Areas Selected for Review

1. Affirmative Disclosure
2. Overall FOIA Web site Improvement
3. Electronic FOIA
4. Expedited Processing
5. Politeness/Courtesy
6. Acknowledgment Letters
7. Interagency Cooperation
8. Proactive Disclosure of Information
9. Automated Tracking Capabilities
10. Multi-track Processing
11. Backlog Reduction/Elimination
12. Communications with Requesters
13. Referral and Consultation Handling
14. Training and Personnel Practices