If, by the end of 90 days from the date on which the complainant
filed the complaint, the recipient has failed to issue a Notice of
Final Action, the complainant or his/her representative may file a
complaint with the Director within 30 days of the expiration of the 90-
day period. In other words, the complaint must be filed with the
Director within 120 days of the date on which the complaint was filed
with the recipient.