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For Civilians - State Tax Changes:
The following states have made changes to their tax rates: New Mexico, Delaware, Arkansas, Colorado, Idaho, North Dakota, Oklahoma, Hawaii and Montana. These changes are not yet available on myPay. If you wish to make a change to your state tax for one of these states immediately, you must see your Customer Service Representative. We will make these changes available for these states via myPay shortly. Look for updates here. We apologize for the inconvenience.
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The system error with the "NEW PIN" request option is fixed.
All myPay customers can request a new PIN as normal. However, if you requested a PIN letter prior to Jan. 16, 2009, did not receive it, and you still need a PIN, you may request another PIN letter. Please allow 10 days between requests to verify non-receipt. For registered email users, you may use the "NEW PIN" option to request a PIN by email or you may use the fax process to obtain a temporary PIN.
If you need further assistance please contact a Customer Service Representative at 1-888-332-7411.
We apologize for any inconvenience that this problem may have created. |
On April 29, 2005, the Under Secretary of Defense Comptroller and the Under Secretary of Defense for Personnel and Readiness signed the new Policy for Electronic Wage and Tax Statements and Leave and Earning Statements. Click here for the Electronic Policy Memo. Effective July 1, 2005, all military members and Department of Defense (DoD) non bargaining unit civilian employees with a customized PIN, who access myPay are consenting to receive only an electronic W-2 and Leave and Earning Statement (LES). Click here for more information on Electronic W2s and LES. 1099R Information
Effective September 1, 2004, all current myPay military retired users who request or already have a myPay Personal Identification Number (PIN) and access myPay are consenting to receive only an electronic 1099R. They may, however, elect to receive a hardcopy 1099R. Click here for more information on 1099Rs. |
Members of the military who entered the service after July 31, 1986, must choose between DoD's High-3
retirement plan or the REDUX plan. Which choice is best for an individual's needs? Make an informed
choice. Click here to review retirement
options. |
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