<DOC> [106th Congress House Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:61686.wais] OVERSIGHT OF FINANCIAL MANAGEMENT PRACTICES AT THE DEPARTMENT OF JUSTICE AND THE FEDERAL AVIATION ADMINISTRATION ======================================================================= HEARING before the SUBCOMMITTEE ON GOVERNMENT MANAGEMENT, INFORMATION, AND TECHNOLOGY of the COMMITTEE ON GOVERNMENT REFORM HOUSE OF REPRESENTATIVES ONE HUNDRED SIXTH CONGRESS FIRST SESSION __________ MARCH 18, 1999 __________ Serial No. 106-68 __________ Printed for the use of the Committee on Government Reform Available via the World Wide Web: http://www.house.gov/reform ______ U.S. GOVERNMENT PRINTING OFFICE 61-686 WASHINGTON : 2000 COMMITTEE ON GOVERNMENT REFORM DAN BURTON, Indiana, Chairman BENJAMIN A. GILMAN, New York HENRY A. WAXMAN, California CONSTANCE A. MORELLA, Maryland TOM LANTOS, California CHRISTOPHER SHAYS, Connecticut ROBERT E. WISE, Jr., West Virginia ILEANA ROS-LEHTINEN, Florida MAJOR R. OWENS, New York JOHN M. McHUGH, New York EDOLPHUS TOWNS, New York STEPHEN HORN, California PAUL E. KANJORSKI, Pennsylvania JOHN L. MICA, Florida PATSY T. MINK, Hawaii THOMAS M. DAVIS, Virginia CAROLYN B. MALONEY, New York DAVID M. McINTOSH, Indiana ELEANOR HOLMES NORTON, Washington, MARK E. SOUDER, Indiana DC JOE SCARBOROUGH, Florida CHAKA FATTAH, Pennsylvania STEVEN C. LaTOURETTE, Ohio ELIJAH E. CUMMINGS, Maryland MARSHALL ``MARK'' SANFORD, South DENNIS J. KUCINICH, Ohio Carolina ROD R. BLAGOJEVICH, Illinois BOB BARR, Georgia DANNY K. DAVIS, Illinois DAN MILLER, Florida JOHN F. TIERNEY, Massachusetts ASA HUTCHINSON, Arkansas JIM TURNER, Texas LEE TERRY, Nebraska THOMAS H. ALLEN, Maine JUDY BIGGERT, Illinois HAROLD E. FORD, Jr., Tennessee GREG WALDEN, Oregon JANICE D. SCHAKOWSKY, Illinois DOUG OSE, California ------ PAUL RYAN, Wisconsin BERNARD SANDERS, Vermont JOHN T. DOOLITTLE, California (Independent) HELEN CHENOWETH, Idaho Kevin Binger, Staff Director Daniel R. Moll, Deputy Staff Director David A. Kass, Deputy Counsel and Parliamentarian Carla J. Martin, Chief Clerk Phil Schiliro, Minority Staff Director ------ Subcommittee on Government Management, Information, and Technology STEPHEN HORN, California, Chairman JUDY BIGGERT, Illinois JIM TURNER, Texas THOMAS M. DAVIS, Virginia PAUL E. KANJORSKI, Pennsylvania GREG WALDEN, Oregon MAJOR R. OWENS, New York DOUG OSE, California PATSY T. MINK, Hawaii PAUL RYAN, Wisconsin CAROLYN B. MALONEY, New York Ex Officio DAN BURTON, Indiana HENRY A. WAXMAN, California J. Russell George, Staff Director and Chief Counsel Bonnie Heald, Director of Communications/Professional Staff Member Mason Alinger, Clerk Faith Weiss, Minority Counsel C O N T E N T S ---------- Page Hearing held on March 18, 1999................................... 1 Statement of: Bromwich, Michael, Inspector General, Department of Justice, accompanied by Marilyn Kessinger, Director, Financial Statement Audit Office; and Stephen Colgate, Assistant Attorney General for Administration, Department of Justice. 3 Calbom, Linda, Director, RCED Accounting and Financial Management, General Accounting Office; John Meche, Deputy Assistant Inspector General, Financial, Economic, and Information Technology, Department of Transportation; David Kleinberg, Deputy Chief Financial Officer, Department of Transportation; and Carl Schellenberg, Chief Financial Officer, Federal Aviation Administration................... 117 Letters, statements, etc., submitted for the record by: Bromwich, Michael, Inspector General, Department of Justice, prepared statement of...................................... 7 Calbom, Linda, Director, RCED Accounting and Financial Management, General Accounting Office, prepared statement of......................................................... 119 Colgate, Stephen, Assistant Attorney General for Administration, Department of Justice: Information concerning buget 2000........................ 115 Information concerning referrals......................... 43 Prepared statement of.................................... 20 Response to followup questions........................... 38 Kleinberg, David, Deputy Chief Financial Officer, Department of Transportation, prepared statement of................... 169 Meche, John, Deputy Assistant Inspector General, Financial, Economic, and Information Technology, Department of Transportation: Information concerning environmental liabilities......... 195 Prepared statement of.................................... 138 Schellenberg, Carl, Chief Financial Officer, Federal Aviation Administration: Information concerning environmental liabilities......... 193 Information concerning inventory items................... 189 Prepared statement of.................................... 176 OVERSIGHT OF FINANCIAL MANAGEMENT PRACTICES AT THE DEPARTMENT OF JUSTICE AND THE FEDERAL AVIATION ADMINISTRATION ---------- THURSDAY, MARCH 18, 1999 House of Representatives, Subcommittee on Government Management, Information, and Technology, Committee on Government Reform, Washington, DC. The subcommittee met, pursuant to notice, at 1:59 p.m., in room 2154, Rayburn House Office Building, Hon. Stephen Horn (chairman of the subcommittee) presiding. Present: Representatives Horn, Biggert, Ose, Turner, and Maloney. Staff present: J. Russell George, staff director and chief counsel; Bonnie Heald, director of communications/professional staff member; Mason Alinger, clerk; Kacey Baker, intern; Faith Weiss, minority counsel; and Ellen Rayner, minority chief clerk. Mr. Horn. A quorum being present, the Subcommittee on Government Management, Information, and Technology, will come to order. Today's hearing is the second in a series of hearings to examine the results of financial statement audits at selected Federal agencies. In the late 1980's, Congress recognized that one of the root causes of waste in the Federal Government was that financial management leadership, policies, systems, and practices were in a state of disarray. Financial systems and practices were obsolete and ineffective. They failed to provide complete, consistent, reliable, and timely information to congressional decisionmakers or to agency management. In response, Congress passed a series of laws designed to improve financial management practices and to ensure that tax dollars are spent for the purposes that Congress intends. The Chief Financial Officers Act, enacted in 1990, represented the most comprehensive financial reform legislation of the last four decades. It established a leadership structure for Federal financial management, including the appointment of Chief Financial Officers in the 24 largest Federal departments and independent agencies. In 1994, the Chief Financial Officers Act was amended to require agency-wide audited financial statements covering all agency accounts and associated activities. In addition, the CFO Act, as amended, enables the Office of Management and Budget to require the submission of financial statements by component entities within the agencies. The Federal Aviation Administration within the Department of Transportation is one of those agencies. Today, we will hear testimony focusing on financial management within the Federal Aviation Administration and within the Department of Justice. After many attempts, neither of these agencies has successfully prepared reliable financial statements. This year, financial audits of these two agencies reveal numerous weaknesses in financial control and in some cases a failure to comply with Federal laws and regulations. In its fifth attempt to receive a clean opinion on its financial statements, the FAA has failed. Earlier this month, the Department of Transportation's Inspector General reported that FAA cannot keep track of its more than $11 billion worth of property and equipment. The agency failed to produce support documentation for tax revenues that are collected by the Internal Revenue Service and deposited in the Airport and Airways Trust Fund, and it failed to report accurately on the costs of its programs. This includes the extensive modernization of the Nation's air traffic control system which will ultimately cost more than $42 billion. The General Accounting Office, which is the fiscal and program auditing arm of the Congress, recently added the FAA's poor financial management to its list of problem areas that place Federal agencies at high risk of being vulnerable to waste, fraud, and abuse of the taxpayers' money. The GAO reported that these weaknesses could result in the agency being unable to locate mission-critical equipment, such as radar units and other air traffic control equipment, which could exacerbate an emergency. The GAO also reported that the FAA lack of cost accounting information limits its managers' ability to make effective decisions on the agency's resource needs. It also inhibits managers from maintaining adequate control over major projects, such as the $42 billion air traffic control and modernization system. As for the Department of Justice, it also failed to receive a clean opinion on its 1998 financial statement. After three attempts, the Department of Justice's Inspector General has again found that significant weaknesses persist in all of the Department's component agencies, including the Immigration and Naturalization Service, the U.S. Marshal's Service, the Drug Enforcement Administration, and the Asset Forfeiture Fund, to mention but a few. The Inspector General's audit found that the Department of Justice's computer systems were vulnerable to improper access and that the Department was unable to account properly for seized and forfeited assets. Furthermore, the Department failed to comply with four laws governing financial management within the Federal Government. In an especially troubling situation, one regional office of the Immigration and Naturalization Service illegally earmarked money for unspecified purposes at the end of fiscal year 1998. Several of the Department's agencies could not reconcile their accounting records within the Department of the Treasury, the Government's bank. The Immigration and Naturalization Service, which I have mentioned, was out of balance by $76 million. The Drug Enforcement Agency was off by $38 million, and the Department's Working Capital Fund missed by $44 million. This issue is not simply an exercise in bean counting. Accurate financial statements are the keystones to effective financial management in the Federal Government. The information reported in the financial statements of the Federal Aviation Administration and the Department of Justice plainly do not provide reliable sources of information for decisionmaking by Congress or by the agency itself. In addition, these significant weaknesses in financial control undermine the agency's ability to manage their own operations leaving them vulnerable to fraud, waste, and the abuse of the taxpayers' money. We will explore these issues in greater detail today. We want to know what the Federal Aviation Administration and the Department of Justice are doing to resolve these deficiencies. We welcome our witnesses, and we look forward to their testimony. On panel one, the Honorable Michael Bromwich, the Inspector General of the Department of Justice, is accompanied by Ms. Marilyn Kessinger, Director of Financial Statement Audits, Office of the Inspector General, Department of Justice, and Mr. Stephen Colgate, Assistant Attorney General for Administration of the Department of Justice. If you would rise as we swear in all witnesses, and raise your right hands. [Witnesses sworn.] Mr. Horn. We will note for the record that all three have affirmed the oath, and we will begin with the very distinguished Inspector General as the beginning testimony. Mr. Bromwich. STATEMENTS OF MICHAEL BROMWICH, INSPECTOR GENERAL, DEPARTMENT OF JUSTICE, ACCOMPANIED BY MARILYN KESSINGER, DIRECTOR, FINANCIAL STATEMENT AUDIT OFFICE; AND STEPHEN COLGATE, ASSISTANT ATTORNEY GENERAL FOR ADMINISTRATION, DEPARTMENT OF JUSTICE Mr. Bromwich. Thank you very much. Mr. Chairman and members of the subcommittee, I appreciate the opportunity to appear before this subcommittee to discuss the Department of Justice's consolidated financial statement audit for fiscal year 1998. Accompanying me today, as you noted, Mr. Chairman, is Marilyn Kessinger who is the Director of our Financial Statement Audit Office, and she is responsible, along with her staff, for coordinating the audits of the consolidated financial statement. This report represents the third year that the Office of the Inspector General has audited the Department's consolidated financial statement. Due to the Department's decentralized nature, separate audits of nine Department reporting components are first completed and then combined into the consolidated audit report. We noted improvements at the component level during fiscal year 1998, most notably, a 50 percent decrease in the number of material weaknesses compared to the preceding year; 26 in fiscal year 1997 versus 13 in fiscal year 1998. Other reportable conditions also decreased from 26 in fiscal year 1997 to 18 in fiscal year 1998. No substantial new internal control weaknesses were identified this past fiscal year, and we noted progress in many of the areas that received unfavorable findings during the prior 2 years. However, this positive news must be tempered by the fact that for the third year in a row the Department received a disclaimer of opinion, in effect, no opinion on its consolidated financial statement, because of an inability to complete the audit due to serious deficiencies noted in the underlying audits. Four of the nine components--the Assets Forfeiture Funds/ Seized Asset Deposit Fund, the Immigration and Naturalization Service, the Office, Boards, and Divisions, and the U.S. Marshal's Service--received disclaimers of opinions on their individual audits in fiscal year 1998. On the other hand, four components--the FBI, the DEA, the Office of Justice Programs, and the Working Capital Fund-- received unqualified or clean opinions on their balance sheets in fiscal year 1998. The Federal Prison System received a qualified opinion in fiscal year 1998, which means that its financial statements were presented in accordance with applicable accounting standards except for a line item or account. My written statement and our financial statement audit provides a detailed description of how the Department and each of the components fared in fiscal year 1998. Rather than review this information, Mr. Chairman, I would move that my full written statement be introduced into the record, and I would like to summarize. Mr. Horn. Let me say, automatically--and I should have said at the beginning--every time a witness first opens their mouth from the first sentence, it is automatically put in the record, and then your remarks or summary, however you want to proceed, follow after to complete that. Mr. Bromwich. Terrific; thank you, Mr. Chairman. Rather than review that information, I thought it would be more helpful for me to focus my remarks on the challenges facing the Department for it to improve its financial management and obtain a clean consolidated audit opinion. First, top Department management must continue to emphasize the importance of these issues and provide necessary support to the component financial staffs. Managers must emphasize long- term correction of problems to improve the Department's financial management, not just short-term fixes that will earn a better audit opinion. Some components have used contractors extensively to supplement their financial management staff and more quickly implement short-term fixes. This heavy use of contractor support raises two concerns: first, components may become too reliant on contractor assistance and not make the appropriate systemic changes, and, second, the components financial management staffs will not learn from this process if contractors are shouldering the bulk of the responsibility. This leads to another observation: we see a shortage of adequately trained financial management staff at the Department. While this shortage precipitates the extensive use of contractors, it also has caused many Department components to struggle to meet the deadlines required to ensure a March 1st release of the consolidated audit report. In addition, many Department components could fail in the future if anything happened to their handful of key financial managers. Successful implementation of new financial systems is critical to the Department's future of financial management success. The