Background

Image of a man traveling

The President’s Management Agenda is an aggressive strategy for improving the management of the federal government. It focuses on five areas:

  • Strategic Management of Human Capital
  • Competitive Sourcing
  • Improved Financial Performance
  • Budget and Performance Integration
  • Expanded Electronic Government (E-Gov)

The goal of E-Gov is to make it easier for citizens, businesses, and government agencies to receive high quality and timely services. Twenty-five initiatives comprise the President’s E-Gov program. Through the use of technology, these initiatives will:

  • Provide rapid access to government information as well as the opportunity to transact business through the Internet;
  • Reduce costs by streamlining agency operations; and
  • Eliminate waste by consolidating duplicative services and programs.

E-Gov Travel, one of the E-Gov initiatives, was launched April 2002. The goal of E-Gov Travel is to reengineer the federal government’s travel process to realize significant cost savings and improve employee productivity.

This aggressive project will affect every civilian federal agency and department. (DoD employees will continue to use the Defense Travel System.)

The E-Gov Travel Program team worked diligently with its customers, stakeholders, and partners to garner support for governmentwide travel transformation. Representatives from more than 22 agencies worked with the E-Gov Travel team to develop collaborative solutions to meet common business needs. Additionally, members of the private sector logged more than 4,000 hours in support of this critical initiative.

In November 2003, three competitively bid, E-Gov Travel Service (ETS) contracts were awarded to:

  • CW Government Travel Inc. (CWGT) of San Antonio, Texas;
  • Electronic Data Systems Corp. (EDS) of Fairfax, Virginia; and
  • Northrop Grumman Mission Systems (NGMS) of Fairfax, Virginia.

These vendors will provide web based travel management services for the federal government over the next 10 years. Each vendor’s portion of the $450 million allocated for ETS over 10 years will depend on its success at competing for agency business.

A January 2004 amendment to the Federal Travel Regulation (part 301-50.3, page 85) requires the use of the E-Gov Travel Service. The ETS contract accommodates current travel agencies.

By May 2004 all three ETS vendors had passed rigorous testing and successfully performed live transactions, achieving Full Operational Capability. The first ETS task order was awarded in June 2004.

The E-Gov Travel Program Management Office will continue to collaborate with federal leadership and industry stakeholders to maintain its role as the "voice of E-Gov Travel."

E-Gov Travel Deployment Milestones

Last Reviewed 1/13/2009