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Unemployment Insurance Benefits Online


Important Information

Income Tax Form 1099G
Form 1099G, which shows the total amount of unemployment insurance benefits paid during the 2008 calendar year, will be mailed to claimants from January 7, 2009 through January 30, 2009.

Emergency Benefits
Legislation provided New York State with an initial 13 weeks of emergency benefits, plus an additional 7 week extension, for a total of 20 weeks of emergency benefits. At this time, there are no additional extensions past the 20 weeks. For the most up to date information on additional extensions, continue checking our website weekly.

For more information about emergency benefits, click here.

UI Warning

We have learned of persons or companies that may charge a fee to help customers complete or file Unemployment Insurance claims. They imply that they have a connection to the NYS Department of Labor. THIS IS FALSE.

The State Labor Department does not want our customers to be fooled by these claims. Customers in New York State should continue to file their claims for UI through our web site or by phone. There have been some delays recently at our call centers due to a high volume of claims, but we take all claims in the order they are received. Using a paid service to file your claim will not ensure faster handling.

You may file a claim between the hours of 7:30 am to 7:30 pm Monday through Thursday (Eastern Time), Friday, 7:30 am to 5:00 pm, all day Saturday, and Sunday until 7:00 pm.
You may claim benefits for last week between the hours of 7:30 am to midnight Sunday through Saturday.

New York State Department of Labor's (NYSDOL) website provides a safe, efficient way to file your claim for unemployment insurance benefits, claim your weekly benefits, or inquire about benefit payment status. NYSDOL is strongly committed to protecting your personal and employment information against unauthorized access, use, or disclosure.

Please be aware of phishing emails. "Phishing" is a type of scam designed to steal your personal information. We will never request information such as your Social Security Number, Direct Payment Card number or PIN through email. If you believe your card account has been compromised, please call the number on the back of your card.

Only the claimant is authorized to use this system. Allowing someone else to use this system is fraud on the part of the claimant and the user. You could lose up to 20 weeks of benefits if you allow another person to use your PIN or fraudulently claim for benefits.

*If you are a person with a disability who is unable to access our services without the assistance of another person, you may allow another person to assist provided you are present each time the services are accessed including the entry of the PIN. You will be held accountable for the actions of your agent and may be subject to penalties including forfeiture of benefits if you are not present when your agent accesses our services.*

The New York State Department of Labor does not discriminate in the delivery of its programs and services. Individuals with disabilities should advise our staff of any special needs.

Hearing Impaired Individuals who have TTY/TDD (Telephone Device for the Deaf equipment) may file a claim by calling a relay operator at 1-800-662-1220 and requesting the relay operator to call the Telephone Claims Center at 1-888-783-1370. TTY/TDD users may request the relay operator to call 1-877-205-3119 to certify for weekly benefits. Only callers with TDD equipment will receive service at these numbers.