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Villagers Take Action to Improve Rural Municipal Services

In the rural village of Oshtimë, Albania, water is a precious commodity. For 17 years, the 129 families that live in this village relied on two water tanks, filled once a day to water crops, wash dishes, or clean their homes. Two years ago, USAID visited Oshtimë to find out how one of its democracy programs, the Civic Forum, implemented by the National Democratic Institute for International Affairs (NDI), could make citizens more active in the local budgetary process.

Most apparent were citizens’ deep dissatisfaction and pessimism with the democratic process. “They came to our village when they wanted my vote, then they never came back,” said one Civic Forum member of electoral candidates. Another member said, “The government says we need to pay another tax, but we don’t know what for.” There was little expectation that the USAID program would make inroads in improving civic participation in this community.

Citizens in Oshtime can now afford to use water for gardening and other beautification projects. USAID's democracy and governance program helped this community find a constructive way to build a dialogue with their elected officials.
Citizens in Oshtimë can now afford to use water for gardening and other beautification projects. USAID’s democracy and governance program helped this community find a constructive way to build a dialogue with their elected officials.

Yet, USAID’s Democracy and Governance in Albania Program continued to hold monthly Civic Forum meetings in the village, helping community members establish priorities and write letters to city and commune officials. Turnout for the 2007 local elections was high and a Civic Forum member from Oshtimë was elected as their representative.

In August 2007, the citizens received their water. In a meeting held in the community’s newly refurbished health clinic, several of the Civic Forum members USAID had met two years ago expressed a far different sentiment.

“We can see the fruits of our efforts,” said Vrijon Rrapushi, owner of the village bar café. “Now, we can see that the community has the role to support our needs and we take part in council meetings.”

Designed by NDI, Civic Forum programs are step-by-step, grassroots initiatives designed to help citizens organize and participate in political activity. The program has organized over 80 groups and trained nearly 1,500 citizens throughout Albania.

For the citizens of Oshtimë, their Civic Forum experience has deepened their appreciation for and contribution to Albania’s democracy. According to Rrapushi, “Before, only 20 percent of families paid local taxes, now it’s almost 80 percent because we have better communication with the government and we know that a person is willing to organize and deliver better services to our community.”

With one priority met, but many more to follow, the citizens of Oshtimë are now well-equipped to make democracy work for their community.

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