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Americans With Disabilities Act (ADA)
Guide for Small Businesses and Other ADA Information
Government-wide disability information
disabilityinfo.gov
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Frequently Asked Questions (FAQs)
WHAT IS THE ADA? The Americans with Disabilities Act (ADA) gives federal civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications.
ADA GUIDE FOR SMALL BUSINESSES. This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services to the public. It provides guidance on how to make their services accessible and how tax credits and deductions may be used to offset specific costs.
ADA Guide for Small Businesses (PDF).
SECTION 508 OF THE REHABILITATION ACT: Section 508 of the Rehabilitation Act mandates that Federal departments and agencies make electronic and information technology (EIT) accessible to individuals with disabilities. This includes individuals with disabilities who are Federal employees or members of the public wishing to access information. SBA is committed to and is making every possible effort to ensure that all electronic and information technology developed, procured, maintained, or used by SBA is accessible to people with disabilities.
EIT refers to the set of tools that include, but is not limited to, software applications and computer hardware, telecommunications products (such as telephones), information kiosks and transaction machines, World Wide Web sites, video and multimedia, and office equipment (such as copiers and fax machines).
Achieving compliance with Section 508 is an ongoing process. If you have any problems or questions about accessing information on a particular page, please email your complaint to us. We will make sure that your comments are sent to the appropriate office within SBA.
Contact:
At this time, all SBA information should be accessible via screen readers and other accessibility tools with the exception of some older online information. This information may not be available in accessible formats. If you need an alternative means of access to any information on the SBA Web site please contact:
SBA Answer Desk
1-800-U-ASK-SBA (1-800-827-5722)
Send e-mails to: answerdesk@sba.gov
Answer Desk TTY: (704) 344-6640
[Spanish]
Let us know the nature of your accessibility problem, the Web address of the requested information, and your contact information. If you need to convert PDF documents, Adobe® offers conversion tools at its Accessibly Resource Center
Please visit the following Web sites to obtain further information and to learn more about the regulations governing accessibility of federal electronic information:
OTHER KEY ADA DOCUMENTS:
How to File Complaints: Complaints about violations of title I (employment) by units of State and local government or by private employers should be filed with the Equal Employment Opportunity Commission. Call 800-669-4000 (voice) or 800-669-6820 (TDD) to reach the field office in your area.
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ADA Information Services. A list with the telephone numbers and Internet addresses of Federal agencies and other organizations that provide information and technical assistance to the public about the ADA.
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U.S. Equal Employment Opportunity Commission and U.S. Department of Justice Civil Rights Division Questions and Answers
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Public Law 101-336. Text of the Americans with Disabilities Act, Public Law 336 of the 101st Congress, enacted July 26, 1990. The ADA prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation. It also mandates the establishment of TDD/telephone relay services.
SBA PDF DOCUMENT ACCESSIBILITY (In limited cases, we only have a PDF version of certain documents - below are links to areas where we have converted the PDF to Html for you. If an alternative view is offered such as text or html, we have not converted the PDF document. Further, PDF forms do not convert for acceptable viewing. When the technology gets better in this latter area we will bring it to you):
SBA's Standard Operating Procedures (SOPs)
SBA Annual and Accountability Reports
SBA FY 2008 - FY 2013 Strategic Plan
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