U.S. Marshal's Service encountered numerous difficulties implementing its new system, and this had a significant adverse impact on its audit results in fiscal year 1998. Finally, Mr. Chairman, your invitation letter to this afternoon's hearing requested that I address financial management practices of three of the Department of Justice's components--DEA, INS, and the Marshal's Service--and I would like to end my oral presentation by referring to the experiences that we had in those three components. First, with respect to the DEA--the DEA received an unqualified opinion on its balance sheet and a disclaimer on its remaining financial statements. The DEA made significant progress in fiscal year 1998 addressing previously identified weaknesses. For fiscal year 1998, it had four reportable conditions, one of which was considered a material weakness. Implementation of a new core accounting system along with the commitment by senior management was critical in resolving many of DEA's outstanding issues. A particular challenge in fiscal year 1999 for the DEA is the replacement of key finance personnel. The Immigration Service. For the third straight year, INS received a disclaimer of opinion on its fiscal year 1998 financial statement. INS had nine reportable conditions of which five were considered material weaknesses. Although improvements were made in many areas--for example, INS reduced its material weaknesses from eight to five--weaknesses continue to exist in the overall control environment that prevents INS from producing auditable financial statements. During fiscal year 1998, INS management began or continued several initiatives to reduce longstanding financial management issues, including a restructuring of its regional accounting operations and resolution of problems in its property subsidiary system. Successful implementation of the new core accounting system scheduled for October 1, 1999, together with development of adequate staffing levels, are critical to improving financial management at INS. The Marshal's Service. Like INS, the Marshal's Service received its third straight disclaimer of opinion on its fiscal year 1998 financial statements. It had three reportable conditions of which two were considered material weaknesses. The U.S. Marshal's Service was unable to process routine transactions in accordance with standards and provide documents on a timely basis in order to complete the audit. There were also significant internal control weaknesses over its new financial management system, called STARS, which was implemented in fiscal year 1998. The weaknesses identified in STARS represent the most significant challenge to the Marshal's Service in resolving its outstanding issues. Mr. Chairman, as I look back on the Department's experiences with consolidated financial audits, results from the first audit in fiscal year 1996 clearly were not encouraging. Regrettably, the results for fiscal year 1997 were even more disappointing as the reality of the new financial reporting requirements sank in, and the Department enforced the March 1st deadline established by the act. There was also very little time for corrective action to take place between completion of the fiscal year 1996 audit and initiation of the fiscal year 1997 audit. The Department has made noteworthy progress in fiscal year 1998. However, it faces major challenges with the implementation of new financial systems, increasing financial reporting requirements, and a shrinking of the pool of qualified financial managers. The success of the consolidated effort is dependent upon the success of individual component audits. Several components have longstanding financial problems that are now just beginning to be addressed after years of neglect. Some of these problems are not easy to correct. The Department needs to concentrate its efforts on the four components that received disclaimers of opinion in fiscal year 1998 while at the same time maintaining the successful results obtained in other components. Mr. Chairman, I would be happy to answer any questions you might have. [The prepared statement of Mr. Bromwich follows:] [GRAPHIC] [TIFF OMITTED] T1686.001 [GRAPHIC] [TIFF OMITTED] T1686.002 [GRAPHIC] [TIFF OMITTED] T1686.003 [GRAPHIC] [TIFF OMITTED] T1686.004 [GRAPHIC] [TIFF OMITTED] T1686.005 [GRAPHIC] [TIFF OMITTED] T1686.006 [GRAPHIC] [TIFF OMITTED] T1686.007 [GRAPHIC] [TIFF OMITTED] T1686.008 [GRAPHIC] [TIFF OMITTED] T1686.009 [GRAPHIC] [TIFF OMITTED] T1686.010 [GRAPHIC] [TIFF OMITTED] T1686.011 Mr. Horn. I thank you. If we might, I would like to finish with the three of you and then have the questions. Mr. Ose has joined us, and we are delighted to have you here. We are through the first witness, the Inspector General, and we are now starting on--does Ms. Kessinger have anything to add to what Mr. Bromwich said? All right, Mr. Colgate is the Assistant Attorney General for Administration; go ahead. Mr. Colgate. Thank you. Mr. Chairman, I would like to first start off by saying that I endorse the observations that have been made by the Inspector General. I don't think that there is by and large a disagreement between the IG and myself on this, and I think that is important to start off by saying that. I am pleased to have the opportunity to appear before you today to discuss the status of financial management at the Department of Justice. As the Assistant Attorney General for Administration, I am fully committed to ensuring our financial operations, systems, and internal controls meet and exceed Federal standards. I also recognize the tremendous value in having our financial operations independently reviewed through the audited financial statement process. Excellence in financial management is an established goal in the Department's annual performance plan. The Attorney General and I are committed to obtaining an unqualified Department-wide opinion on our financial statements, and we are making every effort to do that this year, although it is a very sizable task. At the outset, I recognize we face major financial management challenges. We need to make significant improvements in our business practices, systems, and oversight if we are to meet Government-wide standards, improve accountability, and produce better performance information. As our audit results attest, we have made progress. However, we have not yet attained the degree of precision in our operations that the Federal financial management improvement legislation of the nineties requires. This afternoon, I would like to discuss our improvement efforts in two primary areas: first, our audit correction action plan in high risk areas, and, second, our systems efforts. While several of the Department's components obtained clean opinions on some or all of the 1998 statements, the auditors could not render an opinion on the consolidated Justice statement for the third year in a row. Clear progress this year was evidenced from the fact that our material weaknesses were reduced from 26 to 13, but we have more work to do. After 3 years of audits, the Department components with isolated exceptions have been able to effectively resolve our pure accounting weaknesses. The steps taken by the Bureau of Prisons and the FBI to resolve their obligation and property problems are good examples of the success that we have had. Conversely, weaknesses in the business practices and controls are taking much longer to address. We are making concerted efforts to address our high risk areas. The Drug Enforcement Administration has made major changes in its financial controls to minimize the potential for reoccurrence of the two employee embezzlements. The DEA has had PriceWaterhouseCoopers verify its new controls, demonstrating DEA's commitment to addressing past weaknesses. Improvements are also underway at the Immigration Service, although more time is needed to fully address their remaining weaknesses. INS has reorganized into regional finance centers with specialized functions to improve service and has made progress in reconciling its fund's balances. The Marshal's Service has encountered shortfalls in their budget this year, which are largely a factor of their virtually uncontrollable workload. My senior staff are analyzing the Marshal's Service's budget situation as well as evaluating its efforts to address the accounting and systems weaknesses cited in the audit. The Assets Forfeiture Fund now has a consolidated national tracking system in place, and the auditors recognize that substantial control improvements were made this past year. The second area I would like to discuss is the status of our financial systems projects. Although new accounting systems alone will not solve all the weaknesses cited in the audit, improved systems which comply with Federal accounting and security requirements are essential to our success. Installing new systems requires massive and complex multi-year projects. Six of the nine entities or funds which received separate financial audits were impacted by significant system projects during the 1998 audit. Further, all nine will be impacted by major projects or reviews before the 1999 audits are completed. During the past year, we have completed the move of 100 Bureau of Prisons financial management offices onto the Department's upgraded system. DEA, INS, the Marshals, and the Office of Justice programs continue to refine commercial, off- the-shelf system solutions that have been installed. The majority of components are now operating Y2K compliant commercial packages or have renovated their financial systems. I have recently initiated a comprehensive review of the systems efforts at DEA and the Marshals Service. I anticipate the reviews will reaffirm the progress made in the new systems, address the audit issues, and offer recommendations for most effectively completing the remaining portion of both projects. In closing, I am encouraged that we have made substantial progress with the audits and that we are seeing some significant progress in our systems efforts. Where we have ongoing problems in underlying business practices and program controls, we have the active involvement of senior management in addressing these problems. Most importantly, I am personally committed, as is the Attorney General, to seeing our finance-- our fundamental business practice problems solved through the carefully planned reengineering of our operations. Mr. Chairman, this concludes my prepared statement. I would be more than glad to answer any questions that you or other members of the committee may have. Thank you. [The prepared statement of Mr. Colgate follows:] [GRAPHIC] [TIFF OMITTED] T1686.012 [GRAPHIC] [TIFF OMITTED] T1686.013 [GRAPHIC] [TIFF OMITTED] T1686.014 [GRAPHIC] [TIFF OMITTED] T1686.015 [GRAPHIC] [TIFF OMITTED] T1686.016 [GRAPHIC] [TIFF OMITTED] T1686.017 [GRAPHIC] [TIFF OMITTED] T1686.018 [GRAPHIC] [TIFF OMITTED] T1686.019 [GRAPHIC] [TIFF OMITTED] T1686.020 Mr. Horn. We thank you for that statement. I note, Mr. Colgate, that you have had some experience in various agencies as a senior civil servant of Budget Officer of Finance, so forth. Who is the Chief Financial Officer for Justice? Mr. Colgate. The Department of Justice has not appointed a Chief Financial Officer since the act was enacted because of this dichotomy of having the Assistant Attorney General for Administration being a career civil servant. So, that position has not been filled. I have essentially been performing the functions of the act. Mr. Horn. Who is the Chief Information Officer in the Department of Justice? Mr. Colgate. I serve as the Chief Information Officer at the Department of Justice. Mr. Horn. Don't you think that part of the problem here is that we have nobody that can work a 7-day week and 18 hours a day to get this job cleaned up, in either case? You are holding three positions. Mr. Colgate. I don't think that it is so much of the fact that I am holding the three positions. I think that really the underlying issue is that we are trying to make some major changes in our financial systems at the Department of Justice at the same time trying to engrain within the culture at the Department the importance of an audited financial statement. I think that I have been very well supported by the staff who works in this area and that we can address these issues. I don't necessarily believe that it is the appointment so much but the order of magnitude of the changes that we have to undertake. Mr. Horn. Well, don't you think--given the situation in Justice where they are not able to show us a balance sheet, the accountants--don't you think that we ought to have a full-time CFO to concentrate on those problems and a full-time CIO to concentrate on those problems. When you have this kind of a situation, it seems to me you need to take some obvious common sense measures. When Congress passed those laws on a bipartisan basis, they did not think that Assistant Secretaries for Administration or Assistant Attorney Generals would take over those things themselves. Now, I have had this running war with the Treasury Department which is also screwed up, and the Assistant Secretary for Management has held all the positions, and the result is they can't give the full-time attention that Congress knew 5 years ago in the 103d Democratic Congress when I came in here--they knew, ``Hey, we have to spend time on this. We have to have the expert that knows something about finance, something about computing.'' Now, we didn't think it was all combined in one superhuman, I guess I would say. So, what do you think about that? Mr. Colgate. My personal view is that at the Department of Justice, I think the senior management has liked the notion of one-stop shopping. When there is an administrative issue, whether it be financial management or technology issue, instead of going to various different players, that they can hold one person accountable who can coordinate and investigate and get back to them on what corrective action needs to be taken. I think that we can adequately perform the functions of the underlying statute, whether it be the Clinger-Cohen statute related to technology or the Chief Financial Officers Act, and I think that is why we have this situation, as you point out, in the Department of Treasury as well as Justice, the senior political leadership want to be able to reach out and hold one person accountable, and that is the tension that is here. Mr. Horn. And to whom do you report? Mr. Colgate. I report to the Deputy Attorney General, but I can assure you that when it comes to management and administrative issues, the Attorney General involves herself personally on these issues. Mr. Horn. Does the Attorney General know about the situation on these financial statements? Mr. Colgate. Yes, she does. As a matter of fact, she has called in all of the heads of the components and has made it really clear to them that she wants this situation straightened out, and she plans to hold additional meetings now that we have the results of the 1998 audit and there has been improvement. We are pleased to see that the Office of Justice programs has moved to a balance sheet clean opinion as well as the Drug Enforcement Administration, but that is not satisfactory--and she holds them personally accountable and meets with them on a periodic basis to address these concerns. Quite honestly, Mr. Chairman, I am quite glad that we now have a cabinet officer who very much understands from her experience working in Florida of being an individual who was audited when she was State's attorney; who had to go through the laborious task of doing an inventory; who understands and appreciates the importance of audited financial statements. She truly believes that when an organization moves to get a clean, audited financial statement, that you essentially address important internal control situations that but for having this audited financial statement, would just languish. Mr. Horn. Does she know that she has an option and could appoint a Chief Financial Officer and a Chief Information Officer? Mr. Colgate. Yes, she does. Mr. Horn. And she rejected that approach or what? Mr. Colgate. I will give you my observation--I wouldn't want to speak for the Attorney General, but I will give you my observation--I think she likes the notion of what I will jokingly refer to as one-stop shopping. Mr. Horn. Why would having three people divide that work, get more done, and not have to be a bunch of bureaucrats about it, it seems to me they could work as a team, and you could still get one-stop