. |
X |
X |
X |
X |
90% |
90% |
1.1.4. |
Percent of "A-1" charges received in the fiscal year with
on-site investigations. |
X |
X |
X |
X |
At least 70% |
At least 70% |
1.1.5. |
Percent of "A" charges where attorneys are available to advise
investigators. |
X |
X |
X |
X |
100% |
100% |
1.1.6. |
Percent of the cases filed in court involving multiple
aggrieved parties (MAPs) or discriminatory policies. |
32% |
28.5% |
32% |
36% |
36% |
36% |
1.1.7. |
Percent of cases litigated during the fiscal year with
investigators assigned. |
X |
X |
X |
X |
no less than 5% |
no less than 5% |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
1.2.1. |
Percent of closed Hearings cases over 180 days old. |
X |
X |
5% reduction of cases over 180 days old at
beginning of FY2000. |
6.8% reduction. |
20% of closures are 360-days old and older. |
20% of closures are 360-days old and older. |
1.2.2. |
Percent of Hearings cases resolved within 180 days. |
X |
X |
X |
X |
20% of cases received in FY2001. |
20% of cases received in FY2002. |
1.2.3. |
Percent of closed Appeals cases 500-days old or older. |
X |
X |
20% |
33% |
30% |
30% |
1.2.4. |
Percent of Appeals cases resolved within 180 days. |
X |
X |
10% of cases received in FY2000. |
21.9% |
20% of cases received in FY2001. |
20% of cases received in FY2002. |
1.2.5. |
Percent of Appeals resolved within 180 days involving breach of
settlement agreements filed within the first 3 quarters of the
fiscal year. |
X |
X |
X |
X |
50% |
50% |
1.2.6. |
Percent of Appeals resolved within 180 days alleging
non-compliance with an agency's final action or final decision
filed within the first 3 quarters of the fiscal year. |
X |
X |
X |
X |
50% |
50% |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
2.1.1. |
The number of consultations with employer stakeholders
on operational and legal issues. |
500 |
1,232 |
1,200 |
1,213 |
1,200 |
1,200 |
2.1.2. |
The number of representatives of private sector and federal
sector employers attending technical assistance activities,
other than Revolving Fund activities. |
10,000 |
46,500 |
At least 46,500 |
49,766 |
50,000 |
50,000 |
2.1.3. |
The number of outreach events provided to employers to
encourage participation in EEOC's mediation program. |
X |
X |
X |
X |
250 |
250 |
2.1.4. |
The number of small employers with approximately 15-99
employees provided EEOC's education and information materials, as
part of a special outreach initiative. |
X |
X |
X |
X |
5,000 |
5,000 |
2.1.5. |
The number of Revolving Fund activities conducted for private
sector and federal sector employers. |
75 |
292 |
175 |
296 |
275 |
275 |
2.1.6. |
Develop and implement an outreach plan for fiscal years
2000-2002 to provide education and technical assistance and to
proactively distribute EEOC's education and information materials
to small private sector employers and to federal sector
employers. |
Develop plan. |
Plan developed |
Implement plan activities for FY2000. |
Implemented FY2000 activities. |
Implement plan activities for FY2001. |
Implement plan activities for FY2002. |
2.1.7. |
The number of outreach, education, or other technical
assistance activities conducted to assist federal agencies
make EEO program improvements, including establishing alternative
dispute resolution (ADR) programs throughout the EEO process. |
X |
X |
X |
X |
At least 120 |
At least 120 |
2.1.8. |
The number of on-site evaluations of federal agency EEO
programs conducted. |
X |
X |
14 |
20 |
20 |
20 |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
2.2.1. |
The number of consultations with employee stakeholders
on operational and legal issues. |
500 |
1,533 |
1,200 |
3,918 |
3,900 |
3,900 |
2.2.2. |
The number of employees and employee
representatives provided EEOC's education and information
materials, including representatives from under-served groups or
communities. |
X |
X |
X |
X |
30,000 |
30,000 |
2.2.3. |
Develop and implement an outreach plan for fiscal years
2000-2002 to inform under-served constituencies of their
rights, and to proactively distribute EEOC's educational and
informational materials to employee stakeholders. |
Develop plan. |
Plan developed. |
Implement plan activities for FY2000. |
Implemented FY2000 activities. |
Implement plan activities for FY2001. |
Implement plan activities for FY2002. |
2.2.4. |
The number of additional EEOC publications most frequently
requested in an alternate format and translated and available in 7
alternate languages (Spanish, Haitian/Creole, Vietnamese, Russian,
Korean, Arabic and Chinese). |
X |
X |
X |
X |
Initiate efforts to make 15 publications
available by the end of FY2002. |
Make 15 publications available by the end of
FY2002. |
2.2.5. |
Make information about employment discrimination and the
federal EEO procedures available for the approximately 2 million
federal employees, using the EEOC's web site and other
innovative means. |
X |
X |
X |
X |
Make information available. |
Make information available. |
2.2.6. |
Provide EEOC informational materials to federal sector
employees and major employee groups identified in the
prior fiscal year(s) and give appropriate follow-up assistance when
contacted. |
X |
X |
X |
X |
Materials and assistance provided for those
identified in FY2000. |
Materials and assistance provided for those
identified in FY2000 and FY2001. |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
3.1.1. |
Train EEOC employees. |
Train all employees. |
Trained virtually all employees. |
Train employees implem. the Comp. Enf. Program
(CEP). |
Trained 82% of employees implem. CEP. |
Identify critical skill gaps and conduct
training to address them. |
Continue training in identified areas of
critical skill gaps. |
3.1.2. |
The number of training prototypes developed from approaches
identified for technology-based learning. |
X |
X |
X |
X |
Identify tech-based learning approaches. |
Develop at least one prototype. |
3.1.3. |
The number of training videos prepared on recently adopted
Commission guidance and distributed for EEOC employees. |
X |
X |
X |
X |
2 |
2 |
3.1.4. |
The number of EEOC offices piloting and implementing the
Quality Peer Review Program for the outreach and initial contact
phases of the private sector enforcement process. |
X |
X |
X |
X |
Pilot in 3 field offices.
