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National Credit Union Administration

Charter Number:NCUA EXPRESS LoginPassword:  Credit Union Login Change Password The initial Express password is set to the password established for the credit union’s Report of Officials in 2004. This password is forwarded in a letter via U.S. Mail with the Report of Officials software to each federally insured credit union on a quarterly basis during 2004. NCUA encourages credit unions to change their initial password once the account has been established. The authorized credit union representative may go to NCUA’s password management page to change the password. This page is accessible from the NCUA Express login screen. If a credit union cannot locate the initial password or misplaces the password, the credit union may call NCUA’s technical support desk at 1-800-827-3255. Technical support staff will verify that the caller is a representative of the credit union and will fax or mail the password to the credit union’s fax number or address on record.