shopping, because you have to be overworked in this job; same as Mr. Munoz in Treasury when he was there. I know, I have been in an administration; I know the hours people put in, and you have a very distinguished record. I mean, you have the Distinguished Service Award for your administrative programs; you got the Meritorious Executive Distinguished Executive Presidential Rank Award. So, there is no question, you have a lot of ability, but you can have the greatest amount of ability, and if you don't have the time in which to get something done, it eventually becomes the big avalanche. It isn't just a little snowball; it is a big avalanche, and it seems to me you should all rethink and she should rethink and the Deputy Attorney General should rethink, ``How do we get on top of this?'' And it should be thought of on an emergency basis, and people should put the horses in there that they need to carry the load. So, let me move on, but I have very strong feelings on it why certain agencies have problems. You just can't be everywhere everyday on all these issues, and it simply backfires on you, and I think this has backfired. So, we need to give this a little attention, and we need to get somebody as the Chief Information Officer and a Chief Financial Officer, and I think the one-stop service is nonsense, if you can't do it when you have three high-powered people. And if you can't, then there is a problem in building a team. So, let me go now to the computer security weaknesses and for the fiscal years 1997, 1998, the pervasive computer security weaknesses have been reported at the Department data centers as well as at the FBI's data center. Now, these weaknesses affect the integrity and reliability of the Department's financial information and other program information maintained on those sites. In addition, there are risks of unauthorized access to these systems. Let me ask the Inspector General, what type of computer security testing has been done during this audit? Mr. Bromwich. For a detailed response, I would like to turn to Ms. Kessinger to describe that. Ms. Kessinger. We hire contractor firms to do the work for us, and we use PriceWaterhouseCoopers to do a general controls review at the Rockville and Dallas data center, and we use KPMG to do a controls review of the data center in the District of Columbia for the FBI, and they do the FISCAM, which is the audit program the GAO prescribes and that is where we get our results from. They also did some applications testing during the last year on various accounting systems throughout the Department. There were improvements this year in the security controls in the Department's data centers, in particular, and we were able to rely upon them and make that conclusion for the first time this year. Mr. Horn. Do you want to add anything, Inspector General? Mr. Bromwich. No, Mr. Chairman. Mr. Horn. Is the testing that is done actually--does it try to gain unauthorized access to the Department's system when you are testing it yourself? Ms. Kessinger. Yes, we do penetration testing at both of the data centers. Mr. Horn. Do you ever think of going out to a high school and getting one of those little nerds that stays up all night to crack into departmental securities? [Laughter.] Ms. Kessinger. Ironically, you know, that is--we do testing from several different perspectives; from an outsider perspective with little or no knowledge of the Department or with some access to a building, for instance, a contractor that is in the FBI building. And with little or no knowledge of the Department, there was some access gained. I don't know that I think the high school student could have done it, but---- Mr. Bromwich. We use big nerds rather than little nerds, Mr. Chairman. Mr. Horn. You would be amazed the talents that lie out there beyond the Appalachians. Could you please elaborate on what the risk is in your judgment now? How secure is secure? Ms. Kessinger. I would say that we don't have a humongous risk. I would say we have a risk. We have especially a risk with our own employees and our contractors. There are a lot of contractors in this Department and with people walking around our buildings and that kind of thing, I think it is very, very, very difficult to ever lessen those risks, and we can never do enough in the training, prevention, those kinds of issues, and there has to be almost constant pressure from the top down on those issues, and we need to increase that pressure. Mr. Horn. Now, do we know how many penetrations have occurred from outside the system and how many have been internal where somebody just wants to sort of snoop around; sees somebody's file? Ms. Kessinger. You mean someone other than our auditors? Mr. Horn. That is correct. Do we have any data on that? Mr. Colgate. I could provide to the committee, for the record and I like the notion of what Ms. Kessinger said of the pressure--this is something that the Attorney General is very focused on. We just recently completed our first series of penetration testing within the Department of Justice, and we were very concerned about the results of that penetration testing. It looked at it from outside access as well as the notion of social engineering with our own employees to gain access of these systems. The AG was not satisfied with the results of it, and we have essentially received corrective action plans of every one of the systems that we have tested in the first round--I believe we received them all--and we put the components on notice that we will, this fall, after giving them time to correct the deficiencies that we have identified, we will again conduct a series of tests to ensure that the corrective actions that they have identified have actually been implemented. As well, Mr. Chairman, we plan to conduct a second round of penetration testing of additional systems within the Department of Justice. We have made the fundamental commitment that computer security is basic business of the Department of Justice, and we will dedicate the necessary resources to ensure that we correct any deficiencies that we can define. We have been, in my personal opinion, too lax in this area, but I think that we have gotten some folks' attention through these recent rounds of penetration testing. I am pleased that when it comes to the audited financial statement that in 1998 we moved from a material weakness as it relates to our financial systems to a reportable condition. That doesn't mean we let up until we get this absolutely corrected. Mr. Bromwich. Mr. Chairman, if I could just add, beyond the computer security testing that we do in the context of the financial statements, my office has a separate computer security office that does this kind of work in the Department, so we are working very hard on these issues across a number of components, and I must say that the management of the Department has been quite responsive to the audits that we have done and is trying to move quickly to address the deficiencies that we have noted. Mr. Horn. Could you give me a ranking of what are the easiest components of the Department of Justice in terms of penetration? Mr. Bromwich. We haven't done them all, so I can't give you a comprehensive one. We have done work in the Rockville data centers and the Dallas data centers; we found some problems there, and those are being addressed, and we are continuing to do work in other components of the Department, but we haven't yet done it throughout the Department so that I could give you a ranking of the sort that you are requesting. Mr. Horn. Now, is there a way that you would know and the Assistant Attorney General would know when these systems of the different components--because some of them aren't probably comparable; I would suspect you might even have a little inoperability problem--but would you know if there has been penetration, and to whom is that report given if they can tell immediately that the system has been broken into? Mr. Colgate. We could provide--we do have a mechanism in which when we are broken into, and we were broken into in a very visible way. It was not too long ago that the Department's Website was broken into by a hacker and pornographic and obscene material was placed in lieu of the Department's Webpage. We do have an incident response system so that when these do become known to us, that we institute it, and I will tell you, Mr. Chairman, we bring in the Federal Bureau of Investigation, and we have brought in other assets to let people know that we are not going to take this lying down. We had a recent, what they determined, denial of service, I would say, within the last 3 months, again, where someone tried to flood our Webpage. We are very sensitive to this. It is the major focus in the Department's budget really from a nationwide perspective in beefing up our capability to deal with what we call cyberattacks and cyberterrorism. We are taking it very, very seriously, and we want folks to know that if you try this, we will investigate. Mr. Bromwich. As a routine matter, these would not be reported to us unless it was clear that it was a Department employee who was involved, and then that would be within our investigative jurisdiction. Mr. Horn. Have you had any Department employees that have been involved? Mr. Bromwich. In terms of penetration? Mr. Horn. Right. Mr. Bromwich. Not that I am aware of, no. Mr. Horn. OK, in terms of being curious about the file. I am going to ask one more question on this, and yield all the time she wants to Vice Chairman Biggert. I understand that the Immigration and Naturalization Service has been penetrated. What is that situation all about? Is that just eager beaver immigration lawyers or what? Mr. Bromwich. I am not aware of it. Ms. Kessinger. Our PriceWaterhouseCoopers auditors when they did some testing were able to get into the Immigration network through some---- Mr. Horn. So, it was just through the PriceWaterhouseCoopers camp? Ms. Kessinger. Yes, it was just through the testing, yes. Mr. Horn. So, that is no outside; it is a test you conducted inside? Ms. Kessinger. Right, and those results were passed on to the Department, and they are working on them. Mr. Horn. OK. I now yield to the vice chairman, Mrs. Biggert of Illinois. Mrs. Biggert. Thank you, Mr. Chairman. It is my understanding after hearing your testimony that several DEA employees have been involved in two different cases of embezzling DEA funds, and one case involved a single DEA employee who allegedly embezzled more than $6 million during a 6-year period. The employee allegedly submitted hundreds of false payment vouchers seeking reimbursement for services never performed by a sham corporation he established, and the second case involved collusion among three DEA employees who used DEA funds to purchase various electronic and other equipment valued at approximately $2.7 million that was diverted for their own use. And it has been reported that during that period in which the embezzlements occurred, financial management weaknesses and DEA-controlled environment included ineffective segregation of duties, failure to require appropriate approvals, inadequate supporting documentation, inaccurate accounting and control over property and equipment. These financial management weaknesses significantly impaired the organization's ability to prevent or properly detect improper actions by employees, and, Mr. Colgate, what has the DEA done to correct these control problems and to prevent further embezzlements from occurring? Mr. Colgate. Your summary was an accurate one of the situation that occurred. We did have a fundamental--in my personal opinion--a fundamental breakdown in the notion of segregation of duties and internal controls that allowed the situation where one employee was able to obligate the funding and essentially control the disbursement of the funding which resulted in this loss. I am pleased to say that DEA has taken corrective action in addressing these internal control weaknesses. It is my understanding that they brought in an independent accounting firm to look at the revised internal control processes and have implemented those processes. We have moved DEA, and DEA, I think, in part--Mike, and you have to correct me if I am wrong--one of the reasons why in previous years that they received a disclaimed opinion was because of these very internal control deficiencies that you have outlined. For fiscal year 1998, at least as it relates to the balance sheets, DEA has received a clean opinion. So, I will say that I am pleased that DEA has taken this very seriously; has reviewed their internal control procedures; has brought in an outside firm to validate those procedures, and I think that we have taken the necessary corrective actions, but I think your summary of the situation was an accurate summary at the time. Mrs. Biggert. Well, maybe to ask, then, of Mr. Bromwich, what did the auditors do to satisfy themselves that these control weaknesses had been addressed? Mr. Bromwich. Well, I agree with Mr. Colgate that your summary in looking at the inadequate segregation duties was, in fact, a major cause that led to the $6 million fraud; that and the fact that it related to covert law enforcement activities which unfortunately is frequently an excuse for violating fundamental rules of financial management. I share Mr. Colgate's view that, in fact, the DEA did attack this problem aggressively; did attack specifically the segregation of duties issues, and did tighten up its financial controls in a way that certainly minimizes the possibility that this kind of fraud will occur again. Mrs. Biggert. Well, it is my understanding that the auditors reported this year that the weaknesses that allowed the embezzlements to occur still exist, and, specifically, that of 153 paid invoices, they tested that 21 of those lacked evidence that DEA ever received the goods or services, and 10 were missing approval for payment. So, I am wondering why--in the light of these recent embezzlements--why the invoice is being paid without documentation of receipt and acceptance? Ms. Kessinger. During our testing, it is normal for us to find these kinds of issues and testing of invoices and disbursement. We would normally either look for additional documentation that would support that it was an appropriate payment or that something occurred. We were also covering the period fiscal year 1998, which started back in October 1, 1997, and it is probably a lot of these things that were implemented may not have been implemented at the beginning of the fiscal year and were implemented during the year. The auditors were able to do enough testing to get comfortable really that the numbers were substantially correct. Mrs. Biggert. So, will you continue then to monitor these weaknesses to ensure that this doesn't happen---- Mr. Bromwich. Yes, absolutely. Mr. Colgate. It is my understanding that it is part of the routine review that would occur every year, so that they test it to ensure that there are proper receiving reports, proper invoices that support the payments, because we don't want to ever get ourselves in that situation again. Mrs. Biggert. Well, it seems like you might want to do some special checks on this rather than wait for a whole year to ensure that this hasn't occurred. Ms. Kessinger. We will be doing interim testing during the summer, and then we do the substantive testing in the fall, so we are pretty much in there almost on a year-round basis at this point. Mrs. Biggert. OK. Thank you, I yield back my time. Thank you. Mr. Horn. I thank the gentlewoman. Those are good questions, and you are welcome to do a lot more. I am only going to pick on a few things here, and then we will move along, so if you see--OK, well, I understand that. This is sort of a busy day for everybody. On the Immigration and Naturalization Service, I guess since there was a problem on their financial aspects, I guess I would say, in 1998, as I understand it, the auditor of INS identified nine significant weaknesses. The auditor then reported ``that INS has not established effective controls to ensure that transactions were accurately and completely reported.'' They went on to say they ``could not satisfy themselves as to the extent to which INS financial statements are affected by this matter.'' In addition, the auditor reported that INS could not agree that its accounts with the Treasury were off $76 million. They couldn't come up with an accurate listing of who they owed--to whom they owed money. They couldn't account for the revenue collected