Prepare to implement in FY2002. |
Implement in 5 field offices.
Develop an additional peer review module for investigations. |
3.1.5. |
The percent of participants rating each Technical Assistance
Program Seminar (TAPS) overall quality as acceptable or
better. |
X |
X |
X |
X |
90% |
90% |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
3.2.1. |
Prepare Question and Answer documents in a simplified format to
accompany all Commission approved policy. |
X |
X |
X |
X |
Prepare Q & As. |
Prepare Q & As. |
3.2.2. |
Prepare for the Chairwoman's consideration by October 1 the
proposed fiscal year regulatory agenda. |
X |
X |
X |
X |
Prepare agenda. |
Prepare agenda. |
3.2.3. |
Address the regulatory agenda by preparing for the Chairwoman's
consideration final regulations or notices of proposed regulations,
or recommendations that regulatory matters be postponed or not
completed and removed from the agenda. |
X |
X |
X |
X |
Address regulatory agenda. |
Address regulatory agenda. |
3.2.4. |
Percent reduction in the average number of days to process
internal EEO complaints from the previous fiscal year. |
X |
X |
15%
Use innovative approaches including ADR |
25%
Implemented ADR program & other innovative approaches |
15% |
15% |
3.2.5. |
Develop and deliver diversity training to EEOC supervisors and
managers. |
X |
X |
X |
X |
X |
Develop and deliver training. |
STATEMENT |
1999 |
2000 |
2001 |
2002 |
NO. |
|
Target |
Results |
Target |
Results |
Target |
Target |
3.3.1. |
Percent or number of streamlined, updated, or eliminated
internal directives in effect as of September 30, 1998. |
10% |
5% |
10% |
16% |
17 directives. |
8 directives. |
3.3.2. |
Implement a new integrated financial management system. |
Implement system. |
System implem. |
X |
X |
Complete transition plans for
implementation. |
Implement Core Accounting and Budget
Modules. |
3.3.3. |
Continue development, test and pilot a number of subsystems of
the EEOC's Integrated Mission System (IMS). |
X |
X |
Continue to develop IMS. |
IMS development continued. |
Test 4 subsystems: private sector, federal
sector, litigation and outreach. |
Pilot the 4 subsystems in field offices. |
3.3.4. |
Implement a new human resources and payroll system. |
X |
X |
X |
X |
Complete 2-year transition and
implementation of system. |
3.3.5. |
Develop and implement a new, standardized federal EEO Complaint
Collection and Reporting System to improve the collection of data
from federal agencies and provide more efficient reporting of
federal EEO complaints. |
X |
X |
Initiate development of federal EEO data
system. |
Identified requirements for a new data system
and initiated contractor selection. |
Complete 2-year system development
and implementation in 5 pilot federal agencies during FY2002. |
3.3.6. |
Conduct an OMB Circular A-76 review of the IT Systems Design,
Development and Programming activity. |
X |
X |
X |
X |
X |
Complete review in FY2002. |
3.3.7. |
Percent of properly completed travel vouchers paid within 15
business days after receipt in headquarters. |
X |
X |
X |
X |
80% |
90% |
3.3.8. |
Percent of full and open procurement actions for $25,000 or
more posted on, and provided the opportunity for submitting
electronic bids through, the government-wide Website for
procurement activity. |
X |
X |
X |
X |
X |
100% |
3.3.9. |
Percent of procurement actions for less than $25,000 awarded
within 25 business days after acceptance of the request. |
X |
X |
X |
X |
90% |
90% |
3.3.10. |
Average number of business days to reduce to, and maintain, for
awarding properly prepared procurement actions of $25,000 or
more. |
X |
X |
X |
X |
105 |
105 |
3.3.11. |
Number of calendar weeks, on average, to deliver a list of
qualified candidates (a certificate) to the requestor after the
request to post a vacancy announcement, assuming the Office of
Personnel Management (OPM) maintains open investigator
announcements and classifies, posts and issues certificates for
complex positions. |
X |
X |
X |
X |
Within 8 |
Within 6 |
3.3.12. |
Number of calendar days to complete each non-routine personnel
action requested. (These actions include
establishment/classification of positions, reasonable accommodation
requests, and some separation actions, i.e., involuntary
separations and transfers to other government agencies.) |
X |
X |
X |
X |
90 |
90 |
3.3.13. |
Number of calendar days to accurately complete routine
personnel actions received. (These actions include non-competitive
reassignments and promotions, changes in benefits and
accessions.) |
X |
X |
X |
X |
10 |
10 |