Working Partners for an Alcohol- and Drug-Free Workforce
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May 9, 2009   
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Glossary of Terms

Term: Quality Control (QC)

Definition: A system instituted to maintain the output of a technical operation at a level that has been established as acceptable. It involves the setting of quality standards, continual appraisal of conformance to these standards, and in the absence of conformance, taking corrective action to establish or maintain the predetermined levels of performance.

 

 

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