from applicants in advance of processing, just to mention a few things. So, I guess I would ask, Mr. Colgate, what actions are you taking to ensure these weaknesses will be corrected in a timely manner? Mr. Colgate. I have no dispute with the findings of the auditor. Our biggest concern initially was this whole notion that there wasn't sufficient reconciliation--I believe you use the term $77 million--between the INS' balances and those reflected by the Department of Treasury. Mr. Horn. That was $76 million. Mr. Colgate. Yes. We are concerned about that, and INS has established a very aggressive corrective action plan. They have brought in an outside firm to help them reconcile the balances where there have been discrepancies. I would say if you asked me a couple of years ago where my greatest concern was within the Department of Justice, I would have to say within the Immigration Service. I would say based on the results of our 1998 audit and the commitment by the Commissioner and the organizational changes of moving to regional financing centers, my personal view is that INS would receive the most improved player award for 1998. I am hopeful that given the level of commitment that INS has demonstrated in 1998, if we can continue that level of commitment in 1999, that we can move to the situation where INS would have a qualified opinion and be able to overcome these deficiencies that have been listed. The second observation I would offer is that it is very important that we complete moving INS from an antiquated system to the cross-servicing arrangement that it has entered into with the Department of Commerce to move to a new financial management system. With the change in the system and the continued commitment of the Service to get its financial house in order, I think that we can overcome this. Mr. Horn. Is there suspicion of embezzlement with this $76 million? Mr. Colgate. It is not so much the suspicion of embezzlement, but I would say that we always have to be suspicious until we get our total financial house in order. So, I don't want to totally disclaim it. I think it is more of a situation of making sure that we accurately reflect the obligations that we incur; that we accurately reflect the receipts that we receive, because when you look at the INS, I believe it is almost a third of its operational expenses are paid for by offsetting collections, so it is very important for us to have sound financial management in an agency that receives almost a third of its funding through receipts. Mr. Horn. Have we analyzed who is at what financial station that is inputting in these different accounts and examines whether there is a possibility there for embezzlement or fraud? Mr. Colgate. I will have to provide that for the record; I don't know the detailed answer. I would point out, though, that my staff has informed me that INS, since the closing of the 1998 audit, has been able to completely reconcile, at this point in time, that balance that is in dispute between Treasury and INS, so I think that is a good indication. I will give you those detailed answers that you request. Mr. Horn. OK, without objection, it will be in the record at this point. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T1686.021 [GRAPHIC] [TIFF OMITTED] T1686.022 Mr. Horn. You are saying it is detailed within the $76 million. Is that what we are talking about? In other words, it is the whole $76 million, you are saying you are getting reconciliation now? Mr. Colgate. It has been pointed out to me--and if I have made a mistake, I will make sure I clarify for the record--but I have been told that the $76 million that was not reconciliated has been, at this point in time, completely reconciled to the Department of Treasury. Mr. Horn. OK. I will tell you one thing I learned as a chief executive was make sure that person that never takes a vacation takes a vacation, and have someone else sit at their desk and see what kind of weird transactions come through. So, you might want to think about that, rotating people around or something. Mr. Colgate. That is a very good point. I think that was a classic example that was in the DEA situation that we were questioned about earlier. Essentially, my recollection was that your new employee who worked at another agency had moved into the accounting operations and was in a similar situation as you described and looked at those invoices and said this doesn't make a lot of sense. I think your observation is a good one. Mr. Horn. Well, that is what management should be aware of. It doesn't mean all our employees get that way, but sometimes people are under a lot of pressure we don't know about. Sometimes people do weird things when they are under either that kind of either financial pressure on a mortgage or they have a child on drugs and they need treatment or whatever, and all I am saying is there are ways that good auditors know, and I found over 18 years as a CEO, I always kept the auditor afterwards where I could eyeball him and he could eyeball me, and I said, ``OK, tell me what you found on I don't know how many other campuses in the State of California, and let me know, and what do you do to do it.'' And, obviously, making sure that sort of two people have to know about what the financial input and the financial output. It is just watching some things that we think, ``Gee, you know, such a dedicated person,'' and, yes, dedicated, right, to bring their bank accounts up. So, you need to look at that. In terms of the Community-Oriented Policing Services, otherwise known as COPS, I noticed the Inspector General's Audit Division performs numerous audits each year to determine whether the recipients of the Community-Oriented Policing Services grants are misusing the funds. The audits during the previous year identified over $35 million of questioned costs and over $60 million of funds that could be put to better use. In addition, the auditor of the Offices, Board, and Divisions' fiscal year 1998 financial statement identified a weakness in the COPS Program involving inadequate documentation in the grant files. Now, what can you tell us, Inspector General, about that, or Mr. Colgate? Mr. Bromwich. Mr. Chairman, we are doing, as you know, a substantial amount of work in the COPS Program. We are right now compiling a summary of all of the work that we have done to date that synthesizes into categories the various problems that we have identified. In addition to that, we are doing a major internal audit of the administration and management of the COPS Program that is close to being releasable in draft form within the Department, and I anticipate that that will be released publicly fairly soon. So, we are visibly engaged in overseeing this particular program. Mr. Horn. And is that looking at the other end of the grant in the locality and whether they are following---- Mr. Bromwich. Yes. Mr. Horn. Is that sort of a random sample or are you looking at that---- Mr. Bromwich. Not a completely random sample, Mr. Chairman. It began as our following up on specific referrals that were made to us by COPS management. They said, ``We think we have problems with X, Y, and Z grant recipients for these reasons.'' And so we began by looking at those. Since that time, as we have done more of them, we have been selecting for ourselves, approximately 50 percent of the COPS audits that we are doing. So, it is a mix of referrals and self-selected grant audits. Mr. Horn. Well, I thank you for that information. Let me just ask Mr. Colgate a couple of closing questions here, because I know you have, I believe, another hearing to go to, Inspector General. So, I would just like to know what percent of your time on the average, let us say over a month, do you spend in your role as Chief Financial Officer? What percent of your time, generally, do you spend in your role as Chief Information Officer? What would you say off the top of your head? Mr. Colgate. I would spend, I would say, at least two- thirds of my time related to Chief Financial Officer type of activities. I would say that when it comes to CIO activities, there has been far more delegation to whoever was the Deputy Assistant Attorney General in IRM. I am not going to kid you, my background, as you noted, I mean--I have been Director of Finance staffs and budget officers in three different agencies, and my interest and my love is financial management. So, I would say the majority of my time is spent on financial management issues. Mr. Horn. OK, and then how much on the Chief Information Officer's role? Mr. Colgate. I would say probably--to be quite candid with you, I would say probably--if I was to measure it any one day, I would say 65 percent of my time is spent on CFO or financial management type of activities. I would say that 15 percent of my time is spent on administrative type of issues, whether it be personnel or whatever, and then the smallest portion of my time would be related to CIO type of activities. Mr. Horn. OK. My last question to you, Mr. Colgate, is the debt collection situation. According to the Department of Justice's fiscal year 2000 summary performance plan, the Department has completed a comprehensive debt management review focusing on the Department's and components' efforts to implement the, if you will, the Horn-Maloney effort in 1996, otherwise known as the Debt Collection Improvement Act which we just happened to get in the Omnibus bill that year, and I guess I would ask you what were the results of this review including the efforts to collect debts referred to from other agencies? Do you have any thoughts on that? Mr. Colgate. I don't have--I will provide in detail the results of that review. I know that we are in the process right now of putting out our Privacy Act notices that we can begin this summer referring debts, the DOJ debts to be serviced by the Department of Treasury, but we have to get this Privacy Act notice out before we can begin that referral process. But, specifically, on the status by appropriation, I would be more than glad to give you that detail by account. Mr. Horn. If you would, without objection, it will be inserted at this point, and I guess I would ask what improvements are being made as a result of this review, because I am interested in your role in relationship with other departments of the Federal Government where we are also trying to get active, aggressive debt collection? 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We are in the process, Mr. Chairman, of implementing a new system so that we can significantly improve the management of the Government's debt and the ability to not only improve its management but its referral out to either private counsel or Assistant U.S. Attorneys to collect. I have been very pleased at the levels of debt referals, in particular, in the Department of Education, we have received a significant increase in the number of student loan cases that have been turned over from the Department of Education to the Department of Justice for collection. That is really good news for the taxpayer, because to the extent that we can aggressively go after those using private counsel, in many instances, you can essentially return those loan balances to provide additional loans to new college students. I will be more than glad to give you a list over the last 3 years of increases in our civil debt collection, and we can give it to you by client agency is my recollection. In summary, we are making some system improvements. I am pleased to see client agencies like Education increase their referrals to us. I think we have made important strides here, but there is more work to do. Mr. Horn. Well, I am glad to hear that and any guidance you can give us on that, we will be holding extensive hearings on the debt collection in other agencies, and I am glad to hear that you see a real change with some of the Departments. We will be going over with the ranking Democrat as well as some on the majority that have not been able to get here because of markups and other things, some of the other questions that we might not have in the record, and we would be most grateful if both the Inspector General and the Assistant Attorney General would give us a reply, and we will put the question and the answers, at this point, in the record, without objection. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T1686.094 [GRAPHIC] [TIFF OMITTED] T1686.095 Mr. Horn. So, that is all I think we are going to do today on the Department of Justice. So, you are free to leave, but in answering the questions, you are still under the oath that you took to tell the truth and nothing but the truth. So, thank you very much for coming. Mr. Bromwich. Thank you, Mr. Chairman. I want to again express my appreciation for your being flexible in terms of the order of panels this afternoon. Mr. Horn. Glad to try to be flexible. OK, we are now ready on panel two, and that is the Federal Aviation Administration. [Pause.] Mr. Horn. All right, if the four witnesses and anybody who is their assistant who might be talking, I would just have you all stand and be sworn in at once. [Witnesses sworn.] Mr. Horn. All right, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12--you almost equal the Pentagon--[laughter]--have affirmed to the oath, and they are free to talk into the record. So, let us start just down the order on the agenda and the lineup we have in the first part of the panel. Ms. Linda Calbom is the Director, Resources Community and Economic Development Accounting and Financial Management from the General Accounting Office. Thank you for coming and being lead witness. STATEMENTS OF LINDA CALBOM, DIRECTOR, RCED ACCOUNTING AND FINANCIAL MANAGEMENT, GENERAL ACCOUNTING OFFICE; JOHN MECHE, DEPUTY ASSISTANT INSPECTOR GENERAL, FINANCIAL, ECONOMIC, AND INFORMATION TECHNOLOGY, DEPARTMENT OF TRANSPORTATION; DAVID KLEINBERG, DEPUTY CHIEF FINANCIAL OFFICER, DEPARTMENT OF TRANSPORTATION; AND CARL SCHELLENBERG, CHIEF FINANCIAL OFFICER, FEDERAL AVIATION ADMINISTRATION Ms. Calbom. Thank you, Mr. Chairman. I am pleased to be here today to discuss financial management issues at the Federal Aviation Administration. As you know, in January 1999, GAO designated FAA financial management as a high-risk area because of serious and longstanding accounting and financial reporting weaknesses. These weaknesses render FAA vulnerable to waste, fraud, and abuse; undermine its ability to manage its operations, and limit the reliability of financial information provided to the Congress and taxpaying public. Since 1994, the Department of Transportation's IG has undertaken audits of FAA's financial statements and has consistently been unable to determine whether the financial information is reliable. This pattern of negative financial results continues today with the IG's recent financial audit report, a disclaimer of opinion on FAA's fiscal year 1998 financial statements, and I know Mr. Meche will talk a little bit more about that. Four fundamental problems must be resolved before FAA can achieve the most basic level of financial accountability. First, the agency must resolve the serious problems related to accounting for property, plant, and equipment, and institute systems, procedures, and controls to ensure that accountability is maintained on an ongoing basis. Since 1994, the IG has consistently reported that these assets are being inappropriately expensed or otherwise unaccounted for, and current estimates are that the asset balance may be understated by as much as $5 billion to $10 billion. During the audit of the fiscal year 1998 financial statements, the IG specifically identified $1 billion of equipment that was not recorded on the books as well as numerous other errors and weaknesses in FAA's process for keeping track of property and equipment. The second issue FAA must address is to complete its improvements to its inventory accounting system, particularly related to spare parts at thousands of field locations around the country. FAA does not currently have a reliable system in place to track and control these field spare parts on a continuous basis. The agency's lack of accountability for property and equipment and inventory impairs its ability to efficiently and effectively manage operations that use these assets and expose the agency to waste, fraud, and abuse. For example, lack of physical controls over inventory and equipment could result in the costly, unnecessary acquisition of assets already on-hand, shortages of critical parts, delays in ordering needed assets or undetected theft or loss. The third basic problem FAA must address is to implement a cost accounting system capable of reliably accumulating full project cost information. The lack of cost accounting information impairs FAA's ability to make effective decisions about resource needs; to adequately monitor and control major projects such as the $42 billion air traffic control modernization project that you mentioned, Mr. Chairman, and to identify and avoid waste. The lack of cost accounting information also limits the ability of FAA management and other decisionmakers to develop a system of user fees based on the cost of services provided. And, finally, it limits the agency's ability to meaningfully evaluate performance measures in terms of efficiency and cost effectiveness. And the fourth issue FAA must address is its other financial reporting weaknesses that preclude it from preparing meaningful financial statements. Audited financial statements, as you were mentioning as well, are designed to provide a public report of how taxpayer money provided to a given agency was spent and when linked to performance measures what the taxpayer got for their money. However, as evidenced by the numerous problems in preparing the basic financial statements that were reported by the IG, FAA lacks this fundamental level of accountability. FAA's senior management has indicated that they recognize the urgency of addressing their financial management deficiencies, and they are working diligently toward correcting them. However, they are still far from financial accountability. Until the agency is able to correct its basic accounting deficiencies and produce a complete set of auditable financial statements, it will continue to be negligent in its duty to the taxpaying public to be a responsible steward for the billions of dollars it is provided annually to carry out its mission. That concludes my statement, Mr. Chairman. [The prepared statement of Ms. Calbom follows:] [GRAPHIC] [TIFF OMITTED] T1686.096 [GRAPHIC] [TIFF OMITTED] T1686.097 [GRAPHIC] [TIFF OMITTED] T1686.098 [GRAPHIC] [TIFF OMITTED] T1686.099 [GRAPHIC] [TIFF OMITTED] T1686.100 [GRAPHIC] [TIFF OMITTED] T1686.101 [GRAPHIC] [TIFF OMITTED] T1686.102 [GRAPHIC] [TIFF OMITTED] T1686.103 [GRAPHIC] [TIFF OMITTED] T1686.104 [GRAPHIC] [TIFF OMITTED] T1686.105 [GRAPHIC] [TIFF OMITTED] T1686.106 [GRAPHIC] [TIFF OMITTED] T1686.107 [GRAPHIC] [TIFF OMITTED] T1686.108 [GRAPHIC] [TIFF OMITTED] T1686.109 [GRAPHIC] [TIFF OMITTED] T1686.110 [GRAPHIC] [TIFF OMITTED] T1686.111 [GRAPHIC] [TIFF OMITTED] T1686.112 Mr. Horn. Thank you very much. We will now move on to John L. Meche, the Deputy Assistant Inspector General for Financial, Economic, and Information Technology for the Department of Transportation. Welcome. Mr. Meche. Thank you. Good afternoon, Mr. Chairman. Thank you for inviting the Inspector General's Office to testify on FAA's financial management. In the interest of time, I will summarize my prepared statement. I will cover three topics: FAA's current financial status, actions to develop a cost accounting system, and challenges ahead for FAA. Seven years ago, we began auditing the FAA financial statements. To be frank, the books and records at that time were in very poor shape. Since then, FAA has done lots of work; and made many improvements. Unfortunately, some issues identified years ago still haunt FAA. About 3 months ago, we briefed FAA on the results of our audit for fiscal year 1998. We informed FAA that it would not get a clean opinion this year, and that fiscal year 1999 was already in jeopardy. At that time, FAA decided it had to tackle these tough issues. FAA's toughest challenge is the property and equipment accounts which totaled about $12 billion. Much of this is old stuff, and the records do not exist or cannot be easily found. FAA has put together a task force involving headquarters and its regional employees. We and GAO are working with FAA to find acceptable solutions, and, Mr. Chairman, it is working. For example, FAA's voice switching control systems, installed in 23 locations, were on the books at $234 million. By using budget information and national contracts, the FAA was able to document its true cost as $1.1 billion. The difference becomes really important if FAA is to recoup its full cost from user fees. Turning to cost accounting, FAA had set out to develop a system by October 1, 1998, but the project has not gone smoothly. FAA recently acknowledged it could not implement the cost accounting system by its milestone of March 31, 1999 and has revised the schedule. As of today, FAA plans to have a fully operational cost accounting system by the end of fiscal year 2001. The FAA needs cost accounting for management purposes, but it is vital to establishing user fees if and when they are authorized. The FAA must address one other issue. The cost accounting system gets its source data from the Department's accounting system. During the past 7 years, including this year, we identified significant financial control deficiencies within the existing system. Without a clean audit opinion on its financial statements, the FAA cost accounting system, even if flawlessly designed, will not produce defensible cost-based data. The Department plans to replace the accounting system by June 2001. The FAA and the rest of the Federal Government is moving to measuring performance as required by the Government Performance and Results Act. This will require financial systems that can link cost information to performance data, and provide information on cost effectiveness of FAA's major programs. Unfortunately, FAA's current financial systems do not produce the data it will need. In conclusion, FAA is making an extraordinary effort to fix the books by the end of fiscal year 1999. But, Mr. Chairman, that is not good enough. Unless FAA fixes the financial systems for the long term, FAA's books are likely to revert to their current inaccurate position. FAA is facing difficult financial conditions. To control and monitor its costs, FAA needs basic financial tools, including a reliable cost accounting system and good financial data. It will take leadership, dedication, commitment, and very hard work to solve these financial issues. FAA now has the team in place and has the support of the Department's Chief Financial Officer. We in the IG's Office stand ready to assist the FAA Administrator and her Chief Financial Officer in any way we can to make this a success for FAA, DOT, and the Federal Government. Mr. Chairman, that concludes my oral comments. I will be pleased to answer any questions. [The prepared statement of Mr. Meche follows:] [GRAPHIC] [TIFF OMITTED] T1686.113 [GRAPHIC] [TIFF OMITTED] T1686.114 [GRAPHIC] [TIFF OMITTED] T1686.115 [GRAPHIC] [TIFF OMITTED] T1686.116 [GRAPHIC] [TIFF OMITTED] T1686.117 [GRAPHIC] [TIFF OMITTED] T1686.118 [GRAPHIC] [TIFF OMITTED] T1686.119 [GRAPHIC] [TIFF OMITTED] T1686.120 [GRAPHIC] [TIFF OMITTED] T1686.121 [GRAPHIC] [TIFF OMITTED] T1686.122 [GRAPHIC] [TIFF OMITTED] T1686.123 [GRAPHIC] [TIFF OMITTED] T1686.124 [GRAPHIC] [TIFF OMITTED] T1686.125 [GRAPHIC] [TIFF OMITTED] T1686.126 [GRAPHIC] [TIFF OMITTED] T1686.127 [GRAPHIC] [TIFF OMITTED] T1686.128 [GRAPHIC] [TIFF OMITTED] T1686.129 [GRAPHIC] [TIFF OMITTED] T1686.130 [GRAPHIC] [TIFF OMITTED] T1686.131 [GRAPHIC] [TIFF OMITTED] T1686.132 [GRAPHIC] [TIFF OMITTED] T1686.133 [GRAPHIC] [TIFF OMITTED] T1686.134 [GRAPHIC] [TIFF OMITTED] T1686.135 [GRAPHIC] [TIFF OMITTED] T1686.136 [GRAPHIC] [TIFF OMITTED] T1686.137 [GRAPHIC] [TIFF OMITTED] T1686.138 [GRAPHIC] [TIFF OMITTED] T1686.139 [GRAPHIC] [TIFF OMITTED] T1686.140 [GRAPHIC] [TIFF OMITTED] T1686.141 Mr. Horn. We will defer the questions till we have everybody's statement before us. Now, I don't know who is to talk first, but in the line, Mr. Kleinberg is the Deputy Chief Financial Officer, but Mr. Schellenberg is the Chief Financial Officer. So, who is first? Mr. Kleinberg. I will speak first. I am from the Department of Transportation; Mr. Schellenberg is from---- Mr. Horn. Mr. Kleinberg is going into the Valley of Death, I guess, and you are on the horse right behind him. [Laughter.] Mr. Kleinberg. Mr. Chairman and members of the subcommittee, thank you for the opportunity to speak before the subcommittee and to testify on FAA's improvements in financial management and the Department's actions to encourage and support FAA's efforts. We are pleased with the improvements that FAA has been making in financial management over the past years and especially their recent stepped up efforts. The audited financial statement process has been of great benefit in improving financial management throughout the Department. It has brought greater discipline and focused the financial management activities. The material weaknesses identified by the DOT Inspector General have directed DOT organizations to areas that can benefit from financial management improvements. FAA has been preparing financial statements for audit for the past few years. Material weaknesses have been identified in the areas of property, plant, equipment, and inventory. Corrective action plans for these areas have been developed. Some actions have been completed; others remain in the process of being executed. These corrective action plans have extended over multiple years and have involved numerous FAA offices. FAA has mobilized both financial and program officials from headquarters, regional, and field offices to assure the needed financial improvements are implemented. These financial management improvements must be accomplished while at the same time not compromising vital programmatic activities. Although the task has involved adding new responsibilities and priorities to many FAA offices, FAA has been making excellent progress in eliminating material weaknesses through the execution of these corrective action plans. The FAA Administrator, the DOT Chief Financial Officer, the DOT Inspector General frequently review FAA's progress in achieving these corrective actions. They support FAA's endeavors and believe that they are on a reasonable course to achieve a clean opinion. The Secretary, the FAA Administrator, and the Chief Financial Officer are committed to meeting the President's goal of a clean audit opinion for the Department for fiscal year 1999. To accomplish this goal, FAA must also receive a clean audit opinion in their fiscal year 1999 statement. In line with this important goal, FAA's corrective action plans are scheduled to be completed in fiscal year 1999. FAA's organizations are currently ahead of schedule in completing their required goals and milestones. This should allow ample time for the General Accounting Office and the DOT Inspector General to review FAA activities and to render a clean audit opinion for fiscal year 1999. We believe the FAA's actions demonstrate their full commitment to improving financial management. They are taking the necessary steps to demonstrate to the General Accounting Office and the DOT Inspector General that their financial statement is deserving of a clean audit opinion. A clean audit opinion for FAA will assure the Congress and the American public that FAA resources are being managed wisely and in the public's best interest. I will be pleased to respond to your questions after the cycle is over. [The prepared statement of Mr. Kleinberg follows:] [GRAPHIC] [TIFF OMITTED] T1686.142 [GRAPHIC] [TIFF OMITTED] T1686.143 [GRAPHIC] [TIFF OMITTED] T1686.144 [GRAPHIC] [TIFF OMITTED] T1686.145 Mr. Horn. Thank you very much. Mr. Schellenberg, the Chief Financial Officer of the Federal Aviation Administration. Mr. Schellenberg. Thank you very much, Mr. Chairman. It is a pleasure to be here to explain what the FAA is attempting to do to resolve both of these major issues. I want you to know one of our agency's top priorities is to enhance FAA's financial credibility and integrity as quickly and effectively as possible. Recently, the General Accounting Office put FAA on its high-risk list for financial management for two key reasons: the agency's failure to receive a clean audit opinion on its financial statements, and the lack of a fully implemented cost accounting system. We are fully committed to taking those actions necessary to give the DOT Inspector General the basis on which they can provide us a clean audit opinion. Getting such an audit opinion is important to us not only as a part of the goal to achieve a governmentwide unqualified audit but also to assure the public that the assets entrusted to the FAA are properly managed and accounted for. To ensure success in this effort, we are working cooperatively with the Office of Inspector General and the General Accounting Office to identify and rectify those financial discrepancies that are holding the agency back from receiving a clean audit opinion. Together, we have identified three critical areas that the FAA must address that had previously been overlooked for years. First, reduce the FAA's work in process account which has been overstated as completed facilities and facilities and equipment were not transferred to the appropriate fixed-asset accounts at appropriate times. Second, the need to adequately document the agency's assets at sites throughout the country, and, third, the need to adjust accounts for personal property, such as radars and switching systems, to properly reflect their full costs. Let me emphasize at this point that the deficiencies that we have described in those three circumstances relate to the appropriate accounting process not the agency's ability to locate those assets. In other words, it is not a loss of assets, it is a question of an appropriate accounting treatment. As the agency's Chief Financial Officer, I am leading the FAA's monumental effort to tackle these problem areas. Together with the Office of Inspector General, we have set goals and targets for FAA employees at headquarters and each of the regions to complete this work. Led by each regional administrator, dedicated teams have been formed throughout the regions to undertake this work according to established goals and processes. For example, early in fiscal year 1998, the agency convened a field spare parts inventory conference to coordinate the physical inventory with the regional liaisons at over 800 sites. This analysis resulted in the FAA changing the methodology it uses to price the agency's inventory to more accurately reflect the cost of that inventory. Since then, both GAO and OIG have sampled the inventory and found no material discrepancies for the line items sampled. Another full wall-to- wall inventory is planned for later this year. In order to correct other financial statement deficiencies, we will work with the Department and the IG to develop and implement changes to our existing accounting systems; to capture the new standard general ledger accounts, and change or convert existing records to meet new reporting standards. We have also accelerated our efforts with regard to developing a process improvement plan. This plan when completed will identify all changes in requirements needed to ensure that the FAA has in place the correct automated systems, procedures, and resources necessary to ensure the continued integrity of our financial systems for the future. I share Mr. Meche's concern that we institute processes so that we don't have to play catchup again in the future, and that not only do we get a clean audit opinion, we keep a clean audit opinion. The deadlines we have set for ourselves will enable the task to be completed with ample time remaining for the Office of Inspector General to issue a clean audit opinion in fiscal year 1999. We are pleased to be able to report that as of mid- March, each region and center and their respective lines of business is ahead of the goals for accomplishing these tasks, and we anticipate having this work fully completed on time. The second reason why FAA was put on the GAO high-risk list was the lack of a fully implemented cost accounting system. It should be noted, however, that the FAA is one of the first Federal agencies to take steps to establish a full cost accounting system based on generally accepted government accounting principles. We have not just embarked on a traditional cost accounting system but one that incorporates non-financial with financial transactions in order to allocate and determine the full cost of FAA's services. So, it is a combination of performance measurement as well as the financial data so that we can have, in fact, the kind of information Mr. Meche referenced earlier. Knowing these costs will allow us to track our performance and make informed management decisions both which will help the agency better control its costs. FAA commenced this effort 2\1/2\ years ago and will deliver the first phase of the cost accounting system to support the air traffic service organization by the fourth quarter of 1999. Thereafter, other lines of business will be added in phases so that the cost accounting system will be fully implemented throughout the agency by the end of fiscal year 2001. In our discussions with private companies that have implemented similar cost accounting systems. We determined our 5-year completion target falls well within the range of best business practices. Although the FAA has been held at fault for not having delivered a complete cost accounting system. We believe that the FAA should also be given the credit for having taken these pioneering steps. Let me summarize by saying that the FAA is undertaking serious, comprehensive steps to regain our financial credibility and integrity. We are cooperating fully with the Office of Inspector General and the General Accounting Office on an ongoing basis to achieve these goals and to avoid any future problems. We have every confidence we will meet these goals of achieving a clean audit opinion and implementing the first phases of our cost accounting system in fiscal year 1999. And if I may be permitted a personal comment when the Administrator appointed me to this position during the middle of the summer, it was made crystal clear to me by her and later by the Chief Financial Officer of the Department that these two functions, that delivering a clean financial statement and a cost accounting system were the two major priorities that I needed to proceed with. Let me assure you I am directly focused on doing exactly those things. When I found that we were not proceeding in both of those areas with the speed and with the diligence that was necessary, we stepped in; we reorganized; we took steps; we instituted new processes; we made accountability; we made overtures to the OIG and the GAO to work constructively to resolve issues in advance. I think we are on track at this point, and I look forward to the fact that we will be able to achieve that statement of cleanliness this fiscal year. Thank you. [The prepared statement of Mr. Schellenberg follows:] [GRAPHIC] [TIFF OMITTED] T1686.146 [GRAPHIC] [TIFF OMITTED] T1686.147 [GRAPHIC] [TIFF OMITTED] T1686.148 [GRAPHIC] [TIFF OMITTED] T1686.149 [GRAPHIC] [TIFF OMITTED] T1686.150 [GRAPHIC] [TIFF OMITTED] T1686.151 Mr. Horn. Well, we wish you well on that point. Just so I get the relationship of reporting correct in my mind, Mr. Schellenberg, you report to whom in the Federal Aviation Administration? Mr. Schellenberg. I report to the Administrator, Mrs. Garvey. Mr. Horn. OK, and to whom does the Chief Information Officer report? Mr. Schellenberg. The Chief Information Officer who is a new gentleman that has just joined us also reports to Mrs. Garvey. Mr. Horn. OK, and so you have full responsibility for being the Chief Financial Officer. Mr. Schellenberg. That is correct. Mr. Horn. All right. Who is the Assistant Administrator for Management or whatever that position is called? Mr. Schellenberg. Well, we no longer have an Assistant Administrator for Management, sir. What happened is that we have Assistant Administrator for Financial Services, and I am that person. We have an Assistant Administrator for Human Resource Management, and that is Ms. Glenda Tate. And we have an Assistant Administrator and Chief Financial Officer, and that is Mr. Daniel Meehan. I have some slight administrative duties. Mr. Horn. Wait a minute right there. You are the Assistant Administrator for Financial Services. Mr. Schellenberg. And Chief Financial Officer. Mr. Horn. And you are also Chief Financial Officer, but you just named that other person Chief Financial Officer. Mr. Schellenberg. Oh, I am sorry. The other person I named was the Chief Information Officer; I probably misspoke. Mr. Horn. OK, yes. Mr. Schellenberg. And that is Mr. Daniel Meehan. Mr. Horn. OK, so your role as Assistant Administrator for Financial Services, did that precede your coming to the agency? I mean, has that position been around for a long time? Mr. Schellenberg. No, no, that was just created. I have been in the agency for a long time, but I was appointed to that position, and it was created for the first time last summer. Mr. Horn. OK, so you are not really doing anything other than the Chief Financial Officer operation. Mr. Schellenberg. That is correct. Mr. Horn. OK, that is what I wanted to get straight, because I wondered if you were reporting to an Assistant Administrator for Financial Services, because the role should report to Mrs. Garvey, the Administrator. Good, OK. Now, we welcome Mr. Turner, and we are just finished the testimony, and we are into questions now, and if you would like to say anything at this point, you are certainly welcome. Mr. Turner. You go right ahead. Mr. Horn. OK. Well, let me ask the General Accounting Office, Mrs. Calbom, is it true that the items mentioned are missing or there was a mention that these items were not missing? What is the finding of the General Accounting Office? Ms. Calbom. You are talking about the property and equipment items? Mr. Horn. Right. Ms. Calbom. I think what has been happening is over the years as equipment is purchased it is being charged through to the expense accounts, so it just flows through operations, and it is not then being tracked on an ongoing basis. And what the IG is finding is they are trying to go back--actually. The agency, with the IG looking right behind them as they go, is trying to go back and reconstruct the records, so they can figure out which assets should have been put on the books and kept on the books, so they can track those assets on an ongoing basis. So, I think that is mostly what they are finding. They are also finding situations, I know there was at least one situation that is in the IG's audit report, where there was a structure on the books for $1 million, and the structure had been demolished 10 years ago. So, it is a lot of sloppy bookkeeping is what it is. Mr. Horn. And that is to be done by the Federal Aviation Administration or is to be done by the Department of Transportation? Ms. Calbom. The cleaning up? Mr. Horn. Well, the keeping of what data when and where. Ms. Calbom. Oh, it is FAA's job to be doing that. Mr. Horn. OK, so each service agency, whatever they are called, within the Department of Transportation has their responsibility. Ms. Calbom. Yes, it is fairly autonomous, and FAA, as you know, then prepares its own consolidated financial statements which are subjected to an independent audit. Mr. Horn. Interesting. OK, let us take a look at some of the property, plant, and equipment just to review it. You say FAA spent $26 billion on its Capital Improvement Program. Now, those are the ones related to the Airport Improvement Fund, I assume; the special trust fund that is set aside? Or is that general fund money beyond the trust fund? Like a third runway at Los Angeles International; a lot of that would come out of the trust fund. Ms. Calbom. Correct me if I am wrong, but I believe a lot of that relates to the Air Traffic Control Modernization Program. Mr. Horn. OK. So, that is in terms of facilities for the FAA to do its job itself, OK. Ms. Calbom. Correct. Mr. Horn. All right. And then we noted that they reported less than $12 billion in gross property, plant, and equipment asset costs. Is that correct? Ms. Calbom. Yes, I believe it was right around $12 billion that is on the books, and when we say gross, we mean before depreciation is considered. Mr. Horn. Well, then comes the obvious question: If you have spent approximately $26 billion on capital year improvement during fiscal years 1982 through 1998 and the financial statements reported less than $12 billion in gross property, plant, and equipment asset costs, the question is where is the remaining $14 billion? Ms. Calbom. Right. Mr. Horn. So, where is it? Ms. Calbom. That is the question that is being pursued right now by FAA officials as well as--as I was saying, the IG has been looking at what they are coming up with, and they are trying to go back and reconstruct the records and determine which of those funds that were spent really should have been assets that are capitalized on the books. There is certainly some of the property that was properly expensed, and certainly there is some of it that relates to projects that were abandoned or written off. Mr. Horn. Has anybody checked those projects to see if they were ever built? Ms. Calbom. Well, I think as far as the funds that they are identifying that relate to assets that should be capitalized-- and Mr. Meche can probably answer this better--but I believe that they are going out and taking a look at those assets and ensuring that, in fact, they are there. As far as the funds that relate to the scrapped projects, so to speak, that is money that was spent that isn't providing any long-term benefit. Mr. Horn. Well, we ought to be check to see if the structure is there. I am not being humorous about it, but the Subcommittee on Appropriations, independent offices, HUD, so forth, went checking in New Orleans to see where the buildings were that the Department of Housing and Urban Development had been granting money to them over time, and they found a lot of buildings that never even were erected, but somebody got the money. So, we ought to check that. Mr. Meche. Mr. Chairman. Mr. Horn. Yes. Mr. Meche. We know where most of that money has gone. We are, in fact, in the process of rebuilding the records. There was about $5 billion--and that is a very rough estimate right now, because we are looking to the future--there is about $5 billion of that difference that was, in fact, expensed off the records, and we are rebuilding those records right now with FAA to be able to get that amount. There is another at least $2 billion, maybe $3 billion that we know. For example, the money for the AAS system that was spent, but it never came into production. So we know right now where a lot of that money is. Mr. Horn. Well, you have me down to presumably $5 billion or if you muddled a couple of things there, I am not quite sure what the net balance is, but I asked where is the remaining $14 billion, and I think you said, ``Well, we certainly have about $5 billion we think we know.'' And, obviously, then, what has happened to the $9 billion? Mr. Meche. That is correct, sir, and we are reconciling that number down, and what we are finding so far is the kinds of situations that I described. It is where FAA has not put the system in place because it just never got off the ground, but yet the money was spent. So, that is part of the money that you are looking at, as well as expensing it and not capitalizing it on the records. That is what the situation is with the $5 billion we know about right now. Mr. Schellenberg. Mr. Chairman, maybe I can help a little bit also. Mr. Horn. Please. Mr. Schellenberg. What we are really talking about is the appropriate status on the records, not the location of the assets. For example, it could be a question of where the FAA had charged an asset to an inappropriate account. In such a case, we are going back and correctly capitalizing the asset while placing it where it properly belongs in our financial statements records. Mr. Horn. Well, let us take that item and example. Who signs off on that particular asset item so that there is some senior management responsibility? Would that be you signing off on it or your predecessor? Mr. Schellenberg. The actual decision to expense a particular item? Mr. Horn. Yes, right. Mr. Schellenberg. It would be handled by the offices, particularly on a regional basis, that were in charge of doing the accounting for that particular project. As a practical matter, I can't find any proper justification for expensing what should have been capitalized; it should have been capitalized. Mr. Horn. Do those papers still exist with somebody's signature on it? Did somebody assume responsibility, and did they not then just input it properly or improperly at the headquarters level? Mr. Schellenberg. It was a combination of two pieces: expensing it improperly and leaving it for too long in a work in process kind of account. What we are doing in the one case is the catch-up work to take things out of work in process that have been completed long ago and putting those now in appropriate asset accounts. Next we go back and recalculate and redetermine the appropriate figure to put on the capital account and the appropriate figures to actually expense. When we have finished this work in the June timeframe, we will have an accurate statement of what is legitimate work in process, what is legitimate expense, and what is legitimately assigned to those capital asset accounts. We are putting those figures where they should have been all along. Mr. Horn. Sure. Do we have any sort of feeling as to how many thousands items there are here? Are we talking hundreds of items or what? Mr. Schellenberg. We are talking thousands of items. We are working on the most significant items. We are ensuring that current assets are appropriately accounted for. We are working collectively and quite cooperatively with the Inspector General and the GAO to ensure that we identify and characterize the most material parts of inventory, so that everything is appropriately accounted for. So, it is literally thousands of job orders that have to be appropriately characterized. Mr. Horn. Now, in your judgment as Chief Financial Officer, do you think that the FAA has the appropriate system and equipment to do this job? Mr. Schellenberg. I think we have in place the appropriate equipment and systems to do the catch-up. I do not yet think we have in place the appropriate systems to keep current. We have some groups that will develop those systems so that if you ask me that question in 2 months, I feel confident I will be able to tell you at that point, we have the systems that will let us stay current. So, we are working on one; one I think is in place. Mr. Horn. Now, in terms of just the equipment--let us not talk about property for a minute or big structures--do you have a system now that you feel will keep track of the billions of dollars in equipment that FAA purchases? Mr. Schellenberg. Yes. Mr. Horn. So, you think you are OK on that one? Mr. Schellenberg. I think we will be OK. Mr. Horn. Have you evaluated the FAA's plans to correct their records for items that have not been recorded in the past, and, if so, do you think this effort will be successful? Mr. Schellenberg. Yes, we have taken a look at that, and I think it will be successful. Mr. Horn. OK. Let us see, I think we have enough on that. If we haven't, we will send you a few questions after the hearing. Let us talk a little bit about air traffic control modernization. I served on the Aviation Subcommittee when I first came here and had a few views as I went out and looked at that thing, and it turns out I was right, and the FAA was right to cut if off at $4 billion. I would just like to know why they didn't cut it off at about $4 million, $40 million or $400 million? The IRS went to $4 billion also. I don't know if they were cloned so that FAA and IRS--you got different letters, but it didn't sound like a clone, but they end up with the same $4 billion, and I guess nobody gets their attention until a few billion are spent in Government. Now, the General Accounting Office testimony indicates that the $42 billion Modernization Program is expected to continue through fiscal year 2004. This is a significant program, and I believe its expected costs will be an additional $16 billion over the next 6 years for such things as radar navigation, communications equipment, as well as computer software. When we buy this additional equipment, I am concerned whether or not you will be able to account for it properly. What do you think? Mr. Schellenberg. I am concerned about that too. That is exactly why I convened this group to get together to design the kind of system that will let us keep current and make sure that as those items are acquired, they are appropriately characterized in the accounts and that we are current with the process. Mr. Horn. Well, I guess I will ask the obvious, because it seems to me there must be some corporations in America that have related things to deal with in terms of categories and that maybe you could get it off the shelf or have you looked at that? Or has the Chief Information Officer looked at that? Or is the person too new to look at it? Mr. Schellenberg. Well, I don't. I will defer to Mr. Kleinberg on that issue, if I may, please. Mr. Kleinberg. We have looked at it in the sense that we have adopted an Oracle financial package that we are putting in the Department that will be in place in 2001. That handles, obviously---- Mr. Horn. And you have already tested this Oracle system to see if it does for you what you want it to do? Mr. Kleinberg. We tested it in the first stage; the second stage of a more refined testing starts next month and will be completed by the middle of June at which time we get into what we call the final build stage. By Oracle's own management view, they think we are chasing them rather than them chasing us at this stage, and we hope that continues. So, we think that that is the type of package that is supplying chain management although if all the other types of software at the private sector do use similar type things, it will be available to us and subtle enough to handle all of these problems. Mr. Horn. So, you are not the alpha site, you are the beta site. Mr. Kleinberg. No, actually, we are beyond the beta site in the sense that this is proven by about 5,000 corporations already. Mr. Horn. Good. Well, we will extend the alphabet a little bit. [Laughter.] No, I am glad that you let somebody wear themselves out in making sure it works. Mr. Kleinberg. Exactly. Mr. Horn. It makes sense. OK, inventory. I understand from the testimony here that a lot of progress has made in the ability to keep track of inventory located in your warehouse, as I understand it, in Oklahoma City. However, there still seems to be problems keeping track of parts located in the field. This seems especially critical since those parts are scattered around 30,000 locations throughout the country. You might have some overseas also; I know you keep some people overseas. FAA, I would have the question is, what are you doing to ensure that you have a system in place that can keep track of these parts on an ongoing basis? I guess, Mr. Schellenberg, that all was headed in your direction. Mr. Schellenberg. I rather expected it was. We have been doing a number of things on our field spares. We have conducted physical inventories to ensure the present location of all those items. We did one last year; we will do another one this year. We are also in the process of developing the perpetual inventory system to keep better track of those field spare items. Again, the question associated with those field spares is often the fact that you need a critical part in another facility and sometimes the issue has been that it has been more pressing for our folks to restore that facility--get it there, get the equipment running--than it has been to do the paperwork. What we need to do in the new system is to make it simple enough, quick enough, and easy enough that inventory tracking steps happen quickly, easily, and currently, so that we have an accurate and complete status that is up to date at the moment. Mr. Horn. Yes, having heard the question and the answer, I would like to know from the Inspector General and from the General Accounting Office, do you think they are on the right track or are there real problems here? Mr. Meche. Mr. Chairman, I think they are on the right track. We recommended to FAA about 5 years ago that they establish a perpetual record system for these field spares. It wasn't until about 6 months when Mr. Schellenberg came on board that we brought this to his attention. We showed him what the results were and convinced him that it was time for FAA to establish perpetual records, and he has, moved out on that. As soon as the FAA gets those spares into inventory--there is going to be a physical inventory--we will test it, and assuming that there is no problem with the accountability, we will be OK with it. Mr. Horn. Ms. Calbom, for GAO, what is your reaction? Ms. Calbom. I guess we still have some concerns about the field spares inventory at this point. As stated in my testimony, when we took a look at some of the test counts that the IG did in the field--we, ourselves, did not do test counts in the field; we did them at the big warehouse but not in the field--we were just concerned that at all the sites the IG staff went to there were a number of problems that were discovered, and we really felt like probably the count process may not have been a good process. It is real hard tell if they truly had a good handle on what was out there. I am happy to hear that they are going to do another complete count for the fiscal year 1999 audit, and then the IG will go in and take a look at those, and we will be following up on that as well. And I do agree with Mr. Meche that they are beginning to implement a perpetual inventory system which is something where they can keep track of the ins and outs, and so, at any given point in time, they know what they have at different locations, and I think that is really essential for this type of operation, because, like you say, it is scattered all over the country. And when you have spare parts like this, I mean, some of them are really critical, it is important if you have modifications or other things like that, it is very important from an operational standpoint, to know where those are so that they can be updated if need be. Mr. Horn. Well, let us put it this way, thousands of American firms that assemble things or manufacture have adopted the so-called Japanese inventory system where your parts are fed into when you need them in some way, obviously by computing the stocks down to a certain level. Is there any possibility that the kind of parts FAA needs and has in that huge warehouse in Oklahoma City where that can be directly sent to people in the field by the person that is making them? And I don't know if you have looked at that or that would save you warehouse space or what, but it is something you might think about. Mr. Schellenberg. We have done much of that, Mr. Chairman. Let me also point out that at most of these field facilities it is not a question of manufacturing something that you have anticipated demand for, it is often a question of a part failure that needs to be replaced very quickly in order to preserve their safety. So that we try to anticipate; we try to stock these facilities with the required number, but there will often come times when it doesn't happen exactly the way you planned. What we want to do is to have economic quantities, but we also need to have the ability to respond very rapidly. So, we are doing what you are suggesting; it is a difficult balance to take at times. Mr. Horn. Give me an idea of what the FAA needs in parts. Is this for radar or what? Mr. Schellenberg. This could be the major tube for a radar. It could be major components of air ground---- Mr. Horn. Tube for radar? You mean, we are not still using vacuum tubes, right? LAX was until recently, I think. Mr. Schellenberg. The tube is the major thing that generates the radar signal, the clystron, on many of our things. It could be air ground communications equipment; it could be something that is a part of a navigational aid. So, when these things cease working, we need to get them back up and operating as soon as possible. So, it is a question of anticipating what parts are going to fail, and that is not always an easy process. Mr. Horn. Well, I am glad you are taking a look at it. Do you know in your current inventory different parts are there in that Oklahoma City warehouse? Mr. Schellenberg. I don't have the number at my fingertips; we will be happy to provide it. [The information referred to follows:] The total inventory of items at the Logistics Center in Oklahoma City is 84,143 items. Mr. Horn. The Air Force, I found, over the years, has so many spare parts it is unbelievable, and a lot of them are planes they no longer order, so when you have a master sergeant that knows what they are doing there, why, they can usually clean up that inventory. Mr. Schellenberg. We are doing an interesting thing, Mr. Chairman, that you might be interested in. We are now operating our logistic center as a franchise fund. The individual facilities that now need to have parts are being charged for those parts, so that they now have financial accountability. This has increased their awareness of economic quantities to have on hand, so it is working a very positive effect. Mr. Horn. And routine maintenance to be preventive maintenance to help extend life. Mr. Schellenberg. Yes. Mr. Horn. Well, that makes sense, and I congratulate you on that. Financial reporting. It has been mentioned that there are significant errors in the 1998 financial statement, including problems with statements of budgetary resources and net costs. In addition, FAA's financial statements, themselves, say that ``some of the budgetary balances from the general ledger were not accurate or were incomplete in the accounting system.'' I guess I would ask the Inspector General, what do you mean in your report when you say that $7.2 billion unobligated balance in the statement of budgetary resources could not be substantiated? Mr. Meche. Mr. Chairman, this is the first year that we have had to audit these new statements. What we have found in this particular example you are talking about is that this is a cumulative figure that has built up over years. For auditors to come in for the first time--I mean, for auditors to validate that number, they have to be able to track it back to every single dollar that it is involved, and when you are dealing with transactions that have been occurring over 15 to 20 years, it is just not possible to do. That is what we ran into with these new statements. Mr. Horn. What you are saying is there is no way we can ever check this? Mr. Meche. I believe that is probably correct. We have tried to do some of that work this year, and we have been able to get to some of the dollars, but certainly not anywhere near the total amount, because it just keeps going further and further back in time. Mr. Horn. What is the General Accounting Office's view and what is the FAA's view on this? Ms. Calbom. Well, as you know, Mr. Chairman, the purpose of adding these new statements is really so you can get, No. 1, a complete picture of what is going on. I mean, you have your statement of budgetary resources that kind of tracks things on a budgetary basis; you have your statement of net cost which then says, OK, how is the money spent specifically. If we can do detailed audits on our statement of net cost and then tie that into the statement of budgetary resources and our budget accounts, ultimately, then we can get some comfort on the validity of the numbers that are reported in the budget accounts. Unfortunately, what has happened with FAA--and there are other agencies where this has occurred as well--they have not maintained good documentation--because they never had to before; no one ever checked--of the budgetary accounts. This is the first year we have subjected some of those to audits, and it is a similar situation, as you have heard time and time again in the various testimonies on the other agencies, when we first started subjecting them to the audit of just the balance sheet and the operating statement, nobody had the records. They are starting to get the records now; put them together. Same thing on this statement of budgetary resources; they are finally realizing, ``OK, we have to keep records of this as well.'' Until we are able to do that, we are not going to have the full package; the last part of the package being the performance reporting, that we can provide that full set of accountability that really needs to be provided. Mr. Meche. And, Mr. Chairman, one other point on that: when FAA tried to prepare that statement this year, they had to go totally outside their accounting system. The accounting system does not have that information--that is the point that you pulled out of our report. One of the issues for the future that we talked about is having a financial system that incorporated all of the requirements so the system itself, automatically, internally, checks and balances itself to where you keep these things under control as you go along. Mr. Horn. Well, this leads, obviously, to a few questions on cost accounting and if we think it is reasonable at this point. The fiscal year 2000 budget that was submitted to us in Congress includes $7.5 billion in user fees to be collected during the 5-years beginning October 1, 1999, the beginning of the new fiscal year 2000. It is only about 6 months away. These are described as cost-based user fees, and the Inspector General and the General Accounting Office testimony state that one of your major problems in FAA is the lack of a cost accounting system and that this is the key to your ability to establish cost-based user fees. So, I would ask Mr. Schellenberg as Chief Financial Officer of the FAA, where do you stand in terms of implementation of a cost accounting system? Mr. Schellenberg. As far as the cost accounting system is concerned, we will deliver during the third quarter of fiscal year 1999 the first major phase of the cost accounting system. This will constitute the cost information, the fully allocated cost information, that will involve that portion of the air traffic system involving the en route and oceanic air traffic operations. This will allow for two things. This will allow for the issuance of an interim final rule on those fees that are currently authorized; that is a limited slice known as the overflight fee, and that will be able to be issued before the end of this fiscal year. We will then also have in place the costing information necessary to support the President's fiscal year 2000 budget at the $1.5 billion level. Should there be enabling legislation that would allow us to go ahead, the cost accounting information will be prepared for that. We will then institute the balance of the cost accounting system delivered also in phases. We will complete the first phase being the remainder of the air traffic system. We will then take the other agency elements such as the regulatory process, space transportation, those pieces, culminating in the last piece being delivered in fiscal year 2001. So that according to our present schedule, which I have good confidence in, we will proceed to have in place the necessary cost accounting pieces to support those charges should they be authorized as contained in the President's budget. Mr. Horn. Well, I am delighted to hear that, Mr. Schellenberg. I would just simply Mr. Meche, has the Inspector General reviewed the FAA cost accounting system designs and plans, and, if so, do you have any comments or concerns about the planned system? Mr. Meche. We have, Mr. Chairman. We made an initial review of the system last year and issued a report in August 1998. We identified four major issues with the development of that system. We pointed those out to FAA, and they are considering them in the schedule that they are doing right now to address those concerns. So, yes, we have looked at that. We have not looked at anything associated with the piece that is being developed right now that is going to support the overflight fees. We are waiting for FAA to have that piece in place, and as soon as it is we will audit it to see that the amounts are cost-based and that they are valid and legitimate costs going into accounts. Mr. Horn. Tell me how the overflight fees work? I am just not that familiar with it. Mr. Schellenberg. We have the authority to impose a fee on aircraft that fly through U.S. air space but neither takeoff nor land within the United States. So, that to an extent that someone is flying through our air space, the premise is that they are not otherwise paying taxes for their operation in air space. We capture through our air traffic system their presence, and we will impose a cost-based fee for that operation with U.S. air space. Mr. Horn. Is this because they are utilizing the information that your radar service is providing? Mr. Schellenberg. We are providing them air traffic control services within the United States, and since they neither takeoff nor land here, there is no basis for otherwise charging them. Mr. Horn. Can you give me a few examples of which airlines do this that don't land here; don't take off here, and overfly us? Mr. Schellenberg. Well, there have been a number of airlines, Canadian airlines were that way for a long time. Mr. Horn. Just go directly to Mexico, let us say, out of Toronto. Mr. Schellenberg. Right, or come from Pacific destinations and fly through U.S. air space and land in another country; any number of those. Mr. Horn. Fascinating. You guys in FAA ought to be the tax collectors for the country if you have figured out how you can tax people going over the air. [Laughter.] Mr. Schellenberg. Well, we have had our problems. Mr. Horn. I learn something new everyday; that is why we hold these hearings. That is my factoid to do something with tonight. Anyhow, your testimony laid out a number of other areas where cost accounting was important. Could you elaborate a little bit on that; I am fascinated? Mr. Schellenberg. Essentially, we view that there are two fundamental reasons for having cost accounting: one, you talked about, the necessary piece to support user fees, but really more and more important than that is the fact that the FAA needs to know how much it costs to deliver its services, so that we can effectively manage this agency in the most effective and efficient way. Until we have that in place, we are making choices often based on assumption rather than hard data. So, what we are trying to pull together is unassailable information that says it costs you this much to do your services. If you begin to compare one facility to another and we see the cost of operation in one is significantly different from the other, I think you recognize this, as we do, that the powerful impact that that can have on encouraging better operation that is more efficient. So, that, on the one hand, just having the information and knowing what your costs are will have a salutary effect on the agency. When we couple that information as we will with the performance information and how well we are delivering our services, then it becomes more powerful yet, and then I think we have the technique that the GPRA anticipated. We would balance those two pieces and I think greatly improve how we serve the public and at the cost that it takes to do that. Mr. Horn. Well, that leads to another question which I would like to have your opinion on it. You have a goal, obviously, and it is commendable, to receive a clean opinion on your 1999 financial statements on September 30th, and I would be curious how you plan to accomplish this given the various serious problems that the auditors, the General Accounting Office, the Inspector General have all said that FAA has, and I guess the question, to me, at least, is in the year 2000, that budget has been prepared, recommended by the President, were you there in time to get some input from the role of the Chief Financial Office in FAA, and if you need any personnel resources in order to get the job done or did you come into the system too late to get your ore into the boat and see what they would do with it? Mr. Schellenberg. I came right in the middle of that process, and I think we have appropriately participated in an effective way. Mr. Horn. OK, so you are not short on resources? Mr. Schellenberg. No, sir. Mr. Horn. Or did you recommend--well, let me ask you this: did any of your recommendations get cut at either the Administrator's level--this is the kind of thing OMB can't punish you over; once we ask it, you have to give us the truth. [Laughter.] And we don't listen to them anyway. But the question is obvious, did the Administrator cut your request back? Did the Secretary of Transportation cut it back? Did OMB cut it back? Who killed Cock Robin in brief? Cock Robin is probably regulated by FAA somewhere. [Laughter.] It flies, doesn't it? Or was he a little boy? Mr. Schellenberg. You always have me in that wonderful box. I can tell you, I am a good bureaucrat, and like any other bureaucrat, we would like to have more money that we can get. But what I can tell you is this: that where it has come to the question both in fiscal year 1999, plans for 2000, so far as the Administrator is concerned in providing and finding the dollars necessary to pursue these two critical initiatives. She has always been in the position of ensuring that we find the dollars to do so, so that I am convinced, whether it be a part of the 2000 process or whether it be a part of how we execute the budgets that we have, that we will find the dollars to make this happen. Mr. Horn. Well, I will let that one pass. [Laughter.] So, just let us know under oath if you have to, and if you have anything else to say, we will put in the record where the whole world can see it. [Laughter.] Environmental clean-up liability. I also sit beside--my other assignment is on Transportation and Infrastructure. I sit on that subcommittee, and we are very interested in this. Mr. Boehlert is pursuing some very good strategies on this, but the amount estimated for future clean-up of environmental waste, including fuel storage tanks, has increased dramatically since last year. The estimate increased by over $2.2 billion; that is an increase of over 237 percent. The obvious question to you, Mr. Schellenberg, is what has caused this huge increase and was something missed in prior years? Mr. Schellenberg. Mr. Chairman, unfortunately, that is something that I have little direct knowledge of. I will be happy to do some research for you and provide the information. [The information referred to follows:] The FAA reported, in Environmental and Disposal Liabilities, $1 billion in FY97 and $3.2 billion in FY98, an increase of $2.2 billion. Most of this increase, $1.5 billion, is the result of our greater recognition of, and our improved ability to estimate, the costs associated with the decommissioning of radars and navigational aids as Global Positioning Satellite (GPS) is implemented. As these facilities are decommissioned, it is incumbent that the FAA restores the land to its original condition. The remaining additional costs are associated with added costs for the replacement of fuel storage tanks; cleaning up and preventing releases of hazardous materials; and complying with OSHA and environmental mandates. Mr. Horn. Well, is this an FAA responsibility or is this is a Department of Transportation responsibility with all of your various components, Mr. Kleinberg? Mr. Kleinberg. Each organization determines its liabilities associated with all of those types of operational activities as they take place throughout facilities that they either have or have abandoned in some cases, and they usually go through an analysis of that and get the lawyers in to figure out what the upper levels are. So, we can, if you want, assemble it through the Department, Department-wide if you would like, but it generally comes--we will assemble it from the component agencies of the Department. Mr. Horn. But this figure is really tied, is it, to the FAA, this $2.2 billion? Mr. Kleinberg. Yes. Mr. Horn. And, so you have a bigger--few more billion, and I assume the railroad---- Mr. Kleinberg. The Coast Guard, actually, has many, many facilities that they took over from Defense that have clean-up problems, Governor's Island being one. Mr. Horn. Yes, I have held hearings there, and you are right on that, and I can see where Coast Guard would have it no different than the Navy in reality which, by the way, I guess we authorized you two new Coast Guard cutters yesterday, because the Navy wouldn't give them to you, and that really ticked me off. I voted for it, but I told Secretary Perry when we were both in Panama together, he was looking at the military stuff and three of us were looking at the drug situation, and I said we need some platforms in the Puerto Rico to Panama area and up the west side of Mexico where we could track these drug planes which are just--they just sort of spit in your eye as they go over you, and they dump this stuff about 20 feet off the Puerto Rican sands or in Puerto Rico right under our noses. So, we were all ticked off, and we did unload on General McCaffrey that as far as we are concerned they ought to start checking everybody from Puerto Rico that lands anywhere in the mainland United States, because there is no question drugs are being brought in, and they were just helpless to follow the radar thing and a few Navy ships that nobody's using, keep a couple in the Persian Gulf, and give us help is my attitude here. So, anyhow you have two cutters coming out of us, assuming the appropriations came, and I am sure you are going to give a good case for that. I think the Coast Guard does a superb job. I didn't like you moving the 11th Coast Guard District from Long Beach, CA up to Alameda, but I think you do a superb job. Mr. Kleinberg. Thank you. Mr. Horn. Anyhow, so what has caused this thing now? Is this strictly FAA property or is it things they have funded through the Airport Improvement Fund that you get stuck with in terms of environmental waste? Mr. Kleinberg. I am informed that it is FAA property, sir. Mr. Horn. FAA property, OK. Do you think that is pretty accurate, Mr. Meche. Mr. Meche. Yes, sir, that is correct. Mr. Horn. I guess some might have said this questionable number impact the fiscal year 1999. You have the estimate for the fiscal year 2000. Are we even worse off now or will something be done between now and September 30? Mr. Schellenberg. I am informed we book the estimate each year, and there is no anticipation that it would go down by 2000. Mr. Horn. OK. Mr. Meche, did the Inspector General look at this number and see if it made sense? Mr. Meche. We have not looked at that number, Mr. Chairman. Mr. Horn. OK, and I would like to know if you do look at it, will it possibly affect next year's opinion? Mr. Meche. I can certainly tell you we will look at it. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T1686.152 Mr. Horn. OK. We found with the Department of Defense, their environmental waste group, it just takes forever to get anything done. We will all be in Medicare 20 times over, I think, before they get something done, and then all these bases that have been closed sit there, and you can't put them into economic development or anything else. OK. GAO on the importance of financial statements. What the Inspector General has said they reported numerous areas in FAA's financial statements and several areas reported that they were unable to complete their audit due to a lack of records, similar reasons where we have discussed some of that, but I guess I would ask the General Accounting Office to explain to us for the record what it means, the ramifications, if FAA is unable to prepare reliable financial statements that can be audited? Ms. Calbom. You know, Mr. Chairman, the financial statements really are the public report card that an agency gives the taxpayers. It is similar to what any publicly held company reports to its shareholders. Shareholders are able to quickly look at what they got for their money, because company's report earnings per share; I mean, profit is the name of the game. As far as Government agencies, what taxpayers get for their money is outputs and outcomes, and there is an overall reporting scheme that the Federal Accounting Standards developed, and I was touching on it a little bit earlier. Basically, we have our budgetary statements now that are supposed to reconcile your budget activity for the year. Then you have your basic financial statements that tell you, ``OK, what did I spend that money on that I received? What are the investments the taxpayer made? What are the balances on the books related to those investments today?'' And then you have your performance reporting which is a fairly new concept in Government, but it is a very important one, because that is the piece where you say, ``All right, what did I get, and how much did it cost me?'' And when you get all those pieces together, then the taxpayer can start to say, and, more importantly, the Congress who is overseeing these activities, ``All right, was it worth it to me to receive that outcome for this much money? We budgeted this amount to this agency; here is how they spent it; here is what they got. Was it really worth it, and should we be shifting priorities?'' Across Government, we are far away from being able to do that, but you have to take things one step at a time, and the step that I think we are all here today focusing on that is critical to the whole process is getting these financial statements. That middle link has to be a good solid link or you will never get the rest of it. Mr. Horn. I agree with every word you said, Ms. Calbom. Your eloquence is right on the spot and headed in the right direction. There is no question that once Congress passed the Results Act, as we call the Performance Act--and we have strategic plans now going, and a lot of Federal agencies didn't have the slightest idea what we were talking about on the strategic plan, and yet every one of us that has been in local government or on the local Chamber of Commerce or running a university or whatever it is or a corporation that has stock on the New York Stock Exchange and so forth, all of those in the last 20 years have developed strategic plans. What is our mission? And just as you say so very well, how do we measure what we are accomplishing? And we will be looking at Australia and New Zealand that we have given quite a platform to here 2 years ago when we started in on that. They are the only two countries in the world with results-oriented governments. The only place in the United States I know it exists in government is Oregon. The State of Oregon has gone out and it isn't easy, as you know, to relate financial data to measurement of satisfaction of the clientele, but let us face it, we have trillions of dollars down the line that things are going to cost, and we have to figure out what do we do best with the most reasonable amount of money to please the taxpayers, which we are all here to serve, both in the executive branch and the legislative branch. So, I think that we are on the right track, especially when you can use the user fees, because I don't know how many people will take you into court if you didn't have a data base to back it up. I have seen it happen on the Airport Trust Funds all over the place, but I think you are on the right track, and I want to thank you all for testifying here today. It is obvious that we still have a great deal to go on financial accounting, but it is absolutely necessary. I think you obviously agree with that, and we certainly agree with you agreeing with that. If both Justice and Federal Aviation were corporations, they would be struggling to stay in business given the financial reports. Publicly held corporations have to accurately report their finances to stockholders, to boards of directors. Public agencies have to be held to the same high standard for their stockholders, namely, the taxpayers of the country, and I am glad to see the interest that both the General Accounting Office, the Inspector General, the Department of Transportation, and the Federal Aviation Administration has in this, and I am glad you joined the team, Mr. Schellenberg, because I am impressed with what you had to say and get on top of this situation. It is not easy; we all know it, but it is going to take a couple of years to turn this thing around, and that is true everywhere. All we can do is work steadily at it, and I wish you well, and I hope next year about this time you will have a lot more to say or you won't even be up here. [Laughter.] Mr. Schellenberg. I will opt for the second one. Mr. Horn. So, merry holidays, Merry Christmas. Thank you very much for coming. Mr. Schellenberg. Thank you. Mr. Kleinberg. Thank you. Mr. Meche. Thank you. Ms. Calbom. Thank you, Mr. Chairman. Mr. Horn. I am going to thank the staff that prepared this fine hearing, and we can start with J. Russell George, the staff director and chief counsel--he is off on other business; Bonnie Heald, I see in the corner back there, director of communications, professional staff member for the Subcommittee on Government Management, Information, and Technology, and the right arm on this hearing happens to be the left arm, Larry Malenich who is the GAO detailee; Mason Alinger, over there in the corner, principal staff assistant and clerk, and Kacey Baker, an intern, was here, but she helped on this; Faith Weiss, for the minority; Ellen Rayner, the chief clerk for the minority and our two court reporters, Kristine Mattis--is it, have I got that right? And Carl Huang. I thank you all, and, with that, this hearing is adjourned. [Whereupon, at 4:10 p.m., the subcommittee was adjourned.]