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New hours for the UI Contact Center

Starting May 18, the Unemployment Insurance Contact Center will take calls from 7:30 a.m. to 5:30 p.m. Monday through Friday. Saturday hours will be discontinued after May 16.

Kansas Unemployment Insurance System
Online Claims Filing

  • Emergency Unemployment Compensation Extension
        (extended unemployment benefits):

    • Notices and applications are being mailed about the second extension of unemployment benefits to those who may be eligible. Under the Emergency Unemployment Compensation program (EUC08), individuals who have exhausted their regular unemployment benefits now may be eligible to receive up to a total of 20 additional weeks of UI benefits. This is up to seven more weeks of benefits in addition to the maximum 13 weeks of extended unemployment benefits under the first EUC08 announced this summer. The current processing time for extended unemployment benefit applications is approximately three weeks from the time we receive an application.
      For more information, see Extended Benefits - Frequently Asked Questions.

  • Information Call Center Wait Times:
    • Due to an unusually high volume of inquires regarding both regular unemployment and the extended unemployment program, wait times in the Unemployment Call Center are averaging 30 minutes. We apologize for this inconvenience. If you need to speak with a Call Center representative, wait times are typically shorter on Wednesdays and Thursdays. A variety of information about your claim also is available on our Web site. Learn more in our Frequently Asked Questions.

  • Information on Unemployment Benefits Debit Card:
    • If you are receiving regular unemployment benefits or extended unemployment benefits, you will now receive your unemployment benefits payment on an easy-to-use debit card. Learn more about the Unemployment Benefits Debit Card in
      Frequently Asked Questions.

We know losing your job is never easy. Our mission is to provide you with the information you need to apply for unemployment insurance benefits and to process your claim as quickly as possible. The fastest way for us to determine your eligibility is to use our simple online system.

Apply for Unemployment Benefits  

Apply for Unemployment Benefits: 
Select this option to file an application for the first time for unemployment benefits if:

  • you have returned to work, but become unemployed again
  • or to reopen an existing claim if you had to stop filing weekly claims for one week or more.
You may file your online application from 7:00 a.m. to 7:00 p.m. Monday through Saturday.

File a Weekly Claim  

File a Weekly Claim:
Select this option to file a claim for unemployment benefits for every week that you remain unemployed. You may file weekly claims from 12:00 p.m. (noon) Sunday to 12:00 a.m. (midnight) Monday and from 7:00 a.m. to 12:00 a.m. (midnight) Tuesday through Saturday.

Get  Claim Status  

Get Claim Status: 
Select this option to get information about:

  • status of your weekly claim
  • date payment was issued
  • amount of your three last payments
This service is available 12 p.m. (noon) Sunday to 12 a.m. (midnight) Monday from 7 a.m. to 12:00 a.m. (midnight) Tuesday through Saturday.

Profile Change Address Update:
Select this option to update address information:
  • mailing address
  • phone number
  • email address
  • Personal Identification Number (PIN)
  • Password
This service is available from 12:00 p.m. (noon) Sunday to 12:00 a.m. (midnight) Monday and from 7:00 a.m. to 12:00 a.m. (midnight) Tuesday through Saturday.
 

Frequently Asked Questions: 
Select this option for answers to frequently asked questions about unemployment insurance.

Employer Payroll Tax  

Employer Payroll Tax: 
Select this option for information about the employer's payroll tax fund.

 

Contact Us:
Select this option for our phone number for:

  • general information
  • filing of weekly claims
  • fax number
  • mailing address

List of State Unemployment Web Sites